Background: Agile methodology is known for delivering effective projects with added value within a shorter timeframe, especially in Business Intelligence (BI) system which is a valuable tool for ...informed decision-making. However, identifying impactful elements for successful BI implementation is complex due to the wide range of Agile attributes.
Objective: This research aims to systematically review and analyze the integration of BI within Agile methodology, providing valuable guidance for future projects implementation, enhancing the understanding of effective application, and identifying influential factors.
Methods: Based on the Kitchenham method, 19 papers were analyzed from 288 papers, sourced from databases like Scopus, ACM, IEEE, and others published in 2016-2022. Meanwhile the extracted key factors impacting agile BI implementation were validated by qualified expert.
Results: Agile was discovered to provide numerous benefits to BI projects by promoting flexibility, collaboration, and rapid iteration for enhanced adaptability, while effectively addressing challenges including those related to technology, management, and skills gaps. In addition, Agile methods, including tasks such as calculating cycle time, measuring defect backlogs, mapping code ownership, and engaging end users, offered practical solutions. The advantages included adaptability, success, value enhancement, cost reduction, shortened timelines, and improved precision. The research additionally considered other critical Agile elements such as BI tools, Agile Practices, Manifesto, and Methods, thereby enhancing insights for successful implementation.
Conclusion: In conclusion, the research outlined Agile BI implementation into seven key factor groups, validated by qualified expert, providing guidance for BI integration and practices, and establishing a fundamental baseline for future applications.
Keywords: Agile Methodology, Business Intelligence (BI), Expert Judgement, Kitchenham, Systematic Literature Review (SLR)
Due to the ever-changing needs of IT in today's businesses, agile software development has become popular due to its adaptive capabilities. Startups are among those who continuously strive to meet ...changing needs. Despite the potential benefits of the Agile methodology, teamwork quality remains a challenge. Furthermore, the global recession has made it increasingly important for startups to have effective teamwork, given the high level of uncertainty that leads to challenges in surviving, especially with cost-cutting and downsizing efforts. Therefore, this study aims to evaluate teamwork quality in Indonesian startups using the Agile Teamwork Quality (aTWQ) approach. TWQ is a comprehensive set of criteria designed to assess teamwork quality in agile environments. The primary objective of this study is to identify the factors that most strongly increase the quality of teamwork of Indonesian startups. To achieve this objective, data will be collected from Indonesian companies using an online survey based on the aTWQ framework. The challenges were identified most on the dimensions of cohesion, balance of contribution, and effort. The findings of this study are consistent with previous research, which may hopefully help start-ups in Indonesia improve their teamwork quality and achieve greater success in their respective industries.
Evaluation is an essential aspect of service improvement. Within the Ministry of Finance, there is an organization responsible for providing IT services to various units and employees. One of the ...services offered by this organization is cloud computing, which supports the development of information systems. However, there are several challenges related to service fulfillment. For instance, the time required to fulfill a service is relatively long, taking two days, in contrast to public cloud providers, which can deliver their services in minutes. Additionally, there is a potential for human errors in the manual process carried out by the Request Fulfillment Team (RFT) during service delivery. This study aims to explore the design and implementation of automated container service fulfillment, transforming them into self-service products. The author employs the Finite-State Automata (FSA) model to test the input and output of the automation system using seven states and inputs. The results indicate that the container service cycle, when compiled and tested with FSA using predetermined inputs, can generate containers according to user-selected specifications. As a result, the implementation of an automated and self-service model is proposed to reduce delivery time and mitigate potential errors in the container-as-a-service (CaaS) offering.
Lembaga Pengawas XYZ adalah salah satu instansi pemerintah Indonesia yang sedang melakukan transformasi digital. Salah satu upaya transformasi digital adalah dengan mengembangkan aplikasi ABC. ...Aplikasi ABC merupakan aplikasi surat menyurat dan disposisi surat. Aplikasi ini merupakan aplikasi mobile government (mGovernment) yang dibangun agar pegawai Lembaga Pengawas XYZ dapat menerima tugas dan informasi melalui surat dimana saja dan kapan saja melalui perangkat smartphone. Hal ini dilakukan untuk mendukung pegawai Lembaga Pengawas XYZ yang memiliki mobilitas tinggi dalam menjalankan tugasnya sebagai auditor. Namun, proyek pengembangan aplikasi ini gagal. Ditandai dengan penyelesaian proyek yang tidak sesuai jadwal, aplikasi yang tidak sesuai harapan, dan hanya sedikit pegawai yang menggunakan aplikasi ini. Belum adanya analisis CSF dalam proyek pengembangan aplikasi mGovernment merupakan salah satu penyebab kegagalan yang diidentifikasi pada penelitian ini. Sehingga tujuan dari penelitian ini adalah untuk mencari CSF pada proyek TI agar dapat menghindari kegagalan kedepannya. Hal ini didukung dengan belum adanya penelitian mengenai CSF pada proyek TI khususnya di mGovernment sehingga dapat memberikan kontribusi dan kebaruan untuk akademisi maupun praktisi. Penelitian ini menggunakan delapan CSF dengan lima kriteria keberhasilan. CSF kemudian diurutkan untuk menemukan prioritasnya menggunakan Analytic Hierarchy Process (AHP). Data dalam penelitian ini diperoleh dari tim pengembangan aplikasi dan pakar proyek TI. Pengambilan data menggunakan kuesioner dan