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Kim, Myung Ja; Hall, C. Michael
International journal of information management, 06/2019, Volume: 46Journal Article
•Hedonic motivation has not previously been used to assess VR subjective well-being.•This study uses the hedonic adoption model to examine consumer use of VR tourism.•The effect of enjoyment on flow state is highly related to subjective well-being.•Flow state and subjective well-being significantly influence continued use of VR.•Visitor/non-visitor moderates the relationship between usefulness and flow state. Virtual reality (VR) tourism provides consumers with the opportunity to experience a destination in VR and can play a significant role in encouraging visitation and engaging in particular travel activities and behaviors. Hedonic motivation adoption frameworks with flow state and subjective well-being have been shown to have significant roles in continued use of information technology. However, research on a theoretically integrated hedonic motivation system adoption model (HMSAM) specifically with enjoyment, flow state, subjective well-being, and continued use has not previously been conducted with respect to VR tourism. To address this gap, this study develops and investigates a conceptually comprehensive model on the effect of consumers’ hedonic behaviors on continued use, with the moderating role of visitor or non-visitor at the destination portrayed in VR tourism. Results identified the highly significant effect of consumers’ perceived enjoyment on flow state and of flow state on subjective well-being. Continued use was greatly influenced by flow state and subjective well-being. Importantly for destinations association between usefulness and flow state had a significant moderating effect depending on whether a visitor or non-visitor. The findings offer new knowledge to researchers and industry in the VR tourism fields.
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