Provider: - Institution: - Data provided by Europeana Collections- U doktorskoj disertaciji ocjenjuje se relativna efikasnost vjetroenergetskih poduzeća u djelatnosti
proizvodnje električne energije. ...Temeljna svrha doktorske disertacije je utvrditi čimbenike
kojima će se unaprijediti efikasnost poduzeća u proizvodnji električne energije iz energije vjetra
te tako utjecati na efikasnost vjetroelektrana kao značajnog nositelja proizvodnje električne
energije iz obnovljivih izvora. Slijedom navedenog, cilj istraživanja je ispitati i utvrditi izvore
neefikasnosti vjetroenergetskih poduzeća te dobivenim spoznajama utjecati na njihovo
otklanjanje, kao i osigurati informacije o opsegu, odnosno veličini mogućeg poboljšanja
pojedinih čimbenika efikasnosti proizvodnje električne energije iz energije vjetra. Važno je
napomenuti da se u doktorskoj disertaciji ne ocjenjuje apsolutna efikasnost, već relativna
efikasnost vjetroenergetskih poduzeća, pri čemu se efikasnost svakog pojedinog subjekta mjeri,
uspoređuje i ocjenjuje u odnosu na ostale subjekte u referentnom skupu. U tom smislu, kao
osnovna znanstvena metoda istraživanja, primijenjena je analiza omeđivanja podataka (inputuusmjereni
DEA model), kojom metodom se ocjenjuje stupanj efikasnosti vjetroenergetskih
poduzeća u djelatnosti proizvodnje električne energije u određenom vremenskom trenutku (jedna
kalendarska godina) - statički uvjeti analize. U istraživanju je, metodom slučajnog odabira,
obuhvaćeno i analizirano 78 vjetroenergetskih poduzeća iz Republike Hrvatske i ostalih 11
država članica Europske unije. Uzorkom su obuhvaćena samo ona poduzeća koja za proizvodnju
električne energije (i njezinu predaju u elektroenergetsku mrežu) koriste energiju vjetra.
Navedeno predstavlja jedinu djelatnost promatranih poduzeća te su time iz uzorka isključena sva
ostala energetska poduzeća koja proizvode električnu energiju iz različitih energetskih resursa.
Time je zadovoljena jedna od temeljnih pretpostavki metodologije analize omeđivanja podataka
da su poduzeća međusobno usporediva te da djeluju u sličnim uvjetima. U doktorskom
istraživanju, čimbenici (inputi modela) kojima se ocjenjuje relativna efikasnost vjetroenergetskih
poduzeća klasificirani su na varijable tehničke i ekonomske prirode. Promatrajući prosječna
poboljšanja varijabli inputa u modelu, moguće je uočiti relativno podjednake iznose projekcija s
blagim odstupanjima vrijednosti. Spomenuto je u skladu s očekivanjima, s obzirom da je nužno
kvalitetno upravljati svim aspektima poslovanja poduzeća, odnosno ukupnim resursima
vjetroenergetskog poduzeća (ekonomskim i tehničkim obilježjima vjetroelektrana) u svrhu
postizanja ravnoteže između angažiranih čimbenika proizvodnje te postizanja optimalne razina
proizvodnje u tehničkom i ekonomskom smislu. Navedenim se potvrđuje temeljna hipoteza
doktorske disertacije prema kojoj je moguće ekstrahirati čimbenike koji utječu na efikasnost
vjetroenergetskih poduzeća u djelatnosti proizvodnje električne energije, potvrditi važnost
upravljanja sveukupnim resursima poduzeća, odnosno ekonomskim i tehničkim obilježjima
vjetroelektrana, te spoznajama o istima izravno utjecati na efikasnost vjetroenergetskih poduzeća
u Republici Hrvatskoj, posljedično i na efikasnost elektroenergetskog sektora u području
obnovljivih izvora energije.- The doctoral dissertation covers the assessment of relative efficiency of wind power companies in
electricity generation. The basic purpose of this doctoral dissertation is to identify the factors that
will improve the efficiency of companies in the generation of electricity from wind energy and
thus affect the efficiency of wind power plants as important producers of electricity from
renewable energy sources. Therefore, the objective of the research is to explore and identify the
causes of inefficiency of wind power companies and use the obtained knowledge to eliminate
them, as well as provide information on the scope, i.e. size of possible improvement of certain
factors of efficiency in electricity production from wind energy. It is important to note that
absolute efficiency is not assessed in this doctoral dissertation, but rather the relative efficiency of
wind power companies, and the efficiency of each entity is measured, compared and evaluated in
relation to other entities in the reference set. In this respect, the Data Envelopment Analysis
method was applied as the basic scientific research method (input-oriented DEA model), which is
used to assess the level of efficiency of wind power companies in the generation of electricity at a
specific point in time (one calendar year) – static conditions of the analysis. The research was
based on random selection and covered and analysed 78 wind power companies from the
Republic of Croatia and another 11 EU Member States. The sample includes only the companies
that use wind energy in the production of electricity (and its transmission to the electricity
network). This is the only activity of the analysed companies, and all other energy companies that
generate electricity from different energy sources are therefore excluded from the sample. This
supports one of the basic preconditions of the data envelopment analysis methodology, that the
companies are mutually comparable and that they operate in similar conditions. In this doctoral
dissertation, the factors (inputs of the model) used to assess the relative efficiency of wind power
companies are classified into variables of technical and economic nature. By analysing average
improvements of input variables in the model, it is possible to observe relatively equal amounts
of projections with slight deviations in the values. The above is in line with the expectations,
given the necessity for quality management of all aspects of company operations, i.e. total
resources of the wind power company (economic and technical characteristics of wind power
plants) in order to achieve balance between the involved production factors and optimal
production levels in technical and economic terms. This supports the basic hypothesis of the
doctoral dissertation according to which it is possible to extract the factors that affect the
efficiency of wind power companies in the electricity generation, confirm the importance of
management of total company resources, i.e. economic and technical characteristics of wind
power plants, and use this knowledge to directly influence the efficiency of wind power
companies in the Republic of Croatia, and consequently the efficiency of the electric power
sector in the field of renewable energy sources.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Tehničko-tehnološki razvoj u povijesti značajno je utjecao, ne samo na stvaranje novih zanimanja koja jesu realna posljedica ...razvoja, već je utjecao i na promjene u društvu. Predmet ove disertacije bavi se segmentom utjecaja koji je razvoj imao na stvaranje novih zanimanja, te time ne razmatra ostale segmente na koje je taj razvoj također imao utjecaja. Glavni predmet ovog rada jesu zanimanja koje se stječu kroz visoko obrazovanje, te je u tom području izvršena analiza postojećih i budućih zanimanja i dat osvrt na trenutnu situaciju na tržištu rada. Kako trenutno ne postoji u Hrvatskoj sustavno upravljanje visokoobrazovnim kvalifikacijama u kontekstu odgovora na potrebe tržišta rada i gospodarstva, u radu je izrađen, prikazan i opisan jedinstveni model za upravljanje ponudom i potražnjom visokoobrazovnih kvalifikacija u Republici Hrvatskoj.
