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Segmentacija strank v bančništvu na primeru Nove Ljubljanske banke : magistrsko deloBertoncelj, JernejType of material - master's thesisPublication and manufacture - Ljubljana : [J. Bertoncelj], 2012Language - slovenianCOBISS.SI-ID - 20860390
Author
Bertoncelj, Jernej
Other authors
Žabkar, Vesna
Topics
Slovenija |
bančništvo |
banke |
NLB |
bančno poslovanje |
uspešnost poslovanja |
uporabniki |
odnosi s strankami |
segmentacija |
lojalnost |
zadovoljstvo |
Slovenia |
banking |
banks |
banking management |
business efficiency |
users |
customer relationship |
segmentation |
loyalty |
satisfaction |
satisfaction
Library/institution |
City | Acronym | For loan | Other holdings |
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EF, Central Economic Library, Ljubljana | Ljubljana | CEKLJ |
reading room 1 cop.
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Shelf entry
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Impact factor
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Year | Impact factor | Edition | Category | Classification | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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DRS, in which the journal is indexed
Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Bertoncelj, Jernej | |
Žabkar, Vesna | 15495 |
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