Written by a former Times Crème PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries ...and executive assistants. Administrative personnel in today's workplace hold an immense influence, not only on their bosses' performance, but also on the running of the whole organisation. This bestselling book is the only resource needed to excel in one's role as an assistant, outshine bosses' expectations and go up the ladder. Placing special emphasis on career development and learning, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, The Definitive Personal Assistant and Secretarial Handbook includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter on how to use neuroscience tools to coach yourself through your weaknesses and primed behavioural traits, it also contains even more practical help with minute taking, telephone and mobile communication etiquette and presentation skills. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide can help you keep your finger on the pulse and maintain your professional image.Free downloadable online resources that include minute-taking templates and a comprehensive management checklist.
The bestselling project management text for students and professionalsnow updated and expandedThis Eleventh Editionof the bestselling "bible" of project management maintains the streamlined approach ...of the prior editions and moves the content even closer to PMI's Project Management Body of Knowledge (PMBOK). New content has been added to this edition on measuring project management ROI, value to the organization and to customers, and much more. The capstone "super" case on the "Iridium Project" has been maintained, covering all aspects of project management. Increased use of sidebars throughout the book helps further align it with the PMBOK and the Project Management Professional (PMP) Certification Exam.This new edition features significant expansion, including more than three dozen entirely new sections and updates on process supporting; types of project closure; project sponsorship; and culture, teamwork, and trust. This comprehensive guide to the principles and practices of project management:Offers new sections on added value, business intelligence, project governance, and much moreProvides twenty-five case studies covering a variety of industries, almost all of which are real-world situations drawn from the author's practiceIncludes 400 discussion questions and more than 125 multiple-choice questionsServes as an excellent study guide for the PMP Certification Exam
Provider: - Institution: University of Zagreb. Faculty of Forestry. Department of Production Organisation. - Data provided by Europeana Collections- Mala i srednja poduzeća u današnje vrijeme ...otvaraju većinu radnih mjesta. Međutim, problematika takve vrste poduzeća očituje se u financiranju, koje se manifestira kroz nemogućnost pristupa kapitalu neophodnom za njihovo osnivanje i razvoj. Razvoj gospodarstva i samog poduzeća vrednuje se kroz sustave upravljanja koji, uz određen broj ljudi, poslovne planove i financijske tokove, moraju biti usklađeni s ostalim čimbenicima u proizvodnji kako bi opstali. Upravljanje takvim poduzećima predstavlja kontinuirani proces kojim se pokreće i usmjerava poslovna aktivnost i ostvaruje zacrtani cilj. Uz razne parametre učinkovitosti (inovacije, financiranje, nadzor, marketing, promociju, motivaciju zaposlenika), sektor malih i srednjih poduzeća, ukoliko želi opstati na tržištu, mora naučiti koristiti navedene parametre u svrhu poboljšanja upravljanja proizvodnjom. Cilj ovog istraživanja bio je utvrditi i definirati parametre učinkovitosti sustava upravljanja u malim i srednjim pogonima te predložiti učinkovitiji sustav upravljanja. Na temelju problematike istraživanja utvrđeno je trenutno stanje upravljanja u malim i srednjim pogonima, doprinos učinkovitosti te su prikazani određeni parametri učinkovitosti MSP-a. Osnovni podaci dobiveni su e-poštom, izravnim intervjuiranjem i telefonskim pozivima. Analiza prikupljenih podataka obavljala se deskriptivnom statistikom, hi-kvadrat testom te AHP metodom. Od metoda deskriptivne statistike koristila se: srednja vrijednost, medijan, standardna devijacija i varijanca. Uspostava i prijedlog novog modela temeljio se na dobivenim rezultatima. Problemi u ispitivanim pogonima bili su nedovoljna opremljenost prostorija za rad kao i korištenje klasičnih tehnologija s ručnim alatima i strojevima (više od polovice anketiranih). U poduzećima se I nailazilo na prepreke u obliku sporijeg i neefikasnijeg obavljanja određenih poslova te produženom vremenu plasiranja većeg broja proizvoda na tržište. Hi-kvadrat testom su čimbenici učinkovitosti poput vodstva i ciljeva poduzeća, priprema i grešaka u proizvodnji, poslovnih procesa itd. pokazali vrlo značajnu razliku, dok su organizirana radna mjesta, uvjeti rada, osobna prodaja itd. imali vrlo visoku značajnu razliku. Rangiranje parametara prema AHP metodi od najznačajnijeg parametra ili činitelja prema manje značajnim, pokazalo je da najznačajniji utjecaj na sustav upravljanja proizvodnjom u malim i srednjim pogonima imaju tržište, promocija i marketing; zatim slijedi proizvodni program i kvaliteta proizvoda, dok je treći važan činitelj informacijska i suvremena proizvodna tehnologija; slijedi procesna kultura, upravljački procesi i rokovi proizvodnje, ljudski potencijali, vodstvo, politika i organizacijska struktura poduzeća, a najmanju važnost ima ekološki čista proizvodnja. Rezultati istraživanja potvrđuju postavljenu hipotezu da je sustav upravljanja proizvodnjom u malim i srednjim pogonima nedovoljno učinkovit zbog nedostatka kadrova. Uz sve navedeno, potrebno je ulagati u zaposlenike te povećavati njihov broj kako bi isti mogli preuzimati odgovornosti i sudjelovati u poboljšanju poslovanja poduzeća.