Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact of the crisis at ...hand, while critics and bureaucratic competitors try to seize the moment to blame incumbent rulers and their policies. In this extreme environment, policy makers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In this uniquely comprehensive analysis, the authors examine how leaders deal with the strategic challenges they face, the political risks and opportunities they encounter, the errors they make, the pitfalls they need to avoid, and the paths away from crisis they may pursue. This book is grounded in over a decade of collaborative, cross-national case study research, and offers an invaluable multidisciplinary perspective. This is an original and important contribution from experts in public policy and international security.
What makes a well-functioning governmental crisis management system, and how can this be studied using an organization theory–based approach? A core argument is that such a system needs both ...governance capacity and governance legitimacy. Organizational arrangements as well as the legitimacy of government authorities will affect crisis management performance. A central argument is that both structural features and cultural context matter, as does the nature of the crisis. Is it a transboundary crisis? How unique is it, and how much uncertainty is associated with it? The arguments are substantiated with empirical examples and supported by a literature synthesis, focusing on public administration research. A main conclusion is that there is no optimal formula for harmonizing competing interests and tensions or for overcoming uncertainty and ambiguous government structures. Flexibility and adaptation are key assets, which are constrained by the political, administrative, and situational context. Furthermore, a future research agenda is indicated.
Crises are no strangers on campuses-whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, ...strengthen the institution, and comfort the community-or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events - together with 22 presidents, seasoned leaders in higher education, and media experts - provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.The contributors emphasize the crucial importance of ethical behavior, the need for clear protocols for how all employees should handle problematic issues, and the need for mechanisms that allow employees and students to report problems without fear of retribution. Creating an atmosphere of transparency, accountability, and ethical behavior isn't something a leader does when a scandal strikes to protect a reputation; it's what leaders must do to reinforce their good name every
: In order to analyze the relative success of countries in combating COVID-19, it is imperative to establish a set of criteria for measuring success in this domain. Subsequently, a consensus must be ...reached on the specific aspects and indicators that define success. Therefore this disease swiftly escalated into a global pandemic, impacting all facets of society and leaving a lasting historical imprint. This study presents a framework for assessing the performance of various countries in their battle against the COVID-19 crisis across four dimensions: healthcare system, crisis management, societal response, and historical perspective. By comparing indicators within each dimension for individual countries separately, we can assess and compare their respective crisis management capabilities while evaluating overall success. However, it is essential to acknowledge that a dichotomy often exists between health-focused solutions and those about economics and politics. Therefore, instead of pursuing an absolute solution or outcome, striving for an optimal balance point is essential. While cross-sectional assessments are necessary during the COVID-19 crisis evaluation process, comprehensive evaluations of the aforementioned dimensions can ultimately determine success levels and identify countries with superior performance.
This book investigates the role of religion in the context of the COVID-19 pandemic in Southern Africa.Building on a diverse range of methodologies and disciplinary approaches, the book reflects on ...how religion, politics and health have interfaced in Southern African contexts, when faced with the sudden public health emergency caused by the pandemic. Religious actors have played a key role on the frontline throughout the pandemic, sometimes posing roadblocks to public health messaging, but more often deploying their resources to help provide effective and timely responses. Drawing on case studies from African indigenous knowledge systems, Islam, Rastafari and various forms of Christianity, this book provides important reflections on the role of religion in crisis response. This book will be of interest to researchers across the fields of African Studies, Health, Politics and Religious Studies.
A method of supporting of urgent anti-crisis solution in managing of complex organizational and technical systems of responsible purpose, for example, in managing of projects / programs / portfolios, ...is proposed. Since anti-crisis decisions have to be made in the shortest possible time, and the parameters of both managed processes and the crises that they encounter differ in marginal multifactoriality and stochasticity until complete uncertainty, it is proposed to use approaches based on organizationalorganizational-based optimization. However, when making anti-crisis decisions, sometimes you have to neglect the accuracy and adequacy of the models used to identify the direction and parameters of actions that can save the process as a whole. The method is to temporarily replace organizational models that are inaccessible to the person involved in anti-crisis planning (by presence, time complexity, inaccuracy, stochasticity, etc.) with virtual physical (eg thermophysical) solutions to the problem of optimization of anti-crisis actions at this level and return to organizational models. Examples of organizational -hydraulic, organizational-electrical, and organizational-mechanical analogies are discussed, as well as the use of such analogies in process optimization and model simplification. For organizational-thermophysical analogy, experimental confirmation of the hypothesis and the proposed model was performed. A positive example of the use of the proposed method in the practice of project management is given. An approach to the designation of the relevant variables is proposed, which allows to distinguish them from the conventional notation of physical quantities. Keywords: anti-crisis management, physical analogy, virtual models, experimental validation, practical implementation
This article reviews 142 papers published between 1960 and 2018 on tourism risk, crisis and disaster management. The article (1) takes a thematic approach to synthesise past research focus and ...identifies gaps, (2) examines research methodologies employed, and (3) suggests future research and methodological approaches to help progress the field. The article also launches the Annals of Tourism Research Curated Collection on tourism risk, crisis and disaster management, which contains past and hot off the press work on the topic and will continue to grow as new articles on the topic appear in Annals.
•Synthesises 142 journal papers on tourism risk, crisis and disaster management•Identifies research focus and methodologies employed•Identifies research gaps and suggests future research topics and methodological approaches•Launches the Annals Virtual Special Issue on Tourism Risk, Crisis and Disaster Management
<p><b> A collection of case studies from nonwestern countries that offers an analysis of the significant role culture plays in crisis communication </b> <p><i> Culture ...and Crisis Communication</i> presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news outlets, health organizations, technical experts, politicians, and local communities communicate in crisis situations. Taking a wider view than a single country's perspective, the text contains a cross-cultural and cross-country approach. In addition, the case studies offer valuable lessons that organizations that wish to operate or are operating in those cultures can adopt in preparing and managing crises. <p> The book highlights recent crisis events such as Syria's civil war, missing Malaysia Airline Flight MH370, and Japan's Fukushima Daiichi nuclear power plant disaster. Each of the case studies examines how culture impacts communication and responses to crises. <p> Authoritative, insightful, and instructive, this important resource: <ul> <li>Analyzes how nonwestern cultures respond to crises</li> <li>Covers the role of culture in crisis communication in recent news events</li> <li>Includes contributions from 18 international authors who provide insight on nonwestern cultures and crisis communication</li> </ul> <br> <p> Written for communication professionals, academics, and students, <i>Culture and Crisis Communication</i> presents an insightful introduction to the topic of culture and crisis communication and then delves into illustrative case studies that explore intracultural and transboundary crisis communication.
PDF
