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Smart public governance development at the national level [Elektronski vir] : a conceptual frameworkMurko, Eva, 1993- ; Vujković, PetraRecent challenges related to globalization and digitalisation, further emphasized by the ongoing Covid-19 pandemic, have revealed several deficiencies in public administration, including public ... governance. Therefore, implementing smart technologies into public governance may provide effective and efficient support to day-to-day operations and long-term socio-economic challenges and, most importantly, significantly improve public administration performance and consequently public value. Therefore, it is not surprising that the concept of smart public governance is gaining increasing attention among researchers, policymakers, and practitioners worldwide. The purpose of the conference paper is therefore to propose and present a conceptual framework which can act proactively as an enabler and driver of progress towards smart public governance, allowing for citizen centricity and achieving public value. The originality of the framework is based on several improvements, enabling an innovative evaluation of the most relevant (sub)elements related to smart public governance, public value and smart environment. Conceptual framework is based on theoretical foundations and is supplemented by secondary data obtained from various EU and OECD data sources. Following sophisticated statistical techniques (e.g., index calculation, etc.), conceptual framework will serve as a basis for examining smart public governance development at the national level. The preliminary results reveal differences in smart public governance development between individual (sub)groups of countries across selected (sub)elements of smart public governance. Moreover, by pursuing the citizen centricity approach, smart public governance should enhance public value, which is especially important from the perspective of society. Therefore, a developed conceptual framework is expected to be an effective tool for policymakers to evaluate the current state of smart public governance within the public administration and to determine trajectories for further national public administration reforms.Source: Crises, vulnerability and resilience in public administration [Elektronski vir] : 30th NISPAcee Annual Conference, June 2 - 4, 2022, Bucharest, Romania : e-proceedings ([13] str.)Type of material - conference contributionPublish date - 2022Language - englishCOBISS.SI-ID - 117615107
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Murko, Eva, 1993- | 55294 |
Vujković, Petra | 54755 |
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