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Chief customer officer : getting past lip service to passionate actionBliss, Jeanne, gospodarski svetovalecType of material - profess. monogrPublication and manufacture - San Francisco (CA) : Jossey-Bass : J. Wiley, cop. 2006Language - englishISBN - 0-7879-8094-3; 978-0-7879-8094-8COBISS.SI-ID - 8995612
Author
Bliss, Jeanne, gospodarski svetovalec
Topics
Customer relations |
Management |
Industrial management |
Sales management |
Staff development |
Customer services |
Selling |
Marketing management |
Relationship marketing |
Kadrovanje |
Potrošniški interesi |
Motivacija |
Priročniki |
Kadrovanje |
Vodstveni kadri |
Storitvene dejavnosti |
Priročniki |
Tržno komuniciranje |
Kadrovski management |
Metode |
Priročniki |
Potrošniki |
Zadovoljevanje |
Možnosti |
Priročniki |
Potrošniki |
Percepcija |
Pričakovanje |
Priročniki |
Potrošniki |
Marketinška strategija |
Poslovna uspešnost |
Priročniki |
Potrošniki |
Pridobivanje |
Ključna porazdelitev |
Priročniki |
Potrošniki |
Tržna miselnost |
Tržni rezultati |
Priročniki |
poslovodni delavci |
strokovnjaki |
potrošnik |
motiviranje |
vedenje |
kupci |
uporabniki |
storitve |
servisi |
vodenje |
management |
marketing |
trženje |
pospeševanje prodaje |
prodaja |
kadri |
kadrovska politika |
planiranje |
priložnosti |
kreativnost |
sposobnosti |
ustvarjalnost |
komuniciranje |
medosebne komunikacije |
poslovni razgovori |
reševanje problemov
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Faculty of Economics and Business, Maribor |
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658.89 BLISS J. Chief 658.89 BLISS J. Chief |
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Bliss, Jeanne, gospodarski svetovalec | ![]() |
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