Disertacija je strukturirana u pet osnovnih poglavlja među kojima je prvo poglavlje Uvod koji uvodi čitatelja u temu koja je obrađena u ovom radu kroz problem istraživanja, prikaz istraženosti i potrebe za istraživanjem postavljenog problema, ciljeve i zadatke, te glavnu i pomoćne hipoteze, znanstvene metode i tehnike koje su primijenjene u radu, znanstveni i praktični doprinos disertacije, izvore i opis strukture rada. Drugo poglavlje prikazuje tehničko-tehnološki i znanstveni razvoj kroz povijesni prikaz tehnoloških revolucija, tehničko-tehnološki i znanstveni razvoj od 1990. do 2013. godine, te zanimanja koja su nastala u predmetnom razdoblju. U trećem poglavlju detaljno je prikazan visokoobrazovni sustav u Republici Hrvatskoj gdje su dane definicije temeljnih pojmova, opisan je sustav visokog obrazovanja u Republici Hrvatskoj, prikazani su studiji, smjerovi i zanimanja, te kvalifikacije koje se stječu po završetku studija. Četvrto poglavlje zahvaća rezultate i analizu rezultata istraživanja potreba za visokoobrazovnim kvalifikacijama gdje je pojašnjena metodologija istraživanja, prikazane su potrebe za valifikacijama po sektorima za visoku stručnu spremu, izvršena je usporedba izlaznih kvalifikacija sa potrebama za kvalifikacijama i dane su smjernice za razvoj kvalifikacija u skoroj budućnosti. Drugi dio četvrtog poglavlja bavi se predviđanjem potreba za kvalifikacijama kroz predviđanje tehničko-tehnološkog i znanstvenog razvoja u budućnosti, svijet i potrebe u budućnosti, te je dat prikaz nekih od zanimanja budućnosti za razdoblje do 2030. godine. U ovom poglavlju također je prikazana i projekcija uvođenja palijativne skrbi u Republici Hrvatskoj, te je kao završni dio ovog poglavlja prikazan i opisan jedinstveni relacijski model za upravljanje ponudom i potražnjom visoobrazovnih kvalifikacija u Republici Hrvatskoj. Peto poglavlje je ujedno i završno poglavlje disertacije i ono sadrži zaključke temeljene na postavljenim ciljevima, zadacima i hipotezama disertacije te preporuke za daljnja istraživanja.- Technical and technological development in the history significantly affected, not only a creation of new professions which are the consequence of development, but also influenced the changes in society. The main focus of this Thesis is on the impact that development has on creation of new professions and thus does not consider the other segments in which this
development has also had an impact. The main subject of this Thesis are professions gained through Higher education. The analysis of existing and future professions and the current situation in the labor market are discussed. There is no systematic approach in managing qualifications gained through Croatian Higher education system and the needs of the labor market and the economy are not currently met. For that reason a Unique model for managing supply and demand of Higher education qualifications in the Republic of Croatia, was created. The Thesis is structured in five main chapters including the Introduction chapter that introduces the reader to a topic that is discussed. The need of research and research problem is described. Goals and tasks are set. The main and auxiliary hypotheses, scientific methods and
techniques applied in the Thesis are described. Scientific and practical contribution of the Thesis is shown. The main used sources and the Thesis structure are described. The second chapter presents technical, technological and scientific development through historical technological revolutions. Technological and scientific development in the year
period 1990 to 2013 is shown and presented occupations that were created during that period. The third chapter very detailed shows the Higher education system in Republic of Croatia where the definitions of basic terms are given, described the system of Higher education, presented the Croatian studies, professions and qualifications earned after graduation. The fourth chapter contains the results and the analysis of results of research of needs for Higher education qualifications. It is explained the research methodology and shown the needs for qualifications by sector. A comparation of the output of qualifications with the needs for qualifications is made. The guidelines for the development of Higher education qualifications in the near future, are given. The second part of chapter four is consisted of forecasting the needs for qualifications through the prediction of science and technology development in the future. The global future needs are shown, too. In this chapter are also presented some of the future occupations till 2030. As a Case Study, the projection of implementing Palliative Care in Republic of Croatia, was done. At the end of the chapter a Unique model for managing supply and demand of Higher education qualifications in the Republic of Croatia, was described and graphically shown. The fifth and ending chapter is a Conclusion which lists the results based on set tasks, goals and hypotheses. Recommendations for further researches are given.