- Small and medium-sized enterprises make crucial contributions to job creation today. However, there are issues with this kind of enterprise such as financing, which is reflected in the inaccessibility of the capital necessary for their establishment and development. The development of the economy and the enterprise itself is valued through management systems that, along with a number of people, business plans and financial flows, have to be aligned with other factors in the field of production in order to survive. Managing such enterprises is an on-going process that drives and directs business activity and helps achieve the envisaged goal. Thus in order to survive on the market, small and medium-sized enterprises, along with various efficiency parameters (innovation, financing, supervision, marketing, promotion, employee motivation), must learn to use these parameters to improve their production management. The aim of this study (research) was to identify and define the efficiency parameters of the SME's management system and propose a more efficient management system. The research helped in determining the current status of SME management as well as the contribution to efficiency. In addition, certain parameters of SME performance have been demonstrated. Basic information was obtained by email, direct interviews and phone calls. Analysis of collected data was conducted by descriptive statistics, Chi-square test and AHP method. Descriptive statistics included the mean, median, standard deviation and variance. The new model was established and proposed based on the obtained results. The problems identified in the studied enterprises were insufficient equipment in the working premises as well as the use of classic technology employed by manual tools and machines (more than half of the respondents). The obstacles in enterprises included III slower and inefficient performance of certain tasks and aprolonged time to place a much larger amount of products on the market. Chi-square test showed that the effectiveness factors such as leadership and company goals, preparation and mistakes in manufacturing and business processes, etc. were significantly different, while the organized workspaces, work conditions, personal sales, etc. were statistically highly significantly different. The ranking of parameters according to the AHP method, starting from the most significant parameter to the lower-range parameters has shown that the market, promotion and marketing have the most significant influence on the SME's production management system, followed by the production program and product quality. The third important factor is the information and contemporary production technology, followed by the process culture, management processes and production deadlines, human resources, leadership, policy and organizational structure of enterprises. Least importance has been attributed to ecologically clean production. The research results confirm the hypothesis that the SME's production management system is inefficient due to the lack of staff. In addition, it is necessary to invest in employees and increase their number so that they can take on their responsibilities and actively engage in improving the company's business.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Ova doktorska disertacija nastala je u želji da posluži kao smjernica ka osnovnom cilju predstavljanja novih rješenja i odgovora na ...pitanja menadžmenta turističke destinacije Istre. Uočivši sve veću potrebu za efikasnijim turističkim upravljanjem, koja se temelji na uravnoteženijem razvoju i korištenju potencijala, odnosno resursa, ova doktorska disertacija istražuje dosadašnje postavke i mogućnosti novih perspektiva.
Upravljanje turističkom destinacijom kompleksan je izazov, koji zahtjeva multidisciplinaran i interdisciplinaran pristup, sinergiju, te koordiniranost svih turističkih subjekata, koji moraju voditi ka istom cilju. Ovim su radom dani iscrpni podaci o dosadašnjem načinu upravljanja te su također priloženi rezultati višemjesečnog terenskog istraživanja na temu perspektive menadžmenta turističke destinacije Istre. Nadalje, temeljem dobivenih rezultata istraživanja, ponuđeni su načini kvalitetnog menadžmenta turističke destinacije. Ukoliko je menadžment upravljanja turističkom destinacijom organiziran te sinergijski provođen putem dogovorenih smjernica, mogu se očekivati kvalitetniji turistički rezultati, koji prate postignuća top destinacija nama konkurentskih regija.
Iako je istarska regija već godinama prepoznata kao kvalitetno turističko odredište, potrebno je naglasiti da je moguć još veći i bolji iskorak u smislu menadžmenta same destinacije. Da bi se došlo do optimalnih rješenja, potrebno je slijediti module profesionalnog menadžmenta te pratiti inovativne smjernice svjetskih turističkih trendova, kako bi ih prilagodili našim potrebama i zahtjevima. Određena reorganizacija pojedinih grana upravljanja kao i konstantna edukacija kadrova prijeko je potrebna istarskom, ali i hrvatskom turizmu.
