PurposeIn an ever-complexifying business context, organizations need to continuously adapt, adjust and change their routines in order to remain competitive. Drawing upon a qualitative study focusing ...on three Southeastern European countries (Greece, Bulgaria and Serbia), this paper explores the role played by managerial feedback on routine change within small and medium enterprises (SMEs).Design/methodology/approachThe authors draw from an in-depth qualitative study of six manufacturing SMEs located in three Southeastern European countries: Greece, Bulgaria and Serbia. The process of data collection, which spanned over a period of fifteen months, was centred around both interviews and observations.FindingsThe authors argue that feedback is a powerful and constructive managerial practice that sets to initiate changes in routines through three different means: (1) making sense of the changes required (by channelling information), (2) rationalizing the decision for changing the unproductive routines and (3) reviewing the process of change through the legitimization of situational routines. In addition to this, the authors found that managers perceive that routines need to change for four main reasons: inability to meet targets (e.g. performance); too cumbersome to deal with complex environments; inflexibility and failing to provide control; obsolete in terms of providing a sense of confidence.Practical implicationsThis research provides evidence that feedback is an important managerial means of changing routines in informal, less bureaucratic and less formalized workplaces such as SMEs. Managers might embrace deformalized approaches to feedback when dealing with routines in SMEs. Working within a very sensitive structure where the majority of changes on routines need to be operationalized through their hands, managers and practitioners should deploy feedback in order to highlight the importance of routines as sources of guiding actions, activities and operations occurring in SMEs that create better internal challenges and processes.Originality/valueThe authors’ research suggests that routines are subject of change in dynamic and turbulent situations. Perceiving routines as antithetical to change fails to capture the distinctive features of change such as its fluidity, open-endedness, and inseparability. Likewise, the authors claim that routines are socially constructed organizational phenomena that can be modulated in different ways in SMEs.
The term ‘platform capitalism’ captures a dynamic set of new work modalities that are mediated by platforms and have been brought about through advances in Information and Communication Technologies, ...adjustments in consumption modes and preferences, and changes in how work is conceived. Beyond work‐related changes, the ascent of platform capitalism reflects wider societal and political as well as economic changes. While research on platform capitalism and its manifold manifestations abounds, there is a lack of consensus in the literature regarding its key features and characteristics. Seeking to provide conceptual clarity and to contribute to efforts of theorization, we here analyse four main facets of platform capitalism, namely, crowdsourcing, sharing economy, gig economy and platform economy. We review key definitions of each term and provide an overview of their distinctive features. This allows us to identify both similarities and differences in the framing of these four terms. We also delve into the ideologies underlying these four terms, thus providing a critique of the neophilia characterizing the discourse framing platform capitalism.
In the introductory paper of this special issue on new ways of working (NWW) the editors first reflect on the meaning of the ‘new’, finding inspiration in Hannes Meyer's essay “The New World” (1926). ...The ‘new’ is always relative, of course, closely associated with technological innovation, in our case digitalization, and integrates spatiotemporal, technological and socio-cultural dimensions of life and organizing. This SI seeks to offer a reflection on and contribution to deeper understanding of ongoing flexibilization, virtualization and mediation of work practices. The authors go on to contextualize and discuss the contributions of the papers included in this special issue, focussing on significant technological, spatiotemporal, organizational and individual developments associated with new ways of working. Finally, they reflect on the possible relevance of the recent Covid-19 pandemic for the future of work, arguing that this pandemic accelerated NWW in many ways and – given the many paradoxical NWW dynamics and developments – that there could very well be unexpected and adverse consequences, including a turn away from formal ways of working.
The aim of the article is to explore how an apprenticeship through signs can inform ethnographic inquiries. Upon engaging with signs, one can develop new empirical sensibilities that could allow for ...the appreciation of the flows, forces and intensities encountered during such research processes. In particular, it enables us to attend to those aspects of research that we may struggle to capture or illuminate. We suggest naming such endeavour nomadography in order to emphasize the move away from anthropocentric accounts and to reflect the iterative, polymorphic and experiential nature of this approach. We also draw on a brief extract from some fieldwork in Fiji that focused on the ‘discovery’ of a new plant species. In particular, we wish to explore how a nomadographic approach provides a way of rejuvenating our thinking conceptually, empirically and methodologically by rethinking these three interconnecting and overlapping aspects of the research process.