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: University of Zagreb. Faculty of Forestry. Department of Production Organisation. - Data provided by Europeana Collections- Analiza specifičnih ekonomskih, tehnoloških i ...organizacijskih procesa pojedinihgospodarskih sektora/poduzeća daje potpuni uvid u razvoj relevantnih resursa ikonkurentskih sposobnosti u odgovarajućim sektorima. Ciljevi rada bili su utvrdititeorijski i empirijski okvir konkurentnosti poduzeća (C 31 proizvodnja namješta, NKD2007), identificirati i analizirati mikroekonomske činitelje poduzeća, ispitati njihoveodnose i povezanost te utjecaj na kvalitativne i kvantitativne mjere uspješnostiposlovanja. Određeni vanjski i unutarnji činitelji konkurentnosti bili su: menadžerskevještine, stupanj marketinške sposobnosti, razvoj odnosa s kupcima i dobavljačima,razvoj odnosa sa zaposlenicima, utjecaj obrazovnih prilika, utjecaj ekonomske politike,utjecaj zakonske regulative i regulatornih tijela, utjecaj dobavljačke snage, utjecajfinancijerskih institucija, infrastruktura i okoliš i lokacija. Prilikom analize podataka uzdeskriptivne statističke mjere primijenjene su i inferencijalne statističke metode.Korelacijska analiza pokazala je da većinom postoji međusobna povezanost vanjskih iunutarnjih činitelja, koje su bile statistički značajne na razinama od 1 i 5 %. Činiteljikoji su dobili najviše prosječne ocjene bili su: snaga dobavljačke ponude, razvijenostodnosa s kupcima i razvijenost odnosa s dobavljačima. Testiranje regresijskog modelapokazalo je da niti jedan od odabranih činitelja nije statistički značajan s ekonomičnošćuposlovanja u 2014. godini. Osim mjera kvantitativnih pokazatelja, u istraživanju suupotrijebljeni i pokazatelji uspješnosti poslovanja: operativna uspješnost, pokazateljitržišne uspješnosti, poslovanje s kupcima i efikasnost i motiviranost zaposlenika.Testiranjem povezanosti mjera uspješnosti poslovanja i čimbenika konkurentnost sviregresijski modeli pokazali su se statistički značajnima na razini značajnosti od 5 %.Pojedinačnim testiranjem činitelja konkurentnosti pokazalo se da izvozna poduzećaimaju viši stupanj razvijenosti marketinških sposobnosti, veći stupanj razvijenostiproizvoda i veći utjecaj ekonomske politike. Od niza ponuđenih strategija, ispitanici unajvećoj mjeri primjenjuju strategiju očuvanja sadašnjega tržišnog položaja, strategijuusmjerenu na smanjenje troškova poduzeća i strategiju ulaganja u inovacije tehnološkihprocesa. Statistički značajnim pokazao se prediktor stupanj menadžerskih vještina.Analizom utjecaja činitelja konkurentnosti na određene varijable mjerenja može sezaključiti kako je za konkurentnost malih poduzeća i mikro poduzeća za proizvodnjunamještaja vrlo bitan razvoj dobrih odnosa s kupcima i dobavljačima; za uspješnovođenje poduzeća bitne su i karakteristike, tj. vještine menadžmenta. Bitna je i kvalitetnazdrava ekonomska i politička klima kako bi poduzeća putem njihove podrške lakšeostvarivala svoje poslovne ciljeve.- Analysis of specific economic, technological and organizational processes of individualeconomic sectors/companies gives a complete overview of the development of relevantresources and competitive capabilities in the respective sectors. This work aimed todetermine the theoretical and empirical framework of companies competitiveness (C -31 furniture manufacturing, identify and analyse the microeconomic factors ofcompanies, examine their relationships and connections, and influence on thequalitative and quantitative measures of business success. Certain external and internalfactors of competitiveness were: management skills, level of marketing skills,development of relations with customers and suppliers, development of relations withemployees, the impact of educational opportunities, the impact of economic policies,the impact of legislation and regulatory authorities, the impact of suppliers' power, theinfluence of financier institutions, infrastructure, and the environment and location.When analysing the data, along with descriptive statistical measures, inferentialstatistical methods have been applied. Correlation analysis showed that there is amajority of the interconnection of external and internal factors that were statisticallysignificant at levels of 1 and 5%. Factors that received the highest average ratings were:power of suppliers' offers, development of customer relations and the development ofsupplier relations. Testing regression model showed that none of the selected factors isstatistically significant for business efficiency in 2014. In addition to measures ofquantitative indicators, performance indicators used in the study were: operationalperformance, indicators of market performance, customer business, and employeeefficiency and motivation. Testing performance measures and competitiveness factorsconnectivity all regression models have proved to be statistically significant at thesignificance level of 5%. Individual competitiveness factors testing showed that exportcompanies have a higher level of development of marketing skills, higher level ofproduct development and the greater impact of economic policy. From a range ofoffered strategies to achieve a better competitive position, respondents largely adoptedthe strategy of preserving the current market position, a strategy aimed at reducing thecost of companies and investment strategy in the innovation of technological processes.The analysis of the impact factors of competitiveness on certain measurement variables concluded that for the competitiveness of small and micro companies for furnituremanufacturing it is very important to develop good relations with customers andsuppliers; for successful conduct of companies, characteristics i.e. management skillsare essential. The quality of economic and political climate is important, in order tosupport their companies in achieving their business goals.