Asertivna komunikacija z gosti in sodelavci : diplomska naloga

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Asertivna komunikacija z gosti in sodelavci : diplomska naloga

Kurent, Saša

Kako uspešni in zadovoljni smo pri svojem delu je v veliki meri odvisno tudi od načina komunikacije, ki jo vodimo z našimi gosti in sodelavci. V diplomski nalogi so predstavljeni različni stili ... komuniciranja. Cilj diplomske naloge je utemeljiti asertivno komunikacijo kot najbolj primeren način komuniciranja v hotelskih podjetjih. Vključena je razlaga pomena asertivne komunikacije, načinov in tehnik tovrstnega komuniciranja. Podana je teoretična podlaga za implementacijo asertivne komunikacije z gosti in sodelavci in predlogi za spodbujanja asertivnosti na delovnem mestu.

Type of material - undergraduate thesis ; adult, serious

Publication and manufacture - Bled : [S. Kurent], 2016

Language - slovenian

COBISS.SI-ID - 512504182

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Author
Kurent, Saša

Other authors
Markič, Peter

Topics
komunikacija | asertivna komunikacija | sodelavci | gosti | hotelsko podjetje

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Kurent, Saša
Markič, Peter	30406

Source: Personal bibliographies and: SICRIS

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