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Uporaba pogovornega robota za podporo intranetu : primer Elektro LjubljanaHudobivnik, Živa ; Savinek, Maja ; Trkman, MarinaVeliki jezikovni modeli so omogočajo razvoj pogovornih robotov, ki da lahko s pomočjo kontekstualnega spomina nudijo podporo v dialogu, podobnemu tistemu med ljudmi. Le malo raziskav pa obravnava ... uporabo pogovornega robota za podporo intraneta podjetja. Naš članek predstavi potek načrtovanja pogovornega robota v podjetju Elektro Ljubljana. Prototip Belko smo ustvarili na modelu GPT-3.5 Turbo. S pomočjo fokusnih skupin smo pripravili njeno primarno bazo znanja. Skupina zaposlenih je Belko testirala in ugotavljala, ali lahko nudi oporo intranetu podjetja. Na podlagi ugotovitev smo pripravili seznam uporabniških zahtev za nadaljnji razvoj pogovornega robota Belke. Študija primera je lahko v pomoč podjetjem, ki se odločajo za uporabo pogovornega robota kot intraneta podjetja, saj nudi unikaten vpogled v njegovo načrtovanje.Source: Uporabna informatika. - ISSN 1318-1882 (Letn. 31, št. 4, 2023, str. 179-191)Type of material - article, component partPublish date - 2023Language - slovenianCOBISS.SI-ID - 189023747
Author
Hudobivnik, Živa |
Savinek, Maja |
Trkman, Marina
Topics
pogovorni robot |
ChatGPT |
intranet |
fokusne skupine |
chatbot |
focus groups
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Hudobivnik, Živa | |
Savinek, Maja | |
Trkman, Marina | 30919 |
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and: SICRIS
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