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Vetrakova, Milota
Tourism and hospitality management, 07/1996, Volume: 2, Issue: 1Paper
Analiza poslovanja, koja je osnova procesa evaluacije, nije birokratsko sredstvo, već dio djelotvornog rukovođenja. Zbog raznolikosti radnih zadataka, velike fluktuacije službenika, mnoštva subjektivnih faktora i ovisnosti radnih aktivnosti o zahtjevima gostiju analiza poslovanja u hotelijerstvu je vrlo potrebna.
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