Obzirom da je ova doktorska disertacija orijentirana na problem upravljanja o kojem ovisi sam proces razvoja turističke destinacije, neophodna su bila mišljenja, iskustva te sugestije lokalnih turističkih institucija i aktera, kako bi se na osnovu dobivenih informacija istraživanja moglo doći do pravilnih rješenja. Postojeće stanje menadžmenta istarskog turizma, pa tako i stanje same destinacije, zasigurno nije nezadovoljavajuće, no raspoloživi resursi te prilično bogato turističko iskustvo trebaju doprinijeti još većoj kvaliteti istarske regije u smislu turističke destinacije. Turizam je industrija koja zahtjeva zajednički rad tvrtki i organizacija. Ta je tvrdnja posebno istinita govorimo li o lokalnim područjima, gdje uspješnost turizma ovisi o marketingu i upravljanju lokalnih zajednica, tvrtki te zajedničke sinergije (Cooper, Scott, March, Wilkinson, Pforr, Thompson, 2006.).- This doctoral dissertation was written as a guideline for achieving a basic goal of presenting new solutions and answers to questions of managing Istria as a tourist destination. Having observed an increasing need for a more efficient tourism management, based on a balanced development and the use of potentials i.e. resources, this dissertation explores actual assertions and possibilities of new perspectives.
Tourism destination management is a complex challenge requiring a multidisciplinary and interdisciplinary approach, synergy and coordination of all tourism entities, leading to the same result. This dissertation provides detailed information on the existing management style as well as findings resulting from the multi-month long field work based on the future of managing Istria as a tourist destination. Furthermore, based on obtained research results, methods of tourism destination quality management have been offered. If tourism destination management is organized and synergistically conducted under agreed guidelines, more quality tourism results in line with those achieved by top destinations in our competitive regions can be expected.
Though the Istrian region has been recognized as a quality tourist destination for years, its possibility for a bigger and better step forward must be pointed out in terms of managing the destination itself. To achieve optimal solutions, professional management modules and innovative guidelines set by world tourism trends must be followed in order to adjust them to our needs and requirements. A certain reorganization of some management branches as well as permanent staff education is essential for tourism in Istria and Croatia as a whole. As this doctoral dissertation has been focused on the issue of management as the basis for the very process of tourism destination development, it has been necessary to obtain opinions, experiences and suggestion from local tourism institutions and players to reach correct solutions based on obtained research information.
The existing condition of Istrian tourism management as well as the condition of the destination itself is certainly not unsatisfactory. However, available resources and rather broad experience in tourism should contribute to the increased quality of the Istrian region as a tourist destination. Tourism ia an industry that involves networks or organisations working together. This is particulary true in regional areas, where the dependence on successful tourism marketing and management by local communities, business and common sinergy (Cooper, Scott, March, Wilkinson, Pforr, Thompson, 2006.).- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Prema pisanju mnogih teoretičara i znanstvenika zaposlenici, njihov razvoj i motivacija postaju pokretačka snaga i veoma važan ...element poslovanja svake organizacije. Prelaskom na tržišne uvjete poslovanja nametnuta je potreba razvoja zaposlenika koja pretpostavlja bolje i brže usvajanje i usavršavanje novih znanja, vještina i sposobnosti, a sve u cilju veće motivacije zaposlenih, veće produktivnosti i poslovne izvrsnosti organizacije.
Prepoznavanjem ljudskog faktora kao temeljnog resursa u organizaciji, ali i menadžera kao važnog elementa motivacije zaposlenika i uspješnosti poslovanja organizacije, otvorila se potreba za dubljim proučavanjem motivacijskih strategija i tehnika, kao i specifičnih menadžerskih vještina i menadžerskih funkcija koje mogu odrediti najbolji put za postizanje poslovne uspješnosti organizacije.
Od iznimne važnosti za opstanak u novom poslovnom okruženju, uz napredak informatičke tehnologije, naglasak treba staviti na ljudske potencijale kao najznačajnije poslovne funkcije. Izvrsnost je opipiljivo postignuće onoga šta suvremena organizacija radi i kako radi, uz nastojanje da će tako raditi i u budućnosti. Poslovna izvrsnost može biti definirana kao izuzetnost u praksi upravljanja organizacijom i svojevrsno konstantno pomjeranje granica ka zadovoljstvu zaposlenika, menadžera, vlasnika, kupaca i optimizaciji poslovnih rezultata organizacije. Uporan rad zaposlenih na svim nivoima te primjena principa kvalitete u organizacijama mogu dovesti do poslovnih procesa u kojima se radi bez grešaka, u kojima je nivo zadovoljenja zahtjeva korisnika visok, kao i nivo razvoja organizacije i principa upravljanja kvalitetom.- According to many scholars and scientists employees, their development and motivation become the driving force and a very important element of every organization. By switching to market terms and conditions imposed on the development needs of employees in the direction of better adoption and development of new knowledge, skills and abilities, with the aim of greater employee motivation, higher productivity and business success organizations.
