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Kdo vpliva na koga: ali zadovoljstvo na klimo ali klima na zadovoljstvo medicinskih sester?
Štraus, Tanja ; Piskar, Franka
Zdravstvena nega (ZN) je poklicna dejavnost medicinskih sester (MS) in pomemben dejavnik v procesu zdravljenja pacientov. Zadovoljstvo pomembno vpliva na storilnost, fluktuacijo, absentizem ...zaposlenih v ZN in na kakovost opravljenega dela. Z raziskavo smo identificirali kazalce zadovoljstva MS v Univerzitetnem kliničnem centru Ljubljana (UKCL) na Interni kliniki (IK) in Kliniki za infekcijske bolezni in vročinska stanja (INFA) ter ugotovili stopnjo zadovoljstva z njim. Uporabili smo anketni vprašalnik MMSS (McCloskey/Muller Statifaction Scale). Predhodno smo pregledali obstoječo oceno kazalnikov kakovosti dela in s polstrukturiranim intervjujem ocenili zadovoljstvo MS in organizacijsko klimo na oddelkih. Med MS se je kot zelo pomembno izkazalo plačilo s katerim jih več kot polovica zadovoljnih, manj kot polovica jih je nezadovoljnih tudi z možnostjo napredovanja. Kljub temu jih večina meni, da svoje delo opravlja dobro. MS so mnenja, da so preobremenjene z delom in čutijo močno pripadnost oddelkom na katerem so zaposlene.
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