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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfactionType of material - periodicalPublication and manufacture - Binghamton : The Haworth Press, 2002-Language - englishISSN - 1533-2667COBISS.SI-ID - 14311654
Link(s):
SHERPA/RoMEORevija v inf. servisu SHERPA/RoMEO - politike založnikov za objavljanje in arhiviranje v odprtem dostopu
SHERPA/RoMEO Journal - Publisher copyright policies & self-archiving (open access)
TAYLOR & FRANCISDostop za Univerzo v Ljubljani, Univerzo v Mariboru, Univerzo na Primorskem, Univerzo Nova Gorica, Institut Jožef Stefan, Kmetijski inštitut Slovenije, ZRC SAZU, Gozdarski inštitut Slovenije, Pedagoški inštitut, Onkološki inštitut Ljubljana, Nacionalni inštitut za biologijo, Centralno tehniško knjižnico in Narodno in univerzitetno knjižnico
Access for University of Ljubljana, University of Maribor, University of Primorska, University of Nova Gorica, Institute Jozef Stefan, Agricultural Institute of Slovenia, ZRC SAZU, Slovenian Forestry Institute, Educational Research Institute, Institute of Oncology Ljubljana, National Institute of Biology, Central Tehnical Library and National and University Library
Celotno besedilo dostopno od 2002-01, let. 1, št. 1 -
Full text available since 2002-01, Vol 1, Issue 1 -
Topics
trženje |
marketing povezav |
inovacije |
medosebni odnosi |
odnosi s strankami |
odnosi z javnostjo |
lojalnost |
reklamacije |
reševanje problemov |
reševanje problemov |
marketing |
relationship marketing |
innovations |
interpersonal relations |
customer relationship |
public relations |
loyalty |
claims |
problem solving |
problem solving
| Call number | Per R-977 |
| Years/volumes | 2005-2006 |
| Department |
Designation | Volume | Year | Issue number |
|---|---|---|---|---|
| Periodika | 2007 | 1-2+3/4 | ||
| Periodika | 2006 | 1+2/3# | ||
| Periodika | 2005 | 1/2+3/4 | ||
| Periodika | 2004 | 1+2/3+4 | ||
| Periodika | 2003 | 1/2+3/4 | ||
| Periodika | 1 | 2002 | 1-2+3/4 |
Shelf entry
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Impact factor
Access to the JCR database is permitted only to users from Slovenia. Your current IP address is not on the list of IP addresses with access permission, and authentication with the relevant AAI accout is required.
| Year | Impact factor | Edition | Category | Classification | ||||
|---|---|---|---|---|---|---|---|---|
| JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP | |
| 1999 | 0.098 |
SSE
|
Marketing
|
74/82
|
||||
| 2000 | 0.523 |
SSE
|
Marketing
|
53/80
|
||||
| 2001 | 0.278 |
SSE
|
Marketing
|
72/87
|
||||
| 2003 | 0.481 |
SSE
|
Marketing
|
61/93
|
||||
| 2004 | 1.925 |
SSE
|
Marketing
|
10/92
|
||||
| 2005 | 1.077 |
SSE
|
Marketing
|
36/97
|
||||
| 2006 | 0.053 |
SSE
|
Marketing
|
106/109
|
||||
| 2007 | 0.065 |
SSE
|
Marketing
|
105/109
|
||||
| 2008 | 0.308 |
SSE
|
Marketing
|
82/115
|
||||
| 2009 | 0.204 |
SSE
|
Marketing
|
103/124
|
||||
| 2010 | 0.273 |
SSE
|
Marketing
|
104/137
|
||||
| 2011 | 0.540 |
SSE
|
Marketing
|
87/145
|
||||
| 2012 | 0.869 |
SSE
|
Marketing
|
63/144
|
||||
| 2013 | 0.473 |
SSE
|
Marketing
|
103/146
|
||||
| 2014 | 0.367 |
SSE
|
Marketing
|
113/147
|
||||
| 2015 | 0.489 |
SSE
|
Marketing
|
108/149
|
||||
| 2016 | 0.333 |
SSE
|
Marketing
|
128/158
|
||||
| 2017 | 0.439 |
SSE
|
Marketing
|
124/161
|
||||
| 2018 | 0.380 |
SSE
|
Marketing
|
139/168
|
||||
| 2019 | 0.407 |
SSE
|
Marketing
|
146/180
|
||||
| 2020 | 0.425 |
SSE
|
Marketing
|
150/190
|
||||
| 2021 | 1.140 |
SSE
|
Marketing
|
76/195
|
||||
| 2022 | 1.249 |
SSE
|
Marketing
|
70/196
|
||||
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DRS, in which the journal is indexed
| Database name | Field | Year |
|---|---|---|
| IBZ Online (Internationale Bibliographie der geistes- und sozialwissenschaftlichen Zeitschriftenliteratur) | za vsa področja | do 2023 |
| Scopus (d) | za družboslovne vede | do 2023 |
| DOMA | za strojništvo | do 2013 |
| Communication Abstracts | za komunikologijo | do 2018 |
| Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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