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Uz poduzeća u državnom vlasništvu, osobito ona u potpunom državnom vlasništvu najčešće se spominje niska razina transparentnosti. ...Niska transparentnost omogućava stvaranje neefikasnog poslovanja, sniženu razinu etičnosti ponašanja u poduzeću kao i gubitka integriteta na tržištu. Kod ovog tipa poduzeća ne postoji tržišni mehanizam valorizacije efikasnosti njihova poslova. To potencijalno stvara troškovne posljedice za gospodarstvo i za društvo u cjelini. Svrha doktorskog istraživanja rada je bila utvrditi intenzitet i način na koji primjena međunarodnih standarda transparentnosti utječe na unaprjeđenje upravljanja poduzeća u potpunom vlasništvu Republike Hrvatske. Na temelju provedene korelacijske analize nad uzorkom koji čine poduzeća u potpunom vlasništvu države utvrđeno je da primjena međunarodnih standarda financijske transparentnosti značajno utječe na upravljanje poduzećima u potpunom vlasništvu države. Veća financijska transparentnost smanjuje rashode. Na taj način podže razinu efikasnosti upravljanja ovim poduzećima. Na razini kvalitativne analize i ocjene primjene međunarodnih standarda financijske transparentnosti poslovanja poduzeća u potpunom vlasništvu Republike Hrvatske razvidno je da se kumulativno oko 60 % međunarodnih standarda financijske transparentnosti primjenjuju. Ipak, neki od najvažnijih standarda uopće se ne primjenjuju. Upravo taj segment područje je nužnosti izgradnje odnosno dogradnje računovodstvenog informacijskog sustava sukladno međunarodnim standardima financijske transparentnosti s ciljem unaprjeđenja efikasnosti i efektivnosti upravljanja poduzeća u potpunom vlasništvu države.- Phenomenon of the low level of transparency that is often related to state owned companies, especially for companies fully owned by state is often correlated with possibilities and risks of unethical business practices and frauds resulting with diminished efficiency and integrity of these companies on the market. In the case of this type of companies, since markets does not function as the mechanism of valorisation of their economic choices, any increase of their unchecked expenditures does act as the permanent source of the raising uncontrolled costs for both business and societies at large. This Phd dissertation was aimed at elaborating the relationships between the application of the international standards of financial transparency and improvement in the governance related practise of the companies fully owned by state in the case of Croatia. Based on application of the series of correlation and multiple regression analyses a positive significant relationship between application of the international standards of financial transparency and quality of governance of the fully state owned companies is determined. The higher financial transparency standards applied the more checked and balanced expenditures happened to be. Keeping expenditures under control is the source of increasing the efficacy of these companies. In the sphere of qualitative analysis it has been established that cumulatively around 60 % of the international standards of financial transparency have been implemented in the national institutional arrangements, including policies and practices in Croatia with distinction of the fact that some of the most pronounced of the related standards at this point are not implemented at all. Resultantly, the highest value added in terms of positive influence over the quality of governance processes in the companies fully owned by state in Croatia would be if accounting systems based on the full adequate implementation of the international standards of financial transparency are developed or upgraded particularly on these segments.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- U ovom doktorskom radu razvijena je integralna metoda optimalnog upravljanja zalihama modernih dobavljačkih lanaca. Klasificirani su ...utjecajni čimbenici sustava upravljanja zalihama i to: model potražnje za proizvodima, sinkroniziranost radnog vremena, takt dobave proizvoda, minimalna veličina narudžbe i stav poslovnog sustava prema nedostatku traženih proizvoda. Temeljem klasificiranih čimbenika sustava upravljanja zalihama, određeni su čimbenici kvantifikacije pokazatelja sustava upravljanja zalihama i to: minimalan potreban broj dobava, prosječna veličina dobave, prosječna dnevna razina zaliha, koeficijent efekta biča, rizik naknadne dobave prvotno neisporučenih proizvoda, propuštena prodaja, troškovi sustava upravljanja zalihama bez popusta i troškovi sustava upravljanja zalihama s popustima. Novorazvijena metoda optimalnog upravljanja zalihama dobavljačkih lanaca dokazana je na 960 simulacijskih eksperimenata sustava upravljanja zalihama kojima su potvrđene sve tri
hipoteze odnosno, (I) odabir strategije upravljanja zalihama dobavljačkog lanca može značajno utjecati na poslovne pokazatelje dobavljačkog lanca s potencijalno velikim prednostima prilikom odabira optimalne strategije, (II) da će se uz jednaku prosječnu potražnju, povećanjem kaotičnosti potražnje povećati i opterećenje sustava upravljanja zalihama i dobavljačkog lanca
u cijelosti, te (III) da postojeći modeli, jednadžbe i algoritmi za određivanje potrebnih zaliha nisu dovoljno točni čime se smanjuje učinkovitost i povećavaju troškovi dobavljačkog lanca vezani za upravljanje zalihama.- An integral method for optimal modern supply chain management has been developed in this thesis. Influential factors of supply chain management have been classified as: model of product demand, synchronicity of working time, delivery time, minimal order quantity and implementation of backlogging procedures. Based on classified factors of inventory management, quantified factors of inventory management have been determined as: minimal number of deliveries, average size of delivery, average inventory level, coefficient of bullwhip effect, risk of delivery of backlogged products, lost sales, inventory management costs without discounts and inventory management costs with discounts.