wawancara. Hasil penelitian ini menunjukkan bahwa perencanaan merupakan faktor yang paling diprioritaskan, disusul oleh kompetensi sumber daya manusia. Sedangkan peringkat terakhir adalah manajemen pengetahuan.Abstract XYZ Supervisory Institution is one of the Indonesian government agencies that is carrying out digital transformation. One of the digital transformation efforts is developing ABC application. ABC application is a correspondence and letter disposition application. This application is a mobile government (mGovernment) application that was built so that employees of XYZ Supervisory Institution can receive assignments and information by mail anywhere and anytime via a smartphone device. This is done to support employees of the XYZ Supervisory Institution who have high mobility in carrying out their duties as auditors. However, this application development project failed. Characterized by the completion of projects that are not on schedule, applications that do not meet expectations, and only a few employees use this application. The absence of CSF analysis in mGovernment application development projects is one of the causes of failure identified in this study. Therefore, the purpose of this research is to look for CSF in IT projects in order to avoid future failures. This is supported by the absence of research on CSF in IT projects, especially in mGovernment so that it can provide contribution and novelty for academics and practitioners. This study used eight CSF with five success criteria. The CSF are then sorted to find its priority using the Analytic Hierarchy Process (AHP). The data in this study were obtained from application development team and IT project experts. Collecting data using questionnaires and interviews. The results of this study indicate that planning is the most prioritized factor, followed by human resource competence. While the last rank is knowledge management.
The current weakness of various dimensions of service quality measurement scales that have been adopted in measuring the level of student service satisfaction at HE is often an obstacle to ...understanding weaknesses in the quality of HE service. This study aims to investigate the level of student service satisfaction based on the HEISQUAL synthesis combined with the ACSI, IPA, and PGCV methods as a holistic approach to determine priorities for continuous improvement. The integration of these three methods is very appropriate to answer the needs of HE in improving the quality of its services. The data in this study were obtained by distributing questionnaires to respondents with a sample size of 320 students using a convenience sampling technique (non-probability sampling). The results of this study indicate that HE service satisfaction is in the satisfied criteria, where 6 sub-dimensions are in quadrant A, 5 sub-dimensions are in quadrant B, 1 sub-dimension is in quadrant C, and 4 sub-dimensions are in quadrant D. From this analysis, the priority order of improvement are 1) ET, 2) LWE, 3) LF, 4) ECA, 5) C&M, 6) BTS. Through the HEISQUAL – ACSI – IPA – PGCV synthesis, HE can understand and determine well-accelerated strategic and practical policies.
Agile and remote work are two topics that are currently popular in the business world, especially in the information technology industry. Both have been implemented in several companies, but Covid-19 ...has made it more widely used. Even though remote work offers many conveniences such as saving transport time and flexibility of place, it contrasts with Agile which requires intense collaboration and communication. Some of the obstacles found in previous research were that the team had fewer opportunities for communication, a lot of time was spent on meetings, so it was easy to get distracted when working remotely. This study uses a Systematic Literature Review to answer what are the obstacles and strategies in adopting agile in remote work systems. This research found that, there are five majors factors that effected while implement remote agile; coordination, response to change, leadership, facilitating condition, and policies & guidelines.
Information in organizations needs to be managed to gain a competitive advantage in competitions. E-commerce, one of the most prominent industries in Indonesia, has dynamic market conditions that ...frequently change requirements and recent layoffs, which can harm the companies if not correctly managed. Knowledge and information usually stored in a knowledge management system (KMS) are essential to negate this, and Agile software development methodologies can manage frequent requirement changes. However, a study about KMS's success in Agile teams, primarily e-commerce, needs to be conducted to know if KMS can help companies sustain their business in Indonesia. This research analyses the KMS success in Indonesia's e-commerce companies that use Agile as their software development methodologies. This study used a quantitative approach with 31 respondents who worked or previously worked in an e-commerce company in Indonesia, using Agile as software development methodologies and experienced using KMS daily. Data was processed and analyzed using the Partial Least Square-Structural Equation Modeling (PLS-SEM) and SmartPLS tools. The results of this study indicate that KMS net benefits in Agile teams in E-commerce in Indonesia are influenced by the user's intentions to use and user satisfaction when using the KMS.
The adoption of Test-Driven Development (TDD) in Agile software development prompts extensive discussion. Advocates highlight its benefits, while skeptics question empirical evidence. This study ...investigates TDD in Agile settings, examining its merits and challenges. Conducting a systematic literature review, it synthesizes insights from scholarly and industry sources. Results indicate TDD aids development, aligns with Agile practices, and enhances product delivery. Yet, challenges include procedural complexity and skill requirements. Proficiency in Agile practices like refactoring and unit testing is essential. TDD's impact on productivity is moderate and can be counterproductive. This research contributes new perspectives on TDD and Agile development, benefiting academia and informing practitioners for informed decision-making.
