The popularity of online reviews is causing a huge impact on consumers’ purchase intentions for goods and services. However, and hidden by the anonymity of the Internet, fraudsters can try to ...manipulate other consumers by posting fake reviews. Maintaining trust in online reviews require the development of automatic tools using machine learning approaches because of the huge volume of online opinions generated every day. This paper is focused on the hospitality sector and follows a content analysis approach based on a set of unique attributes and the sentiment orientation of reviews. The main contributions of the paper are i) a set of polarity-oriented unique attributes able to distinguish positive and negative deceptive and non-deceptive reviews and ii) the main topics associated to positive and negative deceptive and non-deceptive reviews. Findings reveal that positive and negative unique attributes lead to non-biased classifiers and that experience based reviews tend to be non-deceptive.
•Review centric approach focused on the attributes of deceptive/non-deceptive reviews in the hospitality sector.•Polarity-oriented unique attributes able to distinguish positive and negative deceptive and non-deceptive reviews.•Main topics associated to positive and negative deceptive and non-deceptive reviews.•Deceptive reviews emphasize hotel ubication as well as physical and tangible inconveniences.•Non-deceptive positive reviews are more focused on feelings and experiences and highlight city characteristics.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NLZOH, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UILJ, UL, UM, UPCLJ, UPUK, ZAGLJ, ZRSKP
Online reviews have become increasingly important in tourist destinations and they affect the way in which they are perceived by potential consumers. They represent an overabundant source of ...information in the form of open answers, where customers freely express their experience regarding the tourist destination. Previous studies have made use of the shared experiences of visitors to obtain the main attributes of a tourist destination. This article goes one step further and proposes the identification of those attributes that are uniquely associated with a tourist destination when compared with some other destinations, using a combination of analysis of variance (ANOVA) and Tukey’s honestly significant difference. Findings reveal that the unique attributes are the best predictors of tourist destinations when compared with other destinations. Additionally, they represent a competitive advantage that could be reinforced by planners or agencies while minimizing the effect of the unique attributes of competitors.
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Predicting tourist attraction engagement has gained much attention in the literature. However, the unique elements of tourist attractions that distinguish them from their competitors remain unclear. ...To fill this gap, this paper identifies the competitive advantages of tourist attractions using novel online review datasets and the sentiment analysis method, taking 18 tourist attractions in the Yangtze River Delta as examples. After identifying high-frequency words in positive tourist attraction reviews and categorizing the attractions into two types, this paper shows that the unique attributes of primary tourist attractions are associated with renown, authenticity, and unique and local landscape, and that intermediate tourist attractions are characterized by renown, authenticity, and unique cultural and historical connotation. Overall, the unique attributes of tourist attractions that make them desirable relate to renown, authenticity, local culture and scarcity. Unique selling point theory is used to explain these four typical characteristics of tourist attractions. This study contributes to theory on identifying unique characteristics by employing standardized and complex procedures. It also enhances understanding of the unique attributes of tourist attractions from a management perspective. The results illustrate how destination managers can develop the competitive advantage of tourist attractions.
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BFBNIB, NUK, PILJ, SAZU, UL, UM, UPUK
In today’s highly competitive tourism market, tourists are not only interested in new, unique tourism products and services, but also in unique tourism experiences, as experiences represent an ...important competitive advantage for a destination. Therefore, the aim of this paper is to explore the attributes of a destination’s identity that are defined as unique, by analysing unique experiences in three main coastal destinations in Slovenian Istria and defining communication strategies to promote the uniqueness of their tourism experiences. The results of a qualitative research confirm that the uniqueness of tourism experiences results from the attributes of the destination’s identity. These attributes primarily relate to nature and natural resources, cultural heritage, and culinary experiences. The unique tourism experiences are conveyed through speciality, innovation, authenticity and various positive emotions such as hedonism, excitement, curiosity, surprise, happiness, and pleasure to ensure memorable value-added experiences and encourage tourists to visit year-round. The study contributes to the knowledge of unique tourism experiences. Finally, theoretical implications, limitations, and recommendations for future research are provided. Keywords: uniqueness, destination, unique attributes, tourism experience
One of the main challenges of open innovation communities is how to create value from shared content either by selecting those ideas that are worthy of pursuit and implementation or by identifying ...the users' preferences and needs. These tasks can be done manually when there is an overseeable amount of content or by using computational tools when there are massive amounts of data. However, previous studies on text mining have not dealt with the identification of unique attributes, which can be defined as those contributions that are inextricably linked with a specific tag or category within open innovation websites. The uniqueness of these ideas means that they can only be obtained through a selection of one choice among several alternatives. To obtain such unique ideas and thus to also obtain innovations, this paper proposes a novel methodology called co-occurrence differential analysis. The proposed methodology combines traditional co-occurrence analysis with additional statistical processing to obtain the unique attributes and topics associated with different alternatives. The identification of unique content provides valuable information that can reveal the strengths and weaknesses of several options in a comparative fashion.