The new method of optimal inventory management in supply chains has been tested on 960 simulation experiments of inventory management system which confirmed all three hypotheses: (I) selection of supply chain inventory management strategy can have a significant influence on business performance indicators of the supply chain with potentially significant
benefits when choosing an optimal strategy, (II) with the same average demand, increased demand uncertainty will increase the load on inventory management system and supply chain as a whole and (III) existing models, equations and algorithms for determining required inventory levels are not sufficiently accurate thereby, by using them companies risk reduced efficiency and increased supply chain costs related to inventory management.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- U ovom doktorskom radu istražena je problematika mjerenja i procjene izravnih učinaka primjene e-poslovanja u malim i srednjim ...poduzećima (MSP). Promatranje razmjena strukturiranih elektroničkih dokumenata u procesnom ciklusu od narudžbe do plaćanja (eng. order-to-payment cycle) u komunikaciji poduzeća s poduzećem (B2B). Pregledom literature prepoznate su metode modeliranja i simulacije procesa uz primjenu TDABC metode obračuna troškova kao najperspektivnije u analizi budućih učinaka e-poslovanja. U postojećim metodama prepoznata su četiri znanstveno-istraživačka izazova. Nedostatak znanja i resursa, kao jedan od njih, onemogućava MSP u analizi procesa. Stoga su razvijene detaljne razine generičkog procesnog modela (GPM) 1.-4. kroz 14 studija slučaja utemeljene na referentnim modelima UN/CEFACT, NES i CEN. Razvojem kroz primjenu razvijena je nova metodika utemeljena na detaljnom GPM-u, razvijena na dubinskoj studiji slučaja (SLUČAJ1), a validirana na studiji slučaja (SLUČAJA2). Nova metodika uzima u obzir istraživačke izazove kroz tri komponente preciznosti Nove metodike. Ona omogućava MSP modeliranje i analizu vlastitih poslovnih procesa u ciklusu od računa do plaćanja, prepoznavanje mjesta ostvarivih ušteda te analizu izravnih učinaka uvođenja e-poslovanja. Nova metodika uzima u obzir postupno uvođenje, paralelnu primjenu procesa bez i uz e-poslovanje te razlikuje ostvarive od potencijalnih ušteda. Empirijskim istraživanjemu studijama slučaja (SLUČAJ 1 i 2) GPM je validiran, a Nova metodika pokazala je veću preciznost u odnosu na postojeće metode kroz sve tri komponente preciznosti.- This doctoral thesis investigates issues and research challenges related to the measurements and estimation of direct effects of the e-business implementation into small and medium-size enterprises. It analyses methods and techniques used to measure, estimate and analyse the cost effectiveness of implementinge-business. The processes of exchange of structural electronic documents within the order-to-payment process cycle in the communication between enterprises (B2B) are examined. Based on the literature reviewed, the effects of e-business are classified and the knowledge of the methods and techniques of measurement and estimation used so far is systematized. The modelling and simulation of business processes used in the existing methods (predominantly oriented towards large enterprises) are identified as methods which enable analyses of processes and future effects of e-business through identification of key points for the realization of saving. Also, the existing methods and techniques used to analyseand calculate costs of the processes have been identified and investigated. The TD ABC method of calculating direct costs of the processes and the method of simulation are recognized as the most promising methods to be used when analysingfuture implementation of e-business and savings and their benefits for the MSP. From the point of view of the processes, UN/CEFACT, NES and CEN reference process models are meticulously analysed. This analysis resulted in the construction of detailed levels of generic process models which facilitate the analysis and identification of achievable savings in the future implementation of e-business in the MSP. The reviewed literature identifies four weak areas of the existing methods, which affect the accuracy of calculations and estimations of direct effects of the introduction of e-business and which, consequently, represent a challenge to the investigation. In response to those challenges, five goals and two hypotheses are put forth.The research was conducted in four investigating stages. The first stage dealt with the definition and descriptionof the generic process model and the development of the generic process model at the 1st and 2nd level of detail for the entire order-to-payment process cycle, based on the reference models and the experiences from 14 case studies, predominantly the SMEs. Relying on the analysed literature, the second stage included a definition of the first version of the New Methodology, which was then further developed in the third stage by applying it to the in-depth case study (CASE 1), and later on, in the fourth stage, it was IV validated by applying it to the second in-depth case study (CASE 2). Also within the scope of the New Methodology, a detailed generic process model at the 3rd and 4th level was developed, in the part referring to the order-to-payment process cycle, which was the subject of the research (order-to-payment process cycle).The detailed levels of the generic process model were used as the basis for the implementation of the newly developed methodology. They were developed on the basis of the facts found in 13 studies (CASES 3-15) and the in-depth case study (CASE 1). The generic process model at detailed levels was validated in the second in-depth case study (CASE 2).The newly developed methodology enables MSP modelling and analysingof own business processes in the invoice-to-payment process cycle, identification of the points at which e-business makes it possible to realize savings, and estimation of direct effects of the introduction of e-business. The New Methodology takes into account its gradual introduction, simultaneous application of the process without and with e-business (as is and to be), and it distinguishes the realizable from potential savings.The development of the New Methodology, which contains a detailed generic process model, as well as its implementation and validation in the case study (CASE 2), resulted in the achievement of the goal of the research C1 and confirmation of the hypothesis H1. As part of the empirical investigation of the case studies (CASES 1 and 2) the results of the implementation of the New Methodologyand the Existing Methods (Perego and Salgaro, 2010) are compared and hypothesis H2 are confirmed. Hypothesis H2and goals C2, C3, C4and C5 are founded on three components of the New Methodology and together they contribute to the accuracy of estimation of future effects of implementation of e-business. (1) The results point to a deviation in terms of the estimation of employees, as the first component of accuracy, in relation to the measurements conducted by using the New Methodology. The deviations were more significant at the level of particular activities and less at the level of the process itself or process cycle. The significantly bigger difference between estimations and measurements at the activity level points to variability, in other words reduced accuracy of estimations (Existing Methods) in relation to measurements V (New Methodology). Higher accuracy of the New Methodology has been confirmed in both case studies (CASES 1 and 2).