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  • Disruptive technology capability in public administration [Elektronski vir] : the case of municipalities in Slovenia
    Murko, Eva, 1993- ; Aristovnik, Aleksander
    Digital transformation, driven by disruptive technologies (DT), is significantly altering economies and societies worldwide. For public sector organisations, embracing DT can enhance efficiency, ... productivity, transparency, and service delivery. Nevertheless, successful integration of these technologi es requires comprehensive readiness at an organisational level. This study aims to identify and understand the critical factors that enable or constrain municipalities in developing their disruptive technology capabilities. Two research questions guide thi s investigation: 1) What factors influence municipalities to develop disruptive technology capabilities? 2) How do these factors affect municipalities in developing disruptive technology capabilities? Adapting and extending a model from Mikalef et al. (20 22), a comprehensive questionnaire was distributed to directors and heads of departments in Slovenian municipalities, yielding a sample of 121 responses. The study revealed that organisational innovativeness, particularly related to leadership’s openness t o innovation, emerged as municipalities' most significant internal enabler of DT capability . Externally, government actions, both as a regulatory authority and as a facilitator (via policies, regulations, financial incentives, and strategic guidance), were identified as major contributors to the municipalities' DT capabilities. Interestingly, perceived citizen pressure, perceived financial costs, and municipalities' perception of the benefits of DT were not significant predictors of DT capability developmen t. The results indicate a twofold pathway for enhancing municipalities' DT capability. Firstly, public managers must understand the potential of DT and strategically orchestrate changes in organisational elements to ensure readiness for DT adoption. Secon dly, government bodies play a pivotal role in fostering DT capability by establishing a supportive regulatory framework and providing incentives. These findings offer valuable insights for researchers, practitioners, and policymakers aiming to navigate the complex landscape of disruptive technology adoption within public organisations.
    Source: EGPA 2023 Conference, 5-8 September 2023, Zagreb, Croatia [Elektronski vir] : ConfTool Conference Administration (Str. 1-9)
    Type of material - conference contribution ; adult, serious
    Publish date - 2023
    Language - english
    COBISS.SI-ID - 165148163

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    https://www.conftool.org/egpa-conference2023/index.php?page=submissions

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    https://www.egpa-conference2023.org/

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