By recognizing the human factor as a fundamental resource in the organization, and managers as an important element of employee motivation and business performance of the organization The need for a deeper study of motivational strategies and techniques, and specific management skills and managerial functions that can determine the best path to achieve business excellence organizations .
Of paramount importance for the survival of the new business environment, in addition to the progress of information technology emphasis should be placed on human resources as the most important business functions. Excellence is a tangible achievement of what a modern organization does and how it works, and efforts that will also work well in the future. Business excellence can be defined as excellence in practice management organization and a sort of constantly moving the boundary to the satisfaction of employees, managers, owners, customers and optimizing business performance of the organization. With hard work of employees at all levels, the application of the principles of quality in organizations can lead to business processes that are running smoothly, with high levels of satisfaction of user requirements, organizational development and quality management principles.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: Josip Juraj Strossmayer University of Osijek. - Data provided by Europeana Collections- U radu je pojašnjena nova metoda rasporeda općih troškova poduzeća i model donošenja ...poslovnih odluka koji se temelje na teoriji o planiranim vrijednostima budućih učinaka. Svrha ovog rada je dokazati da je moguće mjeriti poslovnu učinkovitost segmenata poduzeća u kraćim intervalima (mjesecima), na svim razinama poduzeća i to u skladu sa zakonom ekonomije obujma i riješiti probleme koje tradicionalni VBC i suvremeniji ABC pristup mjerenju poslovne učinkovitosti imaju kada se primjenjuju za alokaciju općih troškova u kraćim vremenskim razdobljima. Prva hipoteza rada je da VBC i ABC pristupi mogu rasporediti opće troškove poduzeća u suprotnosti sa zakonom ekonomije obujma u slučaju kada se raspoređuju svi opći troškovi razdoblja. Druga pretpostavka rada je da se temeljem predloženog modela i metode mogu mjeriti i kontrolirati opći troškovi poduzeća. Treća pretpostavka rada je da se modelom i metodom može mjeriti učinkovitost svakog segmenta poduzeća i čitavog poduzeća u mjesečnom razdoblju. Model i metoda su primijenjeni na odabranom više segmentnom trgovinskom poduzeću, a u disertaciji je primijenjena istraživačka metoda slučaja. Rezultati primjene modela i metode potvrđuju istinitost radnih hipoteza i korist primjene modela i metode za mjerenje poslovne učinkovitosti segmenata u kraćim vremenskim intervalima. U uvodnom dijelu rada interpretiraju se temeljna područja istraživanja i povezanost s poduzetništvom, pregled najvažnijih dostignuća kroz povijest upravljačkog računovodstva, postavljaju se hipoteze istraživanja, navodi se znanstveni doprinos rada i pojašnjava struktura rada i temeljni pojmovi. U drugom poglavlju se navodi metodika istraživanja i ciljevi istraživanja. Treće poglavlje sadrži pojašnjenje teorije o planiranim vrijednostima budućih učinaka na temelju koje se u četvrtom poglavlju opisuje poduzeće kao poslovni sustav iz holističke perspektive, a u petom poglavlju interpretira model za donošenje poslovnih odluka i metoda rasporeda općih troškova. U šestom poglavlju se opisuje poslovni slučaj na kojem se primjenjuju model i metoda, a u sedmom poglavlju se prikazuju rezultati primjene modela i metode. U osmom poglavlju je analiza rezultata, a u devetom se daju zaključna razmatranja na novi model i metodu te preporuke za daljnja istraživanja.- This paper explains a new method of a company's overheads allocation and a model of business decision making, both of which are based on the predicted future outcome value theory. The aim of the paper is to prove that business efficiency of a company's segments at all levels can be measured for shorter time periods (months) applying the rule of economy of scale, which can resolve the problems that the traditional VBC and a more contemporary ABC approach for business efficiency measurement cannot achieve when used for overheads allocation for short time periods. The first hypothesis set up in the paper is that VBC and ABC approach can allocate a company's overheads opposed to the rule of economy of scale when all common costs for a certain period are allocated. The second hypothesis is that the proposed model and method can be used to measure and control a company's overheads. The third hypothesis is that the model and method can be used to measure the efficiency of each company's segment as well as the whole company for a one-month period. The model and method were applied to a trading multi-segment company. The method used in the dissertation is a case study. The results achieved by the model and method prove that working hypotheses are true and applicable for measuring the efficiency of