Employee voice has been studied across a diverse range of disciplines, generating an extensive body of literature on the topic. However, its conceptualization across the disciplines has differed, ...resulting in a lack of integrative theories and frameworks on employee voice. The main objective of this paper is to conduct a multidisciplinary review of the academic research on employee voice, to show where there is an opportunity to adopt and adapt the findings and research on employee voice within alternate disciplines, and to demonstrate how this may lead to more common ground in the conceptualization of employee voice. This review focuses on an analysis of the Human Resource Management/Employment Relations and Organizational Behaviour disciplines' conceptualization of employee voice, beginning with the identification of where the disciplines diverged in their concept and study of employee voice. Further, it maps their similarities and differences, on the basis of motive, content, mechanism, target and management of voice. Finally, it identifies opportunities to incorporate the alternate disciplinary perspective and proposes a conceptual model, which addresses the blind spots in each discipline. It is proposed that the consideration of formal and informal employee voice in future studies will enable the better integration of voice research.
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BFBNIB, FZAB, GIS, IJS, IZUM, KILJ, NLZOH, NUK, OILJ, PILJ, SAZU, SBCE, SBMB, UL, UM, UPUK
The present study explores the unique effect of entrepreneurial leadership on the relationship between employees' creative self-efficacy (CSE) and innovative behavior. Using multi-level data from ...multiple sources, namely, 66 middle-level managers and their 346 subordinates from a large Chinese multinational organization, the effect of CSE on innovative behavior was found to be more influential when employees work under a strong entrepreneurial leader in their team. We also found that entrepreneurial leadership exerts a stronger moderating effect on the CSE-innovative behavior link than transformational and participative leadership behaviors. Consistent with social cognitive theory, these results suggest that leaders who engage in the role modeling of entrepreneurial behaviors to employees and in directing employees toward identifying and exploiting entrepreneurial opportunities are more likely to foster innovative behavior among employees with higher levels of creative self-efficacy, than acting in a transformational manner or allowing employees to participate in decision-making.
•Entrepreneurial leadership positively moderates the effects of creative self-efficacy (CSE) on innovative behavior.•Transformational leadership and participative leadership have no moderating effects on the CSE/innovative behavior relationship.•Managers who want to obtain the most from employees with high levels of CSE should engage in entrepreneurial leadership activities and encourage employees to identify and exploit entrepreneurial opportunities.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UL, UM, UPCLJ, UPUK
Drawing on social identity theory, this study provides a model explaining the underlying process through which transformational leadership influences creative behavior and organizational citizenship ...behaviors. Individual differentiation and group identification are proposed as social identity mechanisms reflecting the characteristics of personal and collective identity orientations that underpin the differential effects of transformational leadership behaviors on performance outcomes. The model is tested with data from a sample of 250 front-line employees and their immediate managers working in five banks in the People's Republic of China. Results of hierarchical linear modeling provide support for the model whereby group-focused and individual-focused transformational leadership behaviors exert differential impacts on individual differentiation and group identification. Furthermore, individual differentiation mediates the relationship between individual-focused transformational leadership and creative behavior, whereas group identification mediates the relationships between group-focused transformational leadership and OCBs toward individuals and groups. Implications for theory and practice are discussed and future research directions are outlined.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UL, UM, UPCLJ, UPUK
The present study examines the relative influence of two distinct leadership styles, servant leadership and entrepreneurial leadership, on the organizational commitment and innovative behavior of ...employees working in social enterprises. Analyzing data from 169 employees and 42 social entrepreneurs, we found that, although servant leadership was positively related to followers' organizational commitment, the relationship between entrepreneurial leadership and organizational commitment was insignificant. In contrast, whilst we found evidence that entrepreneurial leadership was positively related to followers' innovative behavior, the relationship between servant leadership and employees' innovative behavior was insignificant. Our research contributes to the underdeveloped literature on leadership in social enterprises by exploring the relative effectiveness of different leadership styles (namely an entrepreneurial leadership style and a servant leadership style) in promoting follower work attitudes and behaviors in social enterprises. In addition, our research demonstrates the importance of leadership over and above followers' individual differences such as pro-social motivation and creative self-efficacy.
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BFBNIB, IZUM, KILJ, NUK, PILJ, SAZU, UL, UM, UPUK
Drawing on social exchange theory, the present study investigates the underlying mechanisms through which transformational leadership influences employee turnover. Leader–member exchange (LMX) and ...affective commitment (AC) are proposed as supervisor-based and organization-based social exchange mechanisms respectively, exemplifying how social exchange processes occur between an employee and his/her supervisor, and between the employee and his/her organization as a whole to underpin the effect of transformational leadership on turnover outcomes. Results of structural equation modeling on a sample of 490 full-time employees working in a large telecommunication company in the PRC provided support for the notion that transformational leadership is related to both social exchange mechanisms – LMX and AC – turnover intention and turnover behavior. Furthermore, the results revealed that AC rather than LMX mediated the link between transformational leadership and turnover intention. Turnover intention also only mediated the relationship between AC and turnover behavior over time.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UL, UM, UPCLJ, UPUK
Research investigating the underlying mechanisms and boundary conditions under which leader humility influences employee voice remains underdeveloped. Drawing from approach-inhibition theory of power ...and leader humility literature, we developed a moderated-mediation model in which personal sense of power (i.e., employees' ability to influence other individuals such as their leader) was theorized as a unique mechanism underlining why employees feel motivated to speak up under the supervision of humble leaders. Additionally, the cultural value of power distance was proposed to be a relevant boundary condition to influence such relationship. We tested the model using time-lagged supervisor-subordinate matched data. Results of mixed models analyses provided support for our hypotheses confirming that employees' personal sense of power mediates the relationship between leader humility and employee voice, and such relationship was found to be stronger when employees' power distance was lower rather than higher.
