Notranje merjenje kakovosti v klicnem centru : diplomsko delo visokošolskega strokovnega študija Organizacija in management poslovnih in delovnih sistemov

Faculty of Organizational Sciences, Kranj (FOV)

Notranje merjenje kakovosti v klicnem centru : diplomsko delo visokošolskega strokovnega študija Organizacija in management poslovnih in delovnih sistemov

Kern, Rok, 1986-

Type of material - undergraduate thesis ; adult, serious

Publication and manufacture - Kranj : [R. Kern], 2016

Language - slovenian

COBISS.SI-ID - 7611411

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Digital Library of the University of Maribor – DLUM

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Author
Kern, Rok, 1986-

Other authors
Maletič, Matjaž, 1979-

Topics
merjenje | kakovost storitev | klicni center

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Call number – location, accession no. ...	Copy status	Reservation
A DMD 16487/KERN KERN R. Notranje	loan not possible

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Kern, Rok, 1986-
Maletič, Matjaž, 1979-	29803

Source: Personal bibliographies and: SICRIS

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