business segments for shorter time periods. The introductory part of the paper explains the basic scope of the research and how it can be linked to entrepreneurship. Then it reviews the most important results of managerial accounting history, sets research hypotheses, defines the scientific contribution of the paper, and explains its structure and basic concepts. The second chapter defines the research method and the aims of the paper. The third chapter explains the theory of predicted future outcome, based on which the fourth chapter defines a firm as a business system from the holistic point of view. The fifth chapter clarifies the model for business decision making and the method for common cost allocation. The sixth chapter describes a business case to which the model and method were applied, whereas the seventh chapter brings the results of the model and method application. The eighth chapter contains the analysis of results, and the final chapter presents the final consideration regarding the new model and method as well as the recommendations for further research.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: Josip Juraj Strossmayer University of Osijek. - Data provided by Europeana Collections- Predmet istraživanja u okviru ove disertacije su čimbenici uspješnosti mikro poduzeća ...u Republici Hrvatskoj. Zbog iznimne važnosti mikro poduzeća za hrvatsko gospodarstvo, nedovoljne istraženosti specifičnosti njihovog poslovanja te radi poboljšanja razine inovativnosti, konkurentnosti i ostvarivanja pozitivnog financijskog rezultata istraženi su čimbenici uspješnosti njihovog poslovanja. Istraženo je u kojoj mjeri kvaliteta ljudskog resursa i razina inovacija utječu na njihovu uspješnost, te kolika je razina korištenja pokazatelja uspješnosti poslovanja od strane vlasnika mikro poduzeća. Temeljem dobivenih rezultata kreiran je prilagođeni Balanced Scorecard model mjerenja uspješnosti poslovanja mikro poduzeća temeljen na financijskim i nefinancijskim pokazateljima uspješnosti poslovanja i povezanosti sa strateškim usmjerenjima mikro poduzeća. Prema definiranom predmetu i ciljevima rada postavljene su četiri hipoteze koje su se provedenim empirijskim istraživanjem i izradom prijedloga modela nastojale potvrditi. U uvodnom dijelu definiran je predmet i ciljevi istraživanja, hipoteze i metodika istraživanja, očekivani znanstveni doprinos, te je ukratko opisana struktura rada. U drugom dijelu rada prikazana su teorijska uporišta, važnost poduzetništva i mikro poduzeća, analiziralo se makroekonomsko i poduzetničko okruženje, te stanje i perspektive mikro poduzetništva u Republici Hrvatskoj i regiji Slavonija i Baranja. U trećem poglavlju su opisani čimbenici uspješnosti poslovanja mikro poduzeća s naglaskom na ljudske resurse i inovacije kao ključne čimbenike uspješnosti. U četvrtim poglavlju dan je teorijski pregled važnosti upravljanja poduzećem, načini mjerenja uspješnosti poslovanja, te je opisana konstrukcija BSC modela. Metodika istraživanja, rezultati provedenog empirijskog istraživanja i prijedlog BSC modela kao alata za definiranje i praćenje provedbe strategije razvoja mikro poduzeća sadržaj su petog poglavlja. Šesto poglavlje sadrži rezultate provjere postavljenih hipoteza i preporuke za buduća istraživanja. Na temelju sumiranja rezultata empirijskog istraživanja provedenog na uzorku mikro poduzeća iz regije Slavonija i Baranja i rezultata provedenih statističkih testova potvrđene su postavljene hipoteze. U posljednjem poglavlju rada iznesena su zaključna razmatranja.- The research subject matter in the context of this thesis are the success factors of micro-enterprises in the Republic of Croatia. Due to extreme importance of micro-enterprises for Croatian economy, insufficiently investigated specifics of their business conducts and for the purposes of improving the level of innovation, competitiveness and achieving positive financial results, the success factors of their business conduct are explored. This paper explores the extent to which the quality of human resources and the level of innovation affect their success, and to which extent are performance indicators used by the owners of micro-enterprises. Based on the results, a customized Balanced Scorecard model has been created for measuring business performance of micro enterprises based on financial and non-financial indicators of performance and integration with strategic directions of micro enterprises. According to a defined subject matter and aims of this paper, four hypotheses have been set and the goal was to confirm them using empirical research and a draft model. The introductory part defines the subject matter and research objectives, hypotheses and research methodology, expected scientific contribution and briefly describes the structure of the paper. The second part of the paper presents the theoretical bases, the importance of entrepreneurship and micro enterprises, analyses macroeconomic and business environment, and the state and prospects of