247 recruits completed a 10-wk training program as intensive case managers (ICMs). The ICM workforce is comprised of mature, well educated, and experienced persons, aged 21–62 yrs. 54% of the ...trainees were social workers, 12% were rehabilitation specialists, and 10% were psychologists. The demographic profile of ICMs demonstrates the effectiveness recruiting experienced and culturally diverse personnel to work with individuals with long-term psychiatric disorders. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
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To monitor the incidence of burnout among New York City Intensive Case Managers (ICMs), the Intensive Case Management Training Faculty at the Hunter College School of Social Work initiated a ...longitudinal study of this phenomenon in May, 1989, via a series of annual self-administered questionnaires.
Data covering the first year of operation of the New York City Intensive Case Management Program indicate a statistically significant lower incidence of burnout among New York City ICMs as compared to the national norm for mental health workers established by Maslach and Jackson (1981a). Moreover, there is a favorable correlation of the three indicators in Maslach's Burnout Inventory-emotional exhaustion (EE), depersonalization (DP), and personal achievement (PA)-with three ICM program factors-length of ICMs' job tenure, ICM program and provider agency support, and ICMs' success/difficulty in accessing resources for their clients.
Specifically, the longer an ICM's on-the-job tenure, the less the ICM's feelings of EE and DP and the greater the ICM's sense of PA. Low EE of ICMs also appeared consistent with their perceived success in overcoming barriers and accessing resources for their clients and with the provision of support to them by ICM provider agencies. Conversely, perceived difficulty in accessing resources and overcoming barriers, the latter evidenced by perceived lack of support or responsiveness from community provider agencies, contributed to increased feelings of EE and DP.
These findings point to ICMs' longevity, a corresponding low job turnover rate, and a sense of competence on the part of ICMs in performing their jobs as keys to effective intensive case management, and to the success of New York City ICM provider agencies in instituting the managerial practices advocated by psychosocial rehabilitation proponents that promote ICM job competence and retention.
Nonetheless, ICMs continue to voice their frustration with persistent systems barriers, and top-level ICM program administrators have yet to provide sufficient support and develop effective strategies to help ICMs overcome them. A second ICM survey, which focused on these concerns, was completed in June, 1991. Its results will be issued at a future date.
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235.
Free for All Starr, Martin Kenneth; Greene, Richard M.; Uretsky, Myron ...
Management science,
12/1966, Volume:
13, Issue:
4
Journal Article
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—Editorial by Martin Kenneth Starr, Columbia University
— Letter to the Editor—Free-for-All by Richard M. Greene, Jr., Glendora, California
— Letter to the Editor—Free-for-All by Myron Uretsky, ...Assistant Professor of Accountancy, University of Illinois, Urbana, Illinois
— Letter to the Editor—Free-for-All by Arnold D. Moskowitz, Defense Industrial Supply Center, Philadelphia, Pennsylvania
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New books Hewitt, Barnard; Jacob, Cary F.; Barnard, Raymond H. ...
Quarterly Journal of Speech,
10/1/1937, Volume:
23, Issue:
3
Book Review
Peer reviewed
Sound, A Textbook. By Arthur Tabor Jones. New York: D. Van Nostrand Company, Inc., 1937; pp. xi + 450. $3.75.
How to Win Friends and Influence People. By Dale Carnegie. New York: Simon and Schuster, ...1936; pp. vii + 341. $2.00.
Actor in the Making. By William H. Bridge. Boston: Expression Company, 1936; pp. 115.
Public Discussion and Debate. (Revised Edition.) By A. Craig Baird. Boston: Ginn and Company, 1937; pp. iv + 400. $2.00.
Seeing and Hearing America. By Vida Ravenscroft Sutton. Boston: Expression Company, 1936; pp. 111. $1.75.
How to Improve Your Voice; Modern Theory and Practice for Singers and Speakers. By Gregory Krasnoff. New York: The Dial Press, 1936; pp. vii-x + 181. $2.25.
Dos and Don'ts of Radio Writing. By Ralph Rogers. Boston: Associated Radio Writers, Inc., 1937; pp. 104. $1.00.
How to Speak in Public: a Natural Method. By Frank Home Kirkpatrick. Garden City, New York: Doubleday, Doran, 1937; pp. v-xxiii + 199. $1.75.
