This article reviews the literature on entrepreneurship and crises, capturing where we have been and where we are now, and begins to discuss where we might go next. It centres around how we have come ...to understand the relationship between entrepreneurship and crises through the application of certain crisis definitions, concepts, typologies, the crisis event sequence, methodologies and empirical settings. It also examines how crises affect entrepreneurship and how entrepreneurship affects crises. The article then introduces in some detail the five manuscripts selected for the special issue and the contributions they make towards developing our understanding of the relationship between entrepreneurship and crises. It notes the advances, gaps and opportunities that emerge from the literature review and special issue papers, and concludes with a way forward for developing further our understanding in this area.
Recent crises have demonstrated that modern organisations require strong foresight capabilities, such as scenario planning, to provide decision makers with a means of managing unpredictable ...situations and avoiding catastrophic consequences. Despite the success of scenario planning in some large corporations, there has been a distinct lack of empirical research activity surrounding scenario planning, especially in the context of crisis management. This paper takes a methodologically rigorous approach by reporting on an empirical project that sought to understand the role of creativity and decision-making as drivers for scenario planning quality during a series of crisis exercises. The project applied a pre- and post-experimental design that used a training intervention to elicit a change in aspects of scenario planning quality during a series of simulated crises. A significant change was elicited and the role creativity and decision-making play in that change has been articulated. This paper seeks to contribute to the existing empirical futures studies research and stimulate other futures scholars to consider additional methods to enhance the scientific rigour of empirical research in this field and explore the drivers and measures of scenario planning quality.
•Develops a coding tool for assessing scenario planning quality.•Applies a rigorous scientific methodology in the context of scenario planning.•Bridges the concepts of scenario planning, creativity, and decision-making.•Reports on scenario planning in the context of crisis management.
This research examines the influence of consumer online brand community engagement (OBCE) at a time of product-harm crisis on consumers’ cognitive responses and behavioral reactions toward the ...affected brand’s super-recovery effort. Data were collected from members of Samsung’s online brand community in China during the brand’s Galaxy Note 7 battery crisis. The results show that OBCE has a direct as well as indirect effect on repurchase intention through the mediation of consumer forgiveness. In contrast, brand super-recovery effort has a weak direct effect on repurchase intention, and its effect is mainly indirect through consumer forgiveness. The findings suggest that higher levels of consumer brand engagement and forgiveness can offset the negative consequences of brand scandals, highlighting the importance of fostering customer engagement in the brand’s online communities. The findings have important implications for both theory and practice.
Forecasting tourism recovery amid COVID-19 Zhang, Hanyuan; Song, Haiyan; Wen, Long ...
Annals of tourism research,
March 2021, 2021-Mar, 2021-03-00, 20210301, Letnik:
87
Journal Article
Recenzirano
Odprti dostop
The profound impact of the coronavirus disease 2019 (COVID-19) pandemic on global tourism activity has rendered forecasts of tourism demand obsolete. Accordingly, scholars have begun to seek the best ...methods to predict the recovery of tourism from the devastating effects of COVID-19. In this study, econometric and judgmental methods were combined to forecast the possible paths to tourism recovery in Hong Kong. The autoregressive distributed lag-error correction model was used to generate baseline forecasts, and Delphi adjustments based on different recovery scenarios were performed to reflect different levels of severity in terms of the pandemic's influence. These forecasts were also used to evaluate the economic effects of the COVID-19 pandemic on the tourism industry in Hong Kong.
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•A mixed approach is proposed to forecast tourism demand in light of COVID-19.•Quantitative methods are integrated with qualitative, judgmental adjustments.•The ARDL-ECM is used to produce baseline forecasts of tourist arrivals to Hong Kong.•A scenario-based Delphi approach is used to adjust the forecasts in view of crises.•Forecasting recovery potential and tourism income losses benefits crisis management.
•A comprehensive review of the impact of COVID-19 on China’s hotel industry.•A COVID-19 management framework which addresses the anti-pandemic phases, principles, and strategies.•And four ...Post-COVID-19 strategies including multi-business and multi-channels, product design and investment preference, digital and intelligent transformation, and market reshuffle.