(2) The results of comparing the second component in terms of a gradual transition and simultaneous implementation of the process with and without e-business (New Methodology), with an immediate transition to e-business with maximum possible scope of implementation(Existing Methods) have also asserted differences in both case studies (CASES 1 and 2). Based on those differences and the data on the real dynamics of the introduction of e-business with the help of Koch's empiric curve (Koch, 2011), the higher accuracy of the secondcomponent of the New Methodology has been confirmed. (3) The results of the comparison of realizable saving without saving in human work (New Methodology) and the potential saving by immediate introduction of e-business and the maximum scope of the future implementation (Existing Methods) also show differences in both cases, at which the Existing Methods overestimate future savings. These differences confirm the accuracy of the third component of the New Methodology.The comparison of the results of implementation of the New Methodologyand the Existing Methods in the case studies (CASE 1) and the validation of the case study (CASE 2) resulted in achieving research goals C2, C3, C4 and C5 and confirming hypothesis H2. In addition, as part of the final step of the New Methodology, the sensitivity analysis was conducted which left the conclusions of hypothesis H2 unchanged, despite the changing of key parameters (the price of sending e-invoices or the scope of the future implementation). As a result, all hypotheses have been confirmed and all goals of the research achieved and a generic process model has been created, as well as a New Methodology specially adjusted for small and medium-size enterprises with an aim to enabling estimation of effects of the future implementation of e-business based on the real measurement following the new methodology and the gradual introduction of e-business with simultaneous application of the process with and without implementation of e-business, making it possible to distinguish realizable from potential savings.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- U radu se istražuje mogućnost mjerenja uspjeha građevinskih projekata javno-privatnog partnerstva (JPP) s ciljem povećanja ...razumijevanja uspjeha i mjerenja uspjeha građevinskih JPP/PFI projekata iz perspektive naručitelja. Izrada teoretske osnove započela je analizom koncepta uspjeha i uspjeha projekta, karakteristika javno-privatnog partnerstva u realizaciji građevinskih projekata s detaljnom analizom modela Privatne financijske inicijative (PFI), društvene uloga i političkih ciljeva javnog sektora u ekonomskom razvoju društva te interesi, ciljevi i uloga naručitelja u JPP/PFI projektu. Primjenom znanstvenih metoda analize i sinteze te dedukcije i indukcije iz dostupnih izvora literature stvorene su nove teorije u kojima je identificiran skup kriterija za mjerenje uspjeha građevinskih JPP/PFI projekata za naručitelje. Primjenom znanstvene metode „anketiranje“ i statističkom obradom podataka koja podrazumijeva analizu pokazatelja deskriptivne statistike istražena je značajnost tih kriterija za naručitelje u RH. Primjenom metode multivarijantne statistike „faktorska metoda“ svi značajni kriteriji uspjeha grupirani su u odgovarajuće podatkovne strukture te su izvedene dimenzije uspjeha građevinskih JPP/PFI projekata za naručitelje u RH. Nadalje je predložen transformacijski model svih mogućih realnih projektnih scenarija po pojedinim kriterijima uspjeha koji svodi ostvarene rezultate uspjeha na zajedničku mjernu skalu kako bi se ocjene uspjeha građevinskih JPP/PFI projekta po pojedinim kriterijima uspjeha mogle međusobno uspoređivati, a također kako bi se ostvareni ukupni uspjeh različitih JPP/PFI projekata mogao uspoređivati. Teoretsko modeliranje i potvrda empirijske primjenjivosti modela pokazana je za reprezentativne kriterije uspjeha građevinskih JPP/PFI projekata za naručitelje u RH koji sačinjavaju dimenziju „Dostava projekta (DP)“ jer ista sagledava uspjeh u etapi životnog vijeka građevinskog JPP/PFI projekta koja je u potpunosti realizirana u praksi provedbe JPP/PFI projekata u RH te je moguće potvrditi empirijsku primjenjivost tih kriterija uspjeha. Provedena je empirijska primjena svakog reprezentativnog kriterija uspjeha na uzorak građevinskih JPP/PFI projekata u RH te su izračunati pokazatelji deskriptivne statistike ostvarenog uspjeha po razmatranim kriterijima za građevinske JPP/PFI projekte u RH. Provedene analize omogućile su u ovome radu identificiranje skupa kriterija koji prikazuje najvažnije sastavnice uspjeha građevinskih JPP/PFI projekata za naručitelje te strukturiranje odgovarajućih dimenzija uspjeha građevinskih JPP/PFI projekata za naručitelje u RH, a nadalje i uspostavljanje te empirijsku potvrdu transformacijskog modela za kriterije uspjeha na građevinskim JPP/PFI projektima koji omogućava usporedivost ocjene uspjeha po pojedinim kriterijima. U radu se zaključuje kako je moguće moguće mjeriti uspjeh građevinskih JPP/PFI projekata za naručitelje, a provedeno istraživanje doprinosi naručiteljima u povećanju razumijevanja ostvarenog uspjeha građevinskih JPP/PFI projekata i povećanju uspjeha budućih građevinskih JPP/PFI projekata.- The paper explores the possibility of measuring the success of public-private partnership (PPP) construction projects, aimed at increasing understanding of success and measuring the success of building PPP/PFI projects from the client perspective. Development of theoretical foundation began analyzing the concept of success and the success of the project, the characteristics of public-private partnerships in the implementation of construction projects with a thorough analysis of the private finance initiative (PFI) model, social roles and political goals of the public sector in the economic development of society and the interests, goals and the role of the client in PPP/PFI project. Applying scientific methods of analysis, synthesis, deduction and induction from the available literature resources created new theories in identifying a set of criteria for measuring the success of construction PPP/PFI projects for clients. Applying scientific methods of survey and statistical analysis of data that includes analysis of descriptive statistics indicators explored the significance of these criteria for clients in Croatia. Using the method of multivariate statistics "factor method" all significant success criteria are grouped into the appropriate data structures and dimensions of success building PPP/PFI projects for clients in Croatia are derived. Furthermore, transformation model for all possible realistic scenarios