•Definition of uniqueness of attributes when the number of classes is known a priori.•Application of co-occurrence differential analysis to the identification of unique attributes•Methodology for obtaining unique innovations within open innovation communities•Application to three different operating systems in SmartThings Community
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NLZOH, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UILJ, UL, UM, UPCLJ, UPUK, ZAGLJ, ZRSKP
The paper reviews the literature on the unique attributes of non-profit organizations (NPOs) as compared to business and/or public organizations. It shows that this literature is not dealing in ...detail with the unique organizational attributes of NPOs and proposes ways to do that. It identifies four organizational sub-systems where unique attributes can find their expression: (1) service delivery; (2) governance; (3) participants/workforce; (4) resourcing. It then links this literature to the literature on the Third/non-profit Sector and its unique societal roles. The paper suggests that in order for Third Sector organizations to fulfill their unique societal role of contribution to civil society, the structure of their sub-systems and their management patterns should provide opportunities for participatory practices.
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GEOZS, IJS, IMTLJ, KILJ, KISLJ, NUK, OILJ, PNG, SAZU, SBCE, SBJE, UL, UM, UPCLJ, UPUK
Most research into product attribute preferences suggests that innovation through enhanced attributes is superior to innovation through unique attributes, yet the marketplace success of new products ...with unique attributes challenges these assessments. To determine whether the type of attribute matters, this study examines how two underlying factors explain product attribute preference. First, a schema congruity theoretical framework proposes that perceived differences and confidence both mediate attribute type effects. Second, the authors test whether product attribute preferences result from the specific forms of enhanced or unique attributes. Consumer evaluations of 13 line extensions demonstrate that perceived differences and confidence strongly mediate the effects of the type of attribute on product preferences. The effects of the specific attribute form on preferences are comparable to those of enhanced and unique attributes. This effect similarly is mediated by perceived difference and confidence. This study thus provides several contributions for schema congruity theory, including a demonstration of two inverted U-shaped relationships involving perceived difference. For managers, uncovering the influence of consumers’ perceptions of differences and confidence can help them market new products that feature either type or various forms of attributes.
An anomopod branchiopod crustacean that displays many structural similarities to the extant genera Scapholeberis and Megafenestra (family Daphniidae), fortuitously preserved in amber of Early ...Cretaceous age, is described. Although most of its appendages have been lost, preservation of several structures is vastly better than in most 'orthodox' fossils of these delicate animals. The well-preserved carapace suggests that, like extant representatives of these genera, but in no other daphniid, the animal exploited the surface film, beneath which it suspended itself by means of the straight ventral margins of its functionally bivalved carapace, each of which was armed with a row of close-set setae. Unlike the postabdomen of all the many extant anomopods, which is unsegmented, that of the fossil species, which was well preserved, was segmented; its distal half, or rather more, being clearly divided into four segments. Its topographically ventral margin was armed with pairs of very long spines (relatively longer than in any extant species), and the paired, hook-like terminal spines, clearly homologous with the claws of living species, were modified in a way that has no exact parallel in extant forms. The distal segment shows signs of annulations and may have had slight independent mobility. It is suggested that the long ventral spines of the postabdomen facilitated levering the animal forward over soft substrata. Its minute size reflects the fact that it is a first instar. Moreover, it was possibly squeezed out of the brood pouch prematurely when its parent became trapped in resin. The difficulty of assigning a place to the fossil in the phylogeny of the anomopods, all of which, including fossil forms of greater antiquity, have an unsegmented postabdomen, is briefly noted. The possibility that this attribute represents a very ancient atavism is tentatively suggested.
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BFBNIB, DOBA, GIS, IJS, IZUM, KILJ, KISLJ, NUK, PILJ, PNG, SAZU, SIK, UILJ, UKNU, UL, UM, UPUK
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