Standard kakovosti za higieno in čistočo v izbranem velneškem centru : diplomsko delo

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Standard kakovosti za higieno in čistočo v izbranem velneškem centru : diplomsko delo

Godnič, Saša

V diplomskem delu sem najprej opredelila temeljne pojme, kot so storitev, kakovost in standard ter opisala standard kakovosti za storitve. Nato sem predstavila pojma higiena in čistoča ter na kratko ... predstavila njuno zgodovino. Opredelila sem pomembnost higiene rok, zaposlenih in higiene opreme. Predstavila sem primer dobre prakse z vidika obravnave njihovega standarda kakovosti za higieno in čistočo v velneškem centru. V empiričnem delu sem najprej povzela stanje na področju higiene in čistoče v velneškem centru Špik, nato sem oblikovala izhodišča za standard kakovosti higiene in čistoče v velneškem centru hotela Špik in ga razdelila na 3 dele ter za vsak del posebej oblikovala standard kakovosti za higieno in čistočo. Standard sem razporedila v razpredelnice za boljšo in lažjo preglednost.

Type of material - undergraduate thesis ; adult, serious

Publication and manufacture - Bled : [S. Godnič], 2019

Language - slovenian

COBISS.SI-ID - 512566902

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Author
Godnič, Saša

Other authors
Gojčič, Slavka | Vode Volčič, Maruška

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Godnič, Saša
Gojčič, Slavka	40728
Vode Volčič, Maruška

Source: Personal bibliographies and: SICRIS

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