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Merjenje izvedbe pri prenovi poslovnih tokov = Performance measurement in business process re-engineeringVujica-Herzog, Nataša ; Polajnar, Andrej, 1944- ; Pižmoht, PetjaV prispevku sta podana razvoj in ovrednotenje sistema kazalnikov za merjenje uspesnosti prenove poslovnih tokov. Razvoj kazalnikov temelji na rezultatih anketne raziskave, ki je bila izvedena v 73 ... srednje velikih in velikih slovenskih podjetjih s področja kovinsko-predelovalne, elektro-strojne industrije in s področja elektronike. Ker večina literature o prenovi poslovnih tokov temelji na studijih primera, smo pri preučevanju kazalnikov za merjenje uspešnosti prenove poslovnih tokov vzeli anketno raziskavo. Na podlagi pregleda literature smo razpoznali sedem bistvenih meril, ki so pomembna za uspesno vrednotenje prenove poslovnih tokov: stroski, kakovost, čas, prilagodljivost, zanesljivost, zadovoljstvo kupca in človeški viri oz. zadovoljstvo zaposlenih. Z uporabo analitičnih tehnik, ki zagotavljajo veljavnost in zanesljivost merilnega orodja, smo znotraj omenjenih področij razvili niz ustreznih kazalnikov merjenja.Source: Strojniški vestnik = Journal of mechanical engineering. - ISSN 0039-2480 (Letn. 52, št. 4, 2006, str. 210-224)Type of material - article, component partPublish date - 2006Language - slovenian, englishCOBISS.SI-ID - 10519574
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source: Strojniški vestnik = Journal of mechanical engineering. - ISSN 0039-2480 (Letn. 52, št. 4, 2006, str. 210-224)
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Vujica-Herzog, Nataša | 17111 |
Polajnar, Andrej, 1944- | 03030 |
Pižmoht, Petja | 23462 |
Source: Personal bibliographies
and: SICRIS
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