Integrating social exchange (SET) and conservation of resources (COR) theories, this research investigates whether employees' personal resource investment in commitment and effort, mediate the ...relationships between social resources (i.e., co-workers' and supervisors' support) and employee advocacy behaviors. In addition, whether such indirect effects are contingent on the boundary condition of perceived recognition. We test the model using data of employees of a large health insurance company in Australia. Structural equation modeling (SEM) results showed commitment and effort mediate the relationships between co-workers' and supervisors' support and advocacy. Moderated-mediation results showed that the indirect effect of commitment is stronger between co-workers' support and supervisors' support with advocacy, when perceived recognition is low. In contrast, the indirect effect of effort is stronger between co-workers' support and supervisors' support with advocacy when perceived recognition is high. Findings of this study advance theoretical development of employee advocacy behaviors, and help managers design supportive work environments.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UL, UM, UPCLJ, UPUK
The idea that affect plays a key role in leader-member exchange (LMX) processes is not new, but it has become a subject of considerable research attention since the turn of the Millennium. This ...interest has, however, resulted in a multiplicity of views that have tended to obfuscate rather than clarify the affect-LMX nexus. To deal with this lack of clarity, we conducted a systematic integration of affect-LMX literature published in leading journals since 2000, including the role of personal affectivity, discrete affect, emotional intelligence, emotional labor, and affective climate. We structured our review using a multilevel framework of affect that encompasses five levels of analysis: (1) within-person, (2) between persons, (3) interpersonal, (4) team, and (5) organizational levels; as well as consideration of cross-level effects. We address in particular three fundamental issues that we argue may have hampered the development of the affect-LMX nexus in the literature: theoretical diversity, problems of data analysis, and measurement issues. We conclude by discussing opportunities for future research across the different levels and develop a set of research questions that we hope will help to promote research into the role of affect in LMX.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UL, UM, UPCLJ, UPUK
PurposeThe purpose of this paper is to develop a conceptual model drawing together and integrating research from employment relations (ER), human resource management (HRM) and organizational ...behaviour (OB) to identify how high-performance work systems (HPWS) encourage voice behaviour.Design/methodology/approachThe authors identify shortcomings in research on the relationship between HPWS practices and employee voice behaviour, attributable to the disparate conceptualization of voice across management disciplines. The authors then present a conceptual model using the ability, motivation and opportunity (AMO) framework to theorize how the ER climate influences the design of the HPWS and subsequently how the HPWS encourages voice behaviour. Practical implications and recommendations for future studies are provided.FindingsThe mutual gains ER climate will influence the design of the HPWS; in turn the HPWS' practices will influence line manager AMO to manage voice and the employees' AMO to engage in voice behaviour, resulting in the encouragement of both employer and employee interest forms of voice.Practical implicationsThe HPWS-voice behaviour interaction model sheds light on the types of HR practices organisations can implement to optimize employee voice behaviour.Originality/valueThe conceptual model demonstrates how ER, HRM and OB factors influence voice behaviour within a HPWS, which has not previously been considered by voice scholars. The integrated conceptual model encourages a multidisciplinary approach to studying employee voice in future research.
Members compare their differential leader‐member exchanges (LMXs) to understand the triadic relationship (Member A, Member B, and their common leader); this will affect how members interact. Prior ...research based on balance theory assumes that the two members have a consensus on the structure of the triadic relationship, to argue that when Member A perceives their LMX to be lower than that of Member B, such an LMX imbalance would drive Member A to interact negatively with Member B. Comparison of LMX, however, reflects one's subjective perception, which may not be shared by the other. Therefore, we draw on social comparison theory to examine both members’ comparisons of LMX simultaneously and suggest that when they both perceive the other's LMX as better than their own, they may engage more in affiliative behaviors and develop a higher‐quality coworker exchange (CWX). The results of two studies consistently supported these hypotheses. This research extends our understanding of LMX in triadic relations and demonstrates that mismatched perceptions of LMX dyadic comparison between two members (i.e., both perceive an LMX imbalance) could motivate members to develop a positive relationship.
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BFBNIB, FZAB, GIS, IJS, IZUM, KILJ, NLZOH, NUK, OILJ, PILJ, SAZU, SBCE, SBMB, UL, UM, UPUK