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  • Dejavniki kakovosti bančnih spletnih storitev
    Bobek, Samo, 1958- ; Šišovska, Irena ; Sternad Zabukovšek, Simona
    The use of the Internet and with it related- electronic banking is an important business approach through which banks can meet the expectations of their customers. Through this article we present the ... most important factors that influence the acceptance of online banking by existing and potential customers. These described factors certainly influence and help in creating banking portals. Specifically, we also highlight the characteristics of quality designed bank web portals, which offer many benefits and have positive impact on the satisfaction and loyalty of e-customers.
    Vir: Bančni vestnik : revija za denarništvo in bančništvo. - ISSN 0005-4631 (Letn. 63, št. 10, okt. 2014, str. 39-43)
    Vrsta gradiva - članek, sestavni del
    Leto - 2014
    Jezik - slovenski
    COBISS.SI-ID - 11822364

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