Managing customer relationships : a strategic framework

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Managing customer relationships : a strategic framework

Peppers, Don ; Rogers, Martha, 1952-

Type of material - profess. monogr ; adult, serious

Edition - 2nd ed.

Publication and manufacture - Hoboken (N.J.) : J. Wiley, cop. 2011

Language - english

ISBN - 978-0-470-42347-9; 978-0-470-93015-1; 978-0-470-93016-8; 978-0-470-93018-2

COBISS.SI-ID - 5170862

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Peppers, Don | Rogers, Martha, 1952-

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Library/institution	City	Acronym	For loan	Other holdings
Faculty of Administration, Ljubljana	Ljubljana	VUSLJ	outside loan 1 cop.
National and University Library, Ljubljana	Ljubljana	NUK	outside loan 1 cop.

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Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Peppers, Don
Rogers, Martha, 1952-

Source: Personal bibliographies and: SICRIS

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