micro-enterprises in the Republic of Croatia and the region of Slavonia and Baranja. The third chapter describes the factors of business success of micro-enterprises with a focus on human resources and innovation as key success factors. The fourth chapter is a theoretical overview of the importance of enterprise management, ways of measuring business performance, and describes BSC model construction. Methodology of research, the results of the empirical research and the proposal of the BSC model as a tool for defining and monitoring the implementation of the development strategy of micro enterprises are contents of the fifth chapter. The sixth chapter contains the results of set hypotheses and recommendations for future research. On the basis of summarized results of empirical research conducted on a sample of micro enterprises from the region of Slavonia and Baranja and the results of performed statistical tests, all hypotheses have been confirmed. The final part of the paper presents concluding observations.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Kvalitetna prezentacija tvrtki za preradu drva i proizvodnju namještaja Republike Hrvatske na međunarodnom tržištu, uz kvalitetu i ...prepoznatljiv dizajn, iziskuje i proizvodne rezultate koji se temelje na zainteresiranosti zaposlenika da posao koji obavljaju bude obavljena vrijeme te u količinama i kvaliteti koja se traži. Pri upravljanju ljudskim potencijalima u tvrtkama važnu ulogu igra motiviranost zaposlenika za postizanjem kvalitetnih rezultata proizvodnog procesa. Mnoge su se tvrtke susrele s tim problemom od prelaska na tržišno gospodarstvo naovamo i pokušavaju ga riješiti na različite načine. Na motiviranost zaposlenika utjecaj imaju različiti motivirajući čimbenici. U današnjoj poduzetničkoj praksi motivacija i motivirajući čimbenici često su podcijenjeni i njima se pri upravljanju ljudskim potencijalima malo bave.
Cilj ovog istraživanja je analizirati različite motivirajuće čimbenike za pojedine skupine zaposlenika u tvrtkama prerade drva i proizvodnje namještaja, odrediti njihov utjecaj na učinkovitost proizvodnog i poslovnog procesa. Na temelju problematike istraživanja utvrđeno je trenutno stanje motivacije i stimulacije, postojeća sistematizacija, organizacija i sustav vrednovanja u poduzećima za preradu drva i proizvodnju namještaja. Na osnovu toga je uspostavljen model sustava motivacije i stimulacije u poduzeću za preradu drva, kojim se omogućuje djelotvornije motiviranje zaposlenika na kvalitetniji i učinkovitiji rad.
Za potrebe ovog istraživanja, zbog strukture postavljenih pitanja i ocjene odgovora na njih, kao najpogodnija metoda prikupljanja podataka izabrana je metoda strukturiranog (anketnog) intervjua. Zbog usporedbe rezultata i modela sustava motivacije u promatranom poduzeću, preuzeti su anketni upitnici inicijalnog istraživanja provedenog u osnovnom poligonu istraživanja. Podaci su analizirani pomoću metoda, deskriptivne statistike, χ^2-testa i klaster analize. Od metoda deskriptivne statistike korištene su distribucija frekvencija i izračunavanja srednje vrijednosti.Za klaster analizu koristi se hijerarhijska veza poznata kao analiza najbližih susjeda. U ovoj analizi udaljenost između dva klastera određuje udaljenost dviju najbližih objekata unutar različitih grupa D (CiUCj, CK) = min. (D (C, Ck), d (Cj, Ck)).
Rezultati istraživanja potvrđuju prvu postavljenu hipotezu da trenutni sustavi motivacije i stimulacije nisu dovoljno kvalitetno postavljeni da motiviraju zaposlenike na kvalitetan rad. Druga hipoteza je također potvrđena jer se po novom modelu sustava motivacije i stimulacije zaposlenika menadžment lakše može organizirati proizvodnju i prilagoditi se zahtjevnom svjetskom tržištu. Ovako jednostavniji i fleksibilniji model upravljanja menadžmentu poduzeća omogućuje i u ovako relativno velikim sustavima kao što je osnovni poligon prilagodbu zahtjevima tržišta,gdje su sve manje serije proizvoda i traži se brža mogućnost promjena proizvodnog programa.
Ovakvo istraživanje u poduzećima bi trebalo provoditi svakih nekoliko godina kako bi model sustava motivacije i stimulacije, odnosno upravljanja ljudskim potencijalima bio što učinkovitiji i prilagođeniji trenutnim uvjetima proizvodnje i poslovanja u poduzeću.- Quality presentation of wood processing and furniture manufacturing companies of Croatia on international market, beside quality and recognizable design, requests for production results based on interest of employees to do their work on time and in quantities as in quality required. In human resource management in companies, employees motivation to achieve quality results of production process plays important role. Many companies met that problem since transfered to market economy and they try to solve it in different ways. Different motivation factors have influence on employees motivation. In nowadays business practice motivation and motivation factors are often underestimated and they are not dealth with enough within human resource management.
