Recent reviews demonstrate the usefulness of the business model concept as a level of analysis in management, whereas less attention has been devoted to the analysis of the paths of past research to ...guide its future development. We used bibliometric methods, specifically bibliographic coupling and algorithmic historigraphy, to trace the development of the business model literature from its origins in e-business to its current state. In addition to reviewing the literature as a whole, our study investigated the time-dependent co-evolution of research sub-streams. We examined the relative influence of publications and canonical papers (algorithmic historiography) within and between three separate time spans (bibliographic coupling). We found that business model foundations draw from three major business sub-disciplines—strategy, entrepreneurship, and innovation—whilst new frontiers (e.g., Industry 4.0, sustainability, and networks) offer an opportunity to increase the inter-connectedness of business model research. Finally, we discuss contemporary topics and future avenues for business model research.
•Analytics capabilities improve agility by increasing information quality and innovative capability.•A strong link between business analytics and information quality and between information quality ...and firm agility.•The impact of analytics capabilities on innovation capability is stronger than that on information quality.•The positive effect of agility on performance is stronger in a turbulent environment.•The study used two respondents (both CEO and CIO) from each organization.
Many companies invest considerable resources in developing Business Analytics (BA) capabilities to improve their performance. BA can affect performance in many different ways. This paper analyses how BA capabilities affect firms’ agility through information quality and innovative capability. Furthermore, it studies the moderating role of environmental turbulence, both technological and in the market. The proposed model was tested using statistical data from 154 firms with two respondents (CEO and CIO) from each firm. The data were analysed using Partial Least Squares (PLS)/Structured Equation Modelling (SEM). Our results indicate that BA capabilities strongly impact a firm’s agility through an increase in information quality and innovative capability. We also discuss that both market and technological turbulence moderate the influence of firms' agility on firms' performance.
Highlights • the roles of Perceived Security and Doctor’s Opinion have not been previously analyzed in the context of HTS acceptance. Our study reveals the important role of both predictors;. • the ...level at which HTS are perceived as easy to use and manage is the leading acceptance predictor in older users HTS acceptance. Together with Perceived Usefulness and Perceived Security, these three factors represent the key influence on older people’s HTS acceptance behavior;. • the simplicity and intuitiveness of graphical user interfaces and perceived security will probably be the key factors determining the success of the initial adoption of HTS. • the paper offers important methodological guidelines for measuring perceptions on a conceptual level of future services that currently do not exist;. • a rigorous statistical analysis of data from a survey of 400 participants aged 50 years and above from both rural and urban environments is presented. • the level at which HTS are perceived as easy to use and manage is the leading acceptance predictor in older users HTS acceptance. Together with Perceived Usefulness and Perceived Security, these three factors represent the key influence on older people’s HTS acceptance behavior;. • the simplicity and intuitiveness of graphical user interfaces and perceived security will probably be the key factors determining the success of the initial adoption of HTS.
The paper investigates the relationship between analytical capabilities in the plan, source, make and deliver area of the supply chain and its performance using information system support and ...business process orientation as moderators. Structural equation modeling employs a sample of 310 companies from different industries from the USA, Europe, Canada, Brazil and China. The findings suggest the existence of a statistically significant relationship between analytical capabilities and performance. The moderation effect of information systems support is considerably stronger than the effect of business process orientation. The results provide a better understanding of the areas where the impact of business analytics may be the strongest.
Purpose
– With the globalisation of supply chains the importance of supply chain risk management (SCRM) has grown considerably. Still, although both researchers and practitioners fully agree on its ...importance, most companies pay very limited attention to SCRM. The purpose of this paper is to use expectation confirmation theory to investigate the reasons for that.
Design/methodology/approach
– The authors use a combination of six mini case studies and a survey of 89 companies to show how a different attitude towards SCRM can lead to greater value from SCRM efforts.
Findings
– In line with the expectation confirmation theory the authors stipulate that the primary reason is in companies’ attitudes towards SCRM. Their main expectation is risk avoidance and not value generation. In such a case, even “successful” SCRM programmes merely confirm such an expectation (e.g. no risk materialised or with a limited impact) and the company continues to avoid risk while limiting the resources for SCRM. It is only when the expected benefit of SCRM is not solely risk avoidance but mainly value generation that increased attention can be expected over time.
Research limitations/implications
– The paper is exploratory in nature. Some of the stipulations in the theoretical part were not fully investigated in the quantitative part. The survey had a relatively small sample and a low-response rate. The constructs used in the survey did not use previously validated questionnaires.
Practical implications
– Companies should focus on changing expectations of their managers and employees regarding SCRM and emphasise the value potentially generated by SCRM.
Originality/value
– Use of expectation confirmation theory to investigate the reasons for limited attention to SCRM, to improve the understanding of attitude towards SCRM and to open many important areas for further research.