for different success criteria that reduces the results of achieved success measured by different success criteria on a common measurement scale is proposed. Model enables that achieved success of PPP/PFI projects measured by different success criteria could be compared with each other and also that achieved overall success of different PPP/PFI projects can be comparable. Theoretical modeling and verification of empirical applicability of the model was demonstrated for the representative success criteria for construction PPP/PFI projects for clients in Croatia that constitute success dimension "Project Delivery (PD)" because it perceive success in the life-cycle phase of the construction PPP/PFI project which is realized in the practice of PPP/PFI projects implementation in Croatia and it is possible to verify the empirical applicability of these success criteria. Empirical application of each representative criterion is conducted on a sample of the PPP/PFI projects in the Croatia and the descriptive statistics indicators of achieved success of these projects, measured with considered criteria, are calculated. The analysis carried out in this paper allowed the set of criteria that show the most important components of the success of construction PPP/PFI projects for clients to be identify and structuring the appropriate success dimensions of construction PPP/PFI projects for clients in Croatia, and further establishment and the empirical confirmation of the transformation model for considered success criteria which allows comparability of achieved success measured with different criteria. The paper concludes that it is possible to measure the success of construction PPP/PFI projects for clients, and conducted research contributes to clients in increasing the understanding of achieved success of construction PPP/PFI projects and the increasing success of future construction PPP/PFI projects.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Važnost energetike u strateškom razvoju urbane sredine čini kariku stabilnosti
gospodarskog sustava te pokazatelj neovisnosti i ...sposobnosti upravljanja vlastitim
energetskim potrebama i resursima. Globalna nestabilnost na tržištima energetskih sirovina
uzrokuje dodatne oscilacije na tržištu energije koje istovremeno utječu na gospodarstvo
svake pojedine države, a time i na strateški razvoj urbane sredine. Primjena Kyoto protokola
predstavlja začetak nove ekonomije energetike i poslovnog sustava koji se temelji na znanju,
tehnološkom napretku i održivosti. Istovremeno, liberalizacija tržišta energije predstavlja
izazov energetskom poslovnom subjektu, korisnicima energije i urbanoj sredini.
Problematika ovog istraživanja odnosi se na utvrđivanje utjecaja strateškog upravljanja
marketingom energetskog poslovnog subjekta na liberaliziranom tržištu energije urbanih
sredina i uloge marketinga u funkciji usklađivanja razvoja urbanih sredina i njenih
energetskih potreba. Temeljem navedene problematike postavljeno je pet pomoćnih hipoteza
i temeljna hipoteza H0 koja glasi: znanstveno utemeljenim spoznajama o funkcioniranju
novog energetskog tržišta, koje nastaje kao posljedica transformacije i liberalizacije
trgovanja energijom i emisijama štetnih plinova, moguće je predložiti model upravljanja
marketingom na tržištu energije urbanih sredina. Takva načela potiču konkurentnost i razvoj
energetskih tržišta uvažavajući pritom ekonomsko-ekološku održivost urbane sredine.
Dobiveni rezultati istraživanja za stolom i na terenu sintetiziraju se kroz devet zasebnih
cjelina u kojima se iznose zaključci i determiniraju postavljene pomoćne hipoteze. U
konačnici, predstavljeni model pridonosi prihvaćanju pretpostavke da upravljanje
marketingom donosi strateške prednosti u poslovanju energetskog poslovnog subjekta na
tržištu urbane sredine, čime se značajno podupire strateška uloga marketinga.- Strategic importance of energy sector in urban development represents stability link for
municipal economic system. It is also an indicator of independence and competence for
energy needs and resources management. Energy resources instability in the global market
causes additional fluctuations that have impact in economy of each country, and
consequently in the strategic development of the urban environment. Kyoto protocol
application is a foundation of a new energy economics and business system based on
knowledge, technological progress and sustainability. At the same time, the liberalization of
the global energy market represents challenge for Energy business entity, customer and
urban government. Problem of this research is to identify the impact of strategic marketing
management in the Energy business entity functioning on liberal urban energy market.
Together with the role of marketing in terms of urban energy needs adjustment. Based on
the above issues there are five auxiliary hypotheses and fundamental hypothesis H0 which
states: scientific knowledge of new energy market functioning occurs as a result of
transformation and liberalization of energy market and greenhouse gas emissions market
trading, and makes possible to propose a model of marketing management in the urban
energy market. Those principles encourage competitiveness and development of energy
markets to take into account economic and environmental sustainability of urban areas.
Research results obtained at the desk and in the field are synthesized through nine separate
chapters which express conclusions and determine an auxiliary hypothesis. Ultimately, the
presented model contributes the acceptance of the assumption that marketing management
provides strategically advantages for the Energy business entity in the urban energy market,
which significantly supports the strategic role of marketing.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Poslovna funkcija informacijske sigurnosti u malim i srednjim poduzećima je zanemarena od strane rukovoditelja i vlasnika, ali i ...zakonodavca, strukovnih organizacija koje određuju mjere najbolje prakse te dobavljača softverskih i hardverskih rješenja kojima se otklanjaju rizici informacijske sigurnosti. Ovaj problem je prisutan usprkos činjenici kako većinu obujma hrvatske, europske i svjetske privrede predstavlja upravo poslovna aktivnost malih i srednjih poduzeća. Razlozi za ovu činjenicu su raznoliki, a moguće ih je uglavnom locirati u nedostatku znanja rukovoditelja i vlasnika, nedovoljnoj raspoloživosti financijskih sredstava za implementaciju mjera informacijske sigurnosti te nepostojanju zakonske legislative i najbolje prakse koja bi bila osobito prilagođena specifičnostima malih i srednjih poduzeća. Osim toga, čak niti postojeći alati poput sustava upravljanja kvalitetom ne koriste se adekvatno kao potpora postizanju ciljeva informacijske sigurnosti poduzeća, a to je osiguravanje informacijskog kapitala. U disertaciji se analiziraju mogućnosti korištenja metoda financijskog odlučivanja u kontekstu primjene na informacijsku sigurnost u malim i srednjim poduzećima u Republici Hrvatskoj te metode analitičkih hijerarhijskih procesa pri odlučivanju o investiranju u rješenja informacijske sigurnosti.