The goal of this research was to analyze different motivation factors for particular groups of employees in companies for wood processing and furniture manufacturing, and to establish their influence on efficiency of production and business processes. Based on the research problem it is established that current situation of motivation and stimulation, existing systematisation of work places, organisation and work evaluation system in companies for wood processing and furniture manufacturing. According to that, the model of motivation and stimulation system in wood processing company is created, which enables more efficient motivation of employees to work in more quality and more efficient way.
For purposes of this research, because of the structure of asked questions and marks in answers given, as most appropriate method of collecting data, the method of structural (survey) interview was chosen. To compare results and models of motivation system in research company, survey questionnaires of initial research conducted in research poligon were used. Collected data were analyzed by methods of descriptive statistics, χ^2-test and cluster analysis. Distribution of frequencies and average values are methods of dectiptive statistics that were used. For cluster analysis, hierarchy connections known as analysis of closest neighbours was used. In that analysis the distance between two clusters defines the distance between two closest objects within research groups D (CiUCj, CK) = min. (D (C, Ck), d (Cj, Ck)).
Results of the research confirm the first hypothesis that current motivation and stimulation systems are not set quality enough to motivate employees to quality work. Second hypothesis was also confirmed because the use new model of motivation and stimulation system enables company management to organize production easier and to adapt to demanding world market. This way more simple and more flexible model of managing enables company management that in this, relatively big systems such as research poligon, adaptation to market demands, where production series are smaller and smaller, and where quicker possibility to change production program is required.
Research like this in companies should be conducted every several years to make model of motivation and stimulation system, i.e. human resource management more efficient and more adapted to current conditions of production and business in company.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Dinamika suvremenog poslovanja svim sudionicima poslovnog procesa svakodnevno stvara izazove prilikom donošenja odluka svekolikog ...karaktera, nerijetko i po više puta dnevno. U velikom broju slučajeva neke odluke potrebno je donijeti u što kraćem roku, a informacije raspoložive za donošenje ispravne odluke nisu uvijek dostupne i dostatne. Tražitelji informacija
često raspolažu s više različitih izvora s kojih je na najrazličitije načine moguće prikupiti potrebne informacije. Bitnu ulogu prilikom donošenja poslovnih odluka imaju uvjeti u kojima se odluke donose, a na izbor izvora informacija kao i na donošenje poslovnih odluka utječu izravno ili neizravno. Kriteriji odabira izvora informacija i procjene njihove kvalitete različiti
su, ali svi imaju jedan, zajednički cilj – osigurati upotrebljive i pravovremene informacije. Uporaba računala i interneta u suvremenom poslovanju ne samo kao sredstvo komunikacije već kao neiscrpan izvor svih vrsta informacija postaje nezaobilazno. Informatizacija i internetizacija u velikoj mjeri olakšavaju, ali i ubrzavaju poslovne procese te poslovanje
općenito. Jedan od bržih, praktičnih i jednostavnih načina prikupljanja potrebnih poslovnih informacija suvremenog doba predstavlja korištenje mrežnog sučelja, tj. interneta. Internet postaje dostupan sve većem broju korisnika, kako privatno tako i poslovno, a pristup internetu omogućen je u najvećoj mjeri svim zaposlenicima, neovisno o hijerarhiji. U teorijskom dijelu rada pojašnjeni su okviri poslovnog odlučivanja, predstavljene su dosadašnje teorijske spoznaje o informacijama u poslovnom odlučivanju, problemima koji se najčešće pojavljuju prilikom njihovog prikupljanja te o internetu kao informacijskom sučelju u
poslovnom odlučivanju. Istraživanjem provedenim u okviru ovog doktorskog rada obuhvaćeno je deset metalskih poduzeća u Međimurskoj županiji. Ispitano je kojim se izvorima i obilježjima izvora prilikom prikupljanja informacija pridaje najviše važnosti te je pokazana razlikovna uloga interneta kao izvora informacija pri donošenju poslovnih odluka s obzirom na očekivanja od interneta kao izvora informacija i na ocjenu upotrebljivosti informacija dobivenih na internetu. Utvrđene su razlike u zadovoljstvu djelatnika menadžmentom, uspješnosti poslovanja poduzeća te u kvaliteti informacija koju proizvodni djelatnici dobivaju od menadžmenta s obzirom na posvećivanje važnosti internetu kao izvoru informacija pri donošenju poslovnih odluka. Osim toga, utvrđene su razlike u zadovoljstvu zaposlenika menadžmentom ovisno o poduzeću u kojem su zaposleni. Na temelju rezultata analize kvantitativnim i kvalitativnim istraživanjem prikupljenih podataka razrađen je Model učinkovitog odlučivanja na temelju informacija iz mrežnog sučelja (Model UOMS). Modelom je predložen algoritam procesa uspješnog i učinkovitog donošenja poslovnih odluka temeljenih na informacijama prikupljenim s mrežnog sučelja pri čemu mrežno sučelje predstavlja njihov primarni izvor.- Dynamics of modern business creates everyday challenges to all participants of business process when they are making different character decisions, often several times a day. In many cases, some decisions should be made as soon as possible, and the information available for making the right decisions are not always available and sufficient. Information users often have more different sources from which is possible to collect in many different ways all the necessary