Although business process management (‘BPM’) is a popular concept, it has not yet been properly theoretically grounded. This leads to problems in identifying both generic and case-specific critical ...success factors of BPM programs. The paper proposes an underlying theoretical framework with the utilization of three theories: contingency, dynamic capabilities and task–technology fit. The main premise is that primarily the fit between the business environment and business processes is needed. Then both continuous improvement and the proper fit between business process tasks and information systems must exist. The underlying theory is used to identify critical success factors on a case study from the banking sector.
Supply risk or the likelihood of supply disruptions is emerging as a key challenge to supply chain management. The ability to identify which supplier has greater potential of a disruption is a ...critical first step in managing the frequency and impact of these disruptions that often significantly impact on the supply chain. This paper presents preliminary research concepts regarding a new approach to the identification and prediction of supply risk. This approach to the assessment and classification of suppliers is based on supplier's attributes, performances and supply chain characteristics, while it is also modified by factors in the supplier's specific environment. The challenges posed to supply chains due to a turbulent environment (both from within the industry and external influences) are examined. A new method for the assessment and classification of suppliers based on their characteristics, performances and the environment of the industry in which they operate is presented. The findings are explained within the contingency theory.
Purpose
Business process management (BPM) has attracted much focus throughout the years, yet there have been calls questioning the future of BPM. The purpose of this paper is to explore the current ...state of the field through a dynamic literature review and identify the main challenges for its future development.
Design/methodology/approach
A dynamic co-citation network analysis identifies the “evolution” of knowledge of BPM and the most influential works. The results present the developed BPM subthemes in the form of clusters.
Findings
The focus within the field has shifted from facilitating wide-ranging business performance improvements to creating introverted optimizations within a particular BPM subgroup. The BPM field has thus experienced strong fragmentation throughout the years and has accrued into self-fueling subareas of BPM research such as business process modeling and workflow management. Those subareas often neglect related disciplines in other management, process modeling and organizational improvement fields.
Research limitations/implications
The study is limited by the initial keyword choice of the authors. The subsequent co-citation analysis ameliorates the subjectivity since it produces a data set and contributions based on references.
Originality/value
A new combination of historical development and the state-of-the-art of the BPM field, by employing a co-citation and cluster analysis. This dynamic literature review presents the current state of the theoretical core and attempts to identify the crossroads that BPM has reached. The study can be replicated in the future to track the changes in the field.
Despite major changes in the environment, the business models of business schools have not experienced much change. Methods of teaching and research remain similar to 30 years ago. This paper ...focusses on the underlying reason for the inertia by investigating the implicit value proposition of business schools. It first reviews past literature on the value of business schools and then attempts to explain additional, often neglected, value propositions of teaching and research. The paper argues that studying at business schools is also a relatively cheap way of keeping young adults intellectually stimulated, busy, and relatively happy. The additional value proposition of research is that it serves as a basis for ranking and demonstrates the peacock's tail effect while serving as a signal of commitment and a sense of purpose for professors. Only a profound understanding of the implicit parts of the value proposition can help guide the transformation of existing business schools or help develop their alternatives in such a way that achieves sustainable improvements for students, academics, and society as a whole.
•Investigates the reasons for slow changes by showing the implicit value proposition of business schools.•Provides a comprehensive review of past literature on the value propositions of research and teaching.•Debates on both hard and soft skills acquired, and mindset changes during business education.•Additional value proposition of research is a basis for rankings, a signal of commitment and a sense of purpose.•Contributes to the debate on how to change business education to enable it to become a real change agent for a better world.
Purpose
The quality of information sharing is of the utmost importance for supply chains (SCs). The purpose of this paper is to improve understanding of the human attitude: willingness to share, its ...antecedents and its role in improving information sharing quality.
Design/methodology/approach
Based on information sharing theory, a theoretical model and research hypotheses are developed. Data from 387 respondents were collected to test the hypotheses and model fit using structural equation modelling and mediation analysis. The impact of social-psychological factors and information technology (IT) infrastructure capability on willingness to share information and, consequently, its effect on information sharing quality were analysed using IBM SPSS Statistics, PROCESS and AMOS.
Findings
The statistical analysis showed a good model fit. Trust is the most important antecedent for willingness to share, while the impacts of commitment and reciprocity are also significant. Interestingly, power is not a significant antecedent of willingness. Life satisfaction is a significant precursor to willingness to share information, whereas surprisingly overall job satisfaction does not play a significant role.
Research limitations/implications
Cross-sectional data were used and the scope was limited to SCs.
Practical implications
Managers should be aware that trust, commitment and reciprocity with their SC partners influence the willingness to share information with varying effects. Access to proper IT capabilities increases willingness as does the life satisfaction. SC individuals who are happy with life are more willing. Interestingly, high power might get the sharer to share information albeit unwillingly.
Originality/value
The model provides a social-psychological understanding of the antecedents of human willingness to share information, which is crucial to sharing quality information. Overall, the social-psychological and IT factors model based on information sharing theory is statistically valid for the SC context.
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