Tournament Plays. Thirteen hitherto unpublished one-act plays. New York: Samuel French, 1937; pp. 232. $1.50.
A History of Modern Colloquial English, 3rd ed. By Henry Cecil Wyld. New York: E. P. Dutton & Co., 1937; pp. xviii + 433. $3.00.
20,000 Words Often Mispronounced. By W. H. P. Phyfe. New edition compiled by Fred A. Sweet and Maud D. Williams. New York: G. P. Putnam's Sons, 1937; pp. xvii + 791. $2.00.
You Don't Say! By Alfred H. Holt. New York: Thomas Y. Crowell Co., 1937; pp. xvii + 165. $1.50.
The Call of the Dead (Totenmal). By Albert Talhoff. Boston: Expression Company, n.d.; pp. 25.
Simplified Lip Reading. New York: Supplementary School for Lip Reading and Speech Correction, 1937; pp. 80. $1.50.
Practical Methods in Choral Speaking. By Marguerite E. DeWitt and Others. Boston: Expression Company, 1936; pp. 253.
European and Asiatic Plays. Edited by Joseph Richard Taylor. Boston: Expression Co., 1936; pp. 730 + x.
Pitch and Intensity Characteristics of Stage Speech. By Milton Cowan. Iowa City: Supplement to Archives of Speech, 1936; pp. 92.
An American Phonetic Reader. By Sarah T. Barrows and Alta B. Hall. Boston: Expression Co., 1936; pp. xvi + 58. $1.25.
An English Pronouncing Dictionary, 4th ed. By Daniel Jones. New York: E. P. Dutton & Co., 1937; pp. xxviii + 495. $2.00.
Animal Marionettes, Handbook X. By Paul McPharlin. Birmingham, Michigan: Puppetry Imprints, 1937; pp. 31. $1.50.
Puppetry, 1936. Edited by Paul McPharlin, Birmingham, Michigan: Puppetry Imprints, 1936; pp. 158. $2.50.
Speech Composition. By William Norwood Brigance. New York: F. S. Crofts and Co., 1937; pp. 385. $2.25.
Day by Day with American Playwrights. Compiled and edited with an introduction by Irene Childrey Hoch. Visalia, California: Published by the author, 1936; pp. 84. $1.00.
Catholic Evidence Training Outlines. (Third Edition, revised and enlarged.) Compiled by Maisie Ward and F. J. Sheed. New York: Sheed and Ward, 1935; pp. 330. $1.50.
Reading for Skill. By Angela M. Broening, Frederick H. Law, Mary S. Wilkinson, and Caroline L. Ziegler. New York: Noble and Noble, 1936; pp. xiii + 399. $1.30.
A Guide to Pronunciation. By Paul W. Carhart. Entirely rewritten by John S. Kenyon. Springfield: The G. & C. Merriam Co., 1934.
Webster's Collegiate Dictionary, fifth edition. Springfield: The G. & C. Merriam Co., 1936; pp. xxvi + 1274.
Poetry Arranged for the Speaking Choir. By Marion Parsons Robinson and Rozetta Lura Thurston. Boston: Expression Co., 1936; pp. 405. $2.50.
Psychometric Methods. By J. P. Guilford. New York: McGraw-Hill Book Co., 1936; pp. xvi + 566. $4.50.
One Hundred New Declamations. Compiled and edited by Lestee C. Boone. New York: Noble and Noble, Inc., 1936; pp. xxxiii + 434. $2.50.
Film and Theatre. By Allandyce Nicoll. New York: Thomas Y. Crowell Company, 1936; pp. ix + 255. $2.50.
Principles of Shakespearean Production. By G. Wilson Knight. New York: The Macmillan Company, 1936; pp. 246. $3.50.
Modern Rules of Parliamentary Procedure. By Robert D. Leigh. New York: W. W. Norton and Co., 1937; pp. 106. $1.00.
Scenery Then and Now. By Donald Oenslager, New York: W. W. Norton Co., 1936; pp. 265. $5.00.
Stage Management for the Amateur Theatre. By William Perdue Halstead. New York: F. S. Crofts & Co., 1937; pp. xviii + 265. $2.50.
Let's Give A Play. By Gertrude Smith Buckland. New York: Thomas Y. Crowell Co., 1937; pp. 197. $1.50.
Adult Education. By Lyman Bryson. New York: The American Book Co., 1936; pp. 208.
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