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  • Relationship-value-based antecedents of customer satisfaction and loyalty in manufacturing
    Čater, Barbara, 1976- ; Čater, Tomaž
    Source: The Journal of business & industrial marketing. - ISSN 0885-8624 (Vol. 24, no. 8, 2009, str. 585-597)
    Type of material - article, component part ; adult, serious
    Publish date - 2009
    Language - english
    COBISS.SI-ID - 18851046