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  • Leverage e-services adoption with sinthesis of existing knowledge
    Polančič, Gregor ; Šumak, Boštjan ; Heričko, Marjan
    A lot of research has already been performed in the field of e-service quality and acceptance. However, there is still a gap between available e-services and percentage of regular intemet users on ... one side and amount of used e-services on the other side. The purpose of our article is to highlight some problems of existing research activities in e-service domain and to present some solutions, which could leverage existing research activities to increase e-service adoption. The practical outcome of this article is a proposal for an ontology based knowledge system, which could reduce the gap between e-service researchers and e-service practitioners.
    Vir: e-Society 2009 : proceedings of the IADIS International Conference e-Society 2009, Barcelona, Spain, February 25-28, 2009 (Str. 408-414)
    Vrsta gradiva - prispevek na konferenci
    Leto - 2009
    Jezik - angleški
    COBISS.SI-ID - 13089814

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