This exploratory study reviews the overall impacts of coronavirus disease 2019 (COVID-19) pandemic on China’s hotel industry. A COVID-19 management framework is proposed to address the anti-pandemic phases, principles, and strategies. This study also suggests that COVID-19 will significantly and permanently affect four major aspects of China’s hotel industry—multi-business and multi-channels, product design and investment preference, digital and intelligent transformation, and market reshuffle.
Organizational research has long been interested in crises and crisis management. Whether focused on crisis antecedents, outcomes, or managing a crisis, research has revealed a number of important ...findings. However, research in this space remains fragmented, making it difficult for scholars to understand the literature’s core conclusions, recognize unsolved problems, and navigate paths forward. To address these issues, we propose an integrative framework of crises and crisis management that draws from research in strategy, organizational theory, and organizational behavior as well as from research in public relations and corporate communication. We identify two primary perspectives in the literature, one focused on the internal dynamics of a crisis and one focused on managing external stakeholders. We review core concepts from each perspective and highlight the commonalities that exist between them. Finally, we use our integrative framework to propose future research directions for scholars interested in crises and crisis management.
Since the end of the Cold War, China has experienced several notable interstate crises: the 1999 'embassy bombing' incident, the 2001 EP-3 mid-air collision with a United States aircraft, and the ...Diaoyu/Senkaku dispute with Japan. China's response to each incident, however, has varied considerably. Drawing from a wealth of primary sources and interviews, this book offers a systematic analysis of China's crisis behavior in order to identify the factors which determine when Chinese leaders decide to escalate or scale down their response to crises. Inspired by prospect theory - a Nobel Prize-winning behavioural psychology theory - Kai He proposes a 'political survival prospect' model as a means to understand the disparities in China's behavior. He argues that China's response depends on a combination of three factors that shape leaders' views on the prospects for their 'political survival status', including the severity of the crisis, leaders' domestic authority, and international pressure.
Background & objectives: The main motivator of hospitals is manpower. The expansion and complexity of educational medical centers and the appearance of new diseases such as Covid-19 have increased ...the need for effective management. During the Covid-19 crisis, in which hospitals are at the forefront, special measures should be taken for better management in critical situations. The current study has been conducted with the aim of identifying the main factors affecting management in crisis and its control. Methods: The study method was the "Mix Method" performed in two stages. The first stage was exploratory; in this stage 19 university experts as a research sample were selected by simple random sampling. The second stage was a quantitative, confirmative, and survey study. 202 patients were selected randomly as a research sample from both educational-medical centers involved in Covid-19 of Ardabil city. Data were collected by using a questionnaire. Descriptive analysis of data was performed using SPSS software for heuristic factor analysis, and LISREL software was also used for confirmatory factor analysis and finding correlations between factors. Results: In this study, 17 factors were identified and confirmed, affecting the crisis management in 5 dimensions, including; safety training, crisis control, trust in human resources, sense of vulnerability, the physical and mental health, transparency, justice, participation in decision-making, trust in the manager, honesty, the expectation of needs, efficiency, reward, elimination of stresses, fulfillment of manager's promises, controlling of crisis, inter-sectorial solidity. There was a significant correlation between factors with latent variables. Conclusion: From the perspective of management, being prepared and training the committed forces are very important in controlling the crisis. Manpower plays the main role in the Covid-19 crisis and treating patients, so paying attention to them by considering the factors and dimensions of leadership, social, motivation, organization, and quickness has high importance.
Organizational Culture and COVID‐19 Spicer, André
Journal of management studies,
December 2020, 2020-12-00, 20201201, Letnik:
57, Številka:
8
Journal Article
Messy Europe Loftsdóttir, Kristín; Smith, Andrea L; Hipfl, Brigitte
2018., 2018, 2018-02-15, Letnik:
32
eBook
Using the economic crisis as a starting point, Messy Europe offers a critical new look at the issues of race, gender, and national understandings of self and other in contemporary Europe. It ...highlights and challenges historical associations of Europe with whiteness and modern civilization, and asks how these associations are re-envisioned, re-inscribed, or contested in an era characterized by crises of different kinds. This important collection provides a nuanced exploration of how racialized identities in various European regions are played out in the crisis context, and asks what work “crisis talk” does, considering how it motivates public feelings and shapes bodies, boundaries and communities.