Customer retention : an integrated process for keeping your best customers

University of Primorska University Library - all departments (UPUK)

Customer retention : an integrated process for keeping your best customers

Lowenstein, Michael W.

Type of material - handbook ; adult, serious

Publication and manufacture - Milkwaukee, Wis. : ASQ Quality Press, cop. 1995

Language - english

ISBN - 0-87389-257-7

COBISS.SI-ID - 60382

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Dislocirana enota UP FTŠ - Turistica	available - outside loan, loan period: 21 days

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Knjižnica FTŠ 005 LOWENSTEIN, M. W. Customer IN: 05000001655	available - outside loan, loan period: 21 days

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