Customer relationship management : a strategic imperative in the world of e-business

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Customer relationship management : a strategic imperative in the world of e-business

Type of material - proceedings

Publication and manufacture - Toronto : J. Wiley & Sons Canada ; New York [etc.] : J. Wiley, cop. 2000

Language - english

ISBN - 0-471-64409-9; 0-470-83106-5

COBISS.SI-ID - 172254

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Brown, Stanley A. | PricewaterhouseCoopers | CRM Consulting | Paris

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Dislocirana enota UP FTŠ - Turistica	available - outside loan, loan period: 21 days

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Knjižnica FTŠ 005 CUSTOMER IN: 05000003866	available - outside loan, loan period: 21 days

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