Vprašanja, ki jih uporabniki postavljajo referenčnim knjižničarjem v Mestni knjižnici Grosuplje in Mestni knjižnici Ljubljana : magistrsko delo

Faculty of Arts, Lj. - all departments (FFLJ)

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Vprašanja, ki jih uporabniki postavljajo referenčnim knjižničarjem v Mestni knjižnici Grosuplje in Mestni knjižnici Ljubljana : magistrsko delo

Rakar, Leja

Magistrsko delo se ukvarja z vprašanji, ki jih postavljajo uporabniki v Mestni knjižnici Grosuplje in Mestni knjižnici Ljubljana (enota Bežigrad). Da bi ugotovila, kolikšen delež predstavljajo ... referenčna vprašanja in kolikšen delež informativna, sem za raziskavo uporabila pisni vprašalnik za uporabnike, intervju za zaposlene referenčne knjižničarje in delovni list za opazovanje referenčnih pogovorov. Izvajanje raziskave s pomočjo omenjenih treh metod je potekalo jeseni 2016. Zajetih je vse skupaj 200 anketiranih uporabnikov iz obeh knjižnic, 10 intervjuvanih knjižničarjev in vse skupaj 100 referenčnih pogovorov. Rezultati so pokazali, da se v obeh knjižnicah referenčna vprašanja pojavljajo v 65 % in informativna v 35 %. Pri referenčnih vprašanjih največji delež predstavljajo bibliografska, najmanjši pa faktografska vprašanja.

Type of material - master's thesis ; adult, serious

Publication and manufacture - Ljubljana : [L. Rakar], 2017

Language - slovenian

COBISS.SI-ID - 63768418

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Author
Rakar, Leja

Other authors
Petek, Marija, 1956-

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OHK-Bibliotekarstvo	available - outside loan, loan period: 7 days
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OHK - Bibliotekarstvo MagB 027 RAKAR L. Vprašanja	available - outside loan, loan period: 7 days
OHK - Bibliotekarstvo MagB 027 RAKAR L. Vprašanja	available - reading room
OHK - Bibliotekarstvo MagB 027 RAKAR L. Vprašanja/CD-R	available - reading room

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Rakar, Leja
Petek, Marija, 1956-	24611

Source: Personal bibliographies and: SICRIS

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