Leadership for quality service; Videoposnetek

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Leadership for quality service [Videoposnetek]

Peter Quarry interviews Douglas Lipp about how leaders can employ strategies for achieving and maintaining excellent customer service.

Type of material - video DVD

Publication and manufacture - Studio City (CA) : Ash Quarry Productions ; Aldershot (UK) : Gower, cop. 2005

Language - english

ISBN - 978-0-347-60315-7

COBISS.SI-ID - 8844316

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Library	Call number – location, accession no. ...	Copy status
Faculty of Economics and Business, Maribor	dvd 65.012.4 LEADERSHIP Quality	available - outside loan, loan period: 30 days

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Quarry, Peter, psiholog
Lipp, G. Douglas, gospodarski svetovalec

Source: Personal bibliographies and: SICRIS

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