For decades, libraries have used mission statements as a tool to inform patrons about their services and mission. Some library units use the same tool to communicate their services to the other units ...within the library and to external stakeholders. A survey sent out to the AUTOCAT and OCLC-CAT listservs collected information from librarians and staff about their technical services related mission statements. Copies of the mission statements were requested as part of the survey. The information gathered from this exploratory study provides an initial, broad view of how library technical services use mission statements, which could spark further research.
Your library already contains organizational knowledge--both in your employees and in your institution; this book will lead you towards guiding, fostering, and organizing that knowledge for improved ...organizational fitness.
Being a frontline advocate requires vision, a deep understanding of the workings of the library, and a plan of relationship building and communication. Any advocacy effort will be unsuccessful ...without data and statistics. Data that speaks to your point is difficult to refute, and being prepared with easily accessible data lends greater authority to you and your message.
This book provides expertise for internal communication in the working environment of the library, from ways of communicating in meetings to teamwork for management communication and employee ...performance reviews. The eight chapters provide step-by-step instructions using relevant examples together with solutions for many diverse communication situations that arise in library work.
Die Reihe Praxiswissen bietet Praktikern in Bibliotheken, Archiven und verwandten Informationseinrichtungen umfassende Antworten auf Fragen und Probleme, die sich aus der täglichen Arbeit ergeben. ...Aktuelle Beispiele und Lösungsansätze werden in klar strukturierten Kapiteln von ausgewiesenen Fachleuten vorgestellt. Die enthaltenen Arbeitsmittel wie Checklisten, konkrete Textvorschläge, z. B. für Briefe oder Webseiten, Fragebögen usw. machen die Bände zu unentbehrlichen Arbeitsmitteln für Praktiker.
By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.
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