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  • Interdependence of internal and external integration on the case of travel agencies [Elektronski vir]
    Topolšek, Darja ; Cvahte Ojsteršek, Tina
    Internal and external integration in managing supply chains are important factors for achieving success of individual companies and wider, for success of all companies cooperating in a supply chain. ... The interdependence of internal and external integration can be defined with an interactive mode, which points to a positive influence on company performance. The higher the level of internal integration is, the higher the influence of external integration is on company success, in particular from the logistics point of view. In the frame of awareness of importance of both levels of integration, we will research the connection between and the influence of internal integration on external integration on the case of travel agencies. The level of internal integration in this research is generally dealt with on the level of an individual agency, while the level of external integration is composed of the integration of travel agencies with tour operators and other travel agencies, transport services (air, rail, bus and water), accommodation providers and insurance companies. The results of research, performed with statistical analysis of questionnaires and structural equation modelling, point to a positive correlation and positive influences of internal integration with external integration.
    Source: Economic and Social Development [Elektronski vir] : book of proceedings (str. 568-576)
    Type of material - conference contribution
    Publish date - 2015
    Language - english
    COBISS.SI-ID - 512666941

    Link(s):

    http://www.esd-conference.com/Book%20of%20Proceedings_Istanbul_2015_Final.pdf

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