Po provedenom istraživanju korištenjem statistički relevantnog uzorka promatrane populacije poduzeća postavljen je model za ocjenu dostignute razine funkcionalnosti poslovne funkcije informacijske sigurnosti u malim i srednjim poduzećima u Republici Hrvatskoj, procijenjena je dostignuta razina zrelosti (funkcionalnosti) informacijske sigurnosti, te su identificirane varijable koje su ključne u postizanju te zrelosti, kao i u podizanju navedene funkcije na stratešku razinu.
U perspektivnom dijelu disertacije, u fokus interesa je stavljen prijedlog koraka uvođenja modela upravljanja informacijskom sigurnošću u malim i srednjim poduzećima korištenjem ARIS BPM metodologije modeliranja poslovnih procesa. Identificirane su i pojašnjene glavna i podržavajuća vertikala tog procesa, te u okviru obje vertikale, glavni i podržavajući makro-procesi poslovne funkcije informacijske sigurnosti u malim i srednjim poduzećima, kao i potencijalni efekti uvođenja opisanog modela.- Information security in SMEs is a neglected business function, both by management, the owners, but also the lawmaker and best practice organizations and vendors of software and hardware solutions used to mitigate information security risks. This problem is omnipresent despite the fact that majority of Croatian, European and world economy consists of SMEs' activities. There are many contributing factors to this issue, and most important of them are lack of funds, knowledge and related best practice. Even existing tools, like quality assurance used by SMEs are not adequately utilized in order to enhance information security. In this dissertation, possibilities of usage of financial analysis and AHP method during decision-making related to information security in SMEs is being evaluated.
A research using statistically significant sample of the total population of SMEs in the Republic of Croatia has been undertaken and a model to evaluate current state of achieved functionality of information security across Croatian SMEs has been established. Main contributing variables to the level of functionality are identified, and so are those variables that are contributing to information security being a strategic business function.
In the final part of the dissertation, steps to introduce a new model of information security in SMEs have been proposed using ARIS BPM business process modelling methodology. Primary and supporting process hierarchy have been identified and explained, including expected potential effects of its introduction.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Značaj usluga u suvremenom gospodarskom okruţenju prepoznat je u brojnim zemljama svjetskih ekonomija. Razvoj uslužnog sektora te ...informacijskih i komunikacijskih tehnologija zahtijeva nove koncepte, pristupe i metode razvoja i upravljanja organizacijom i informacijskim sustavima, što je predmet informacijskih i komunikacijskih znanosti, ali i uslužnih znanosti, kao nove znanstvene discipline. Koristeći se odgovarajućim kombinacijama znanstvenih metoda, namjera ovog rada je bila produbiti razumijevanje multidisciplinarnog koncepta upravljanja odnosima s klijentima s posebnim naglaskom na uslužnu djelatnost nacionalnih gospodarstava. U radu su sistematizirana postojeća znanja o CRM-u, uključujući koncepte, metode, strategije, obrasce i modele te je formiran prijedlog objedinjenog modela CRM-a.Određeni su osnovni procesni i podatkovni elementi i njihovi odnosi u području CRM-a u uslužnoj djelatnosti. Istraženo je područje i metodologija oblikovanja i poboljšanja usluga. Doktorski rad predstavlja sveobuhvatnu analizu upravljanja odnosima s klijentima s posebnim naglaskom na korištenje podataka nastalih u redovnom poslovanju te uključivanje klijenata kao pokretača promjena u procesima oblikovanja usluga. Pod utjecajem učestalih promjena koje prate suvremeno poslovanje, istraživanje u ovom radu usmjereno je na pokretanje promjena koje se odnose na organizaciju i dizajn usluga temeljem poticaja iz sustava upravljanja odnosima s klijentima. Osnovna ideja rada je da se usluge u određenim okolnostima mogu oblikovati i poboljšavati kroz iterativne procese, koji ne zahtijevaju vremenski zahtjevno i skupo prikupljanje zahtjeva klijenata, nego se mogu oslanjati na podatke koji već postoje u informacijskom sustavu poslovnog subjekta.- Importance of the services in the modern economic environment has been recognized in many countries of the world economy. The development of the service sector and information and communication technology requires new concepts, approaches and methods of management and development of organisation and information systems, which is the subject of information and communication sciences, as well as service science as a new scientific discipline. Using the appropriate combinations of scientific method, the intent of this study was to deepen the understanding of the multidisciplinary concept of customer relationship management, with special emphasis on the service sector of the economic environment.The paper systematized existing knowledge of CRM, including concepts, methods, strategies, forms and models and the proposal has been formed unified model of CRM.Basic process and data elements and their relationships in the field of CRM in serviceoperations are determined. Furthermore, the area and the methodology of designing and improving services was explored. Doctoral dissertation presents a comprehensive analysis of customer relationship management, with special emphasis on the use of data generated in the ordinary course of business and involving clients as a initiator of changes in design services. Under the influence of the frequent changes that accompany doing modern business especially, research in this paper focuses on changing things that relate to the organization and design services based on incentives from the system of customer relationship management. The basic idea of the paper is that the services in certain circumstances can shape and improvedthrough an iterative process that does not require time-consuming and expensive collection of customer requirements, but can rely on the data that already exist in the information system of the company.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