This paper focuses on the figure of the flâneur and sets out to explore how the practice of flânerie might offer social researchers a different way of engaging with digital worlds. It is articulated ...around two main interests: the relationship of the flâneur to digital worlds and the theoretical and methodological implications of envisioning the practice of flânerie as a way of engaging with digital worlds. This paper contends that flânerie could inform and creatively enrich our practices as social researchers in two ways: enabling us to approach differently the exploration of digital worlds and leading us to investigate phenomena that might have remained concealed through more conventional methodologies. Flânerie, we argue, offers the possibility of a more open and explorative approach to digital research. Our paper outlines implications of positioning flânerie as a methodological practice and reflects on potential of flânerie in the exploration of digital worlds.
Celotno besedilo
Dostopno za:
BFBNIB, DOBA, IZUM, KILJ, NUK, PILJ, PNG, SAZU, UILJ, UKNU, UL, UM, UPUK
Digital nomadism, a mobile lifestyle that encompasses a wide array of professional endeavours, ranging from corporate remote workers to digital entrepreneurs, has benefitted from a steadily growing ...appeal. Despite this, there is a dearth of research exploring the premises and development of digital nomadism. This paper is concerned with the image of digital nomadism, its underlying structure and practices, and its relation to the current world of work. In order to explore these aspects and problematise digital nomadism, the paper traces the development of digital nomadism and takes inspiration from the Deleuzo‐Guattarian image of the nomad. Adopting a qualitative approach to content analysis, this paper argues that digital nomadism is becoming increasingly institutionalised and professionalised, and, as such, is distant from the emancipatory dimension underlying its discourse and many of its cultural representations. Overall, digital nomadism appears as an extension of capitalist logics, rather than an alternative to them.
Mapping themes in the study of new work practices Aroles, Jeremy; Mitev, Nathalie; Vaujany, François‐Xavier
IDEAS Working Paper Series from RePEc,
November 2019, Letnik:
34, Številka:
3
Journal Article, Paper
Recenzirano
Odprti dostop
Both shaping and shaped by technological, economic and social facets, the world of work has witnessed a wide array of changes. This review article sets out to provide a synthesis of some of the main ...directions and insights of existing research connected to the new world of work. In particular, we approached the topic of new work practices through four key dimensions: (1) Conceptual and methodological dimensions in the study of new work practices; (2) Spatial and temporal manifestations of new work practices in the collaborative economy; (3) Individuals, organizations and new work configurations; (4) Power and control. The review article critically discusses the future of work and argues that the ‘new’ world of work simply repeats asymmetrical power relations and inequalities that characterise work activities, with the potential of exacerbating even further disparities, inequalities and precarity.
An ever-increasing range of work activities occur in open spaces that require collective discipline, with silence emerging as a key feature of such workplace configurations. Drawing from an ...ethnographic examination of a makerspace in Paris, we explore the ways in which silence is incorporated into new work practices in the context of their actualization, embodiment and apprenticeship. Through its engagement with the conceptual work of Merleau-Ponty, this paper does not posit silence as the opposite of sounds or as a passive achievement. Silence is inscribed in a learning process and requires numerous efforts to be maintained (e.g. body postures to avoid staring into the eyes of someone entering into an open space, wearing headphones, etc.). It is also the envelope of numerous noisy acts that take place in the phenomenological body and in the embodied practices of workers. We argue that 'silencing' is an event ordering and giving directions to what 'happens' in collective work activities and central to the process of embodied learning in collaborative spaces.
The originality of this paper lies in the ways in which it explores how the depiction of organised crime within Andrey Kurkov's novel Death and the Penguin can inform our understanding of ...organisational modularity. This non-orthodox approach might open up new avenues of thought in the study of organisational modularity while further illustrating how novelistic worlds can inform accounts of organisational realities. Two main research questions underlie the paper. How can Andrey Kurkov's novel further our understanding of the complexity of organisational worlds and realities by focusing our attention on different landscapes of organising? How does Kurkov's novel help us grasp the concept of modularity by drawing attention to new forms of modular organisation? Drawing from our reading of Kurkov's novel, we primarily explore organisational modularity through Kurkov's depiction of organised crime and consider the themes of alienation and isolation in the context of modular organising.
Celotno besedilo
Dostopno za:
BFBNIB, DOBA, IZUM, KILJ, NUK, PILJ, PNG, SAZU, UILJ, UKNU, UL, UM, UPUK
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