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  • Managing Customer Experience and Relationships, 3rd Edition
    Peppers, Don; Rogers, Martha; Kotler, Philip
    Type of material - e-book
    Publication and manufacture - John Wiley & Sons, Incorporated, 2016
    Language - english
    ISBN - 1-119-23625-8; 1-119-23982-6; 1-119-23983-4; 1-119-23981-8