information. An important role when making business decisions have conditions in which decisions are made, and they are directly or indirectly affecting the choice of information sources as well as making business decisions. Selection criteria for information sources and for evaluation of their quality are different, but all have one common goal- to provide useful and timely information. The use of computers and Internet in modern business, not only as means of communication but as an inexhaustible source of all kinds of information becomes unavoidable. Computerization and internetisation greatly facilitate and accelerate business processes and business in general. One of the fastest, practical and simple ways of modern times for collecting the necessary business information, represents the use of network interface, ie. Internet. The Internet is becoming available to even bigger amount of consumers, both private and business, and Internet access is enabled to the fullest extent to all employees, regardless of hierarchy. In the theoretical part of this thesis are explained and presented frameworks of business decision-making, and current theoretical knowledge about information in business decisionmaking, as well as problems that usually occur in their gathering, and the Internet is presented as an information interface in business decision-making. The research conducted for the purposes of this doctoral thesis has involved 10 companies from metal industry in Međimurje County. It has been examined to which sources and sources characteristics when collecting information is given the highest importance. Research showed as well the distinctive role of the Internet as a source of information for making business
decisions considering expectations of the Internet as a source of information, as well as the usability of information obtained on the Internet. It has been determined that there are differences in satisfactions of employees with management, in business success of companies and in the quality of information that production employees receive from management, considering the importance that Internet as a source of information has for making business
decisions. Furthermore, differences have been determined in the employee’s satisfaction with management depending on the company in which they are employed. Based on the results of the analysis of data collected with quantitative and qualitative research, effective Decision-making model based on information from the network interface (Model
UOMS) has been elaborated. The model proposed process algorithm of successful and efficient business decision-making, based on information gathered from the network interface where the network interface is their primary source.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Poljoprivreda je važan sektor za sve zemlje svijeta, bez obzira na njihov nivo razvoja. Razvijen i efikasan sektor poljoprivrede ...pruža sigurnost kada je u pitanju snabdjevenost hranom. Veliki broj siromašnog stanovništva zemalja u razvoju preživljava baveći se poljoprivredom.
U Republici Hrvatskoj se veliki broj privrednih subjekata bavi poljoprivrednom proizvodnjom, bilo da su registrirani kao obiteljska poljoprivredna gospodarstva (OPG), poljoprivredna zadruga ili trgovačko društvo. Budući da se poljoprivredna proizvodnja obavlja „pod otvorenim nebom“ karakterizira ju posebna vrsta rizika, a to je izloženost utjecajima prirode koji su teško predvidivi i koji ovaj sektor čine izrazito nesigurnim. Osiguranje poljoprivredne proizvodnje često je jedini način da poljoprivredni proizvođači zaštite svoje usjeve, nasade i plodove od štetnih utjecaja uzrokovanih sve vidljivijim klimatskim promjenama.
U doktorskoj disertaciji autor provedenim empirijskim istraživanjem dokazuje postavljene hipoteze u upravljanju rizicima osiguranja usjeva, nasada i plodova, uspoređujući tržišta osiguranja različitih zemalja s tržištem osiguranja poljoprivredne proizvodnje Republike Hrvatske te moguće pravce razvoja ovog segmenta tržišta osiguranja u Republici Hrvatskoj i široj regiji zemalja. Kad je riječ o razvoju tržišta osiguranja poljoprivredne proizvodnje, radi se o vrsti osiguranja koja je nedovoljno razvijena i koja ima velike mogućnosti za rast u sljedećem razdoblju. Pretpostavke da se to dogodi su uz porast svijesti kod proizvođača o potrebi osiguranja proizvodnje i razvoj novih osiguravateljnih proizvoda te utjecaj vladinih institucija i javnog sektora u kreiranju uspješnijih modela osiguranja u poljoprivredi od kojih je jedan izvorno predstavljen u doktorskoj disertaciji- Rad ne sadrži sažetak na drugom jeziku.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
