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Lean hospitals : improving quality, patient safety, and employee engagementGraban, MarkThe new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, ... including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment.Type of material - book ; adult, seriousEdition - 2nd ed.Publication and manufacture - Boca Raton (FL) : CRC Press, cop. 2012Language - englishISBN - 978-1-4398-7043-3COBISS.SI-ID - 22269926
Author
Graban, Mark
Topics
Hospitals |
United States |
Administration |
Hospital care |
United States |
Quality control |
Hospital care |
United States |
Cost effectiveness |
Patients |
United States |
Safety measures |
Just-in-time systems |
Total quality management |
Hôpitaux |
États-Unis |
Administration |
Soins hospitaliers |
États-Unis |
Qualité |
Contrôle |
Soins hospitaliers |
États-Unis |
Coût-efficacité |
Patients |
États-Unis |
Sécurité |
Mesures |
Juste-à-temps (Système) |
Qualité totale |
Hospital Administration |
economics |
Hospital Administration |
methods |
Efficiency, Organizational |
Total Quality Management |
organization & administration |
Ziekenhuizen |
Kwaliteitszorg |
Efficiëntie |
Beleid |
Verenigde Staten |
zdravstvo |
zdravstveno varstvo |
bolnišnice |
vitka organizacija |
kultura podjetja |
management |
metode |
health services |
health care |
hospitals |
lean organization |
corporate culture |
management |
methods
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Graban, Mark | ![]() |
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