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Vzpostavitev sistema mentorstva v hotelski organizaciji na primeru delovnega mesta natakar : diplomska naloga
Jenič Klančar, Rok
Mentorstvo kot metoda internega usposabljanja je proces, pri katerem bolj izkušeni (mentor) poučuje manj izkušenega (mentoriranca). Pri tem ne gre le za prenos nekih splošnih in strokovnih znanj, ...ampak tudi za prenos organizacijsko specifičnih znanj, ki so pomembna za delovanje neke organizacije. Pri tem je pomemben izbor ustreznih mentorje, ki bodo te procese izvajali v organizaciji, pri čemer so pomembna njihova strokovna znanja, osebnostne lastnosti in njihova specifična pedagoško-andragoška znanja. V tem diplomskem delu analiziramo vzpostavitev procesa mentorstva v izbrani hotelski organizaciji in na koncu podamo predlog programa mentorstva na delovnem mestu natakar, ki je primeren za takojšnjo implementacijo v praksi.
Type of material - undergraduate thesis
; adult, serious
Publication and manufacture - Bled : [R. Jenič Klančar], 2016
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