Despite the abundance of literature related to nonprofit overhead, the following questions remain unclear: (a) How high is too high for individual donors when considering an organization’s overhead? ...(b) Is there a difference between nonprofit subsectors in individual donors’ aversion to nonprofit overhead? Moreover, (c) Does trust play a role in individual donors’ overhead aversion? This study used a survey experiment and randomly assigned participants to one of four overhead ratio conditions (5%, 20%, 35%, and 50%). We find that individuals’ donations to human service nonprofits substantially decrease when the overhead reaches 35%. In contrast, their donations to health care nonprofits do not decrease until the ratio reaches 50%. In addition, we find that donors lose trust in nonprofits when overhead costs are higher, leading to decreased donations. The findings contribute to the theoretical understanding of donors’ giving behavior, offering practical implications for promoting sustainable giving.
Volunteers are integral to civic and social life, and leadership is integral to keeping volunteers satisfied and committed. However, volunteer leadership research is hindered by the dispersion of ...leadership theories and the absence of a specialized leader behavior assessment tool. To address this, we developed and validated a four-dimensional scale for evaluating the behaviors of leaders of volunteers. Using confirmatory factor analyses, we confirmed a four-factor, hierarchical model in an Australian emergency volunteer sample. Concurrent validity was confirmed in relation to satisfaction with leadership, overall satisfaction with volunteering experience, and affective organizational commitment. Further details of quantitative studies for scale evaluation are provided. This study provides researchers and practitioners with a valid and reliable instrument to assess different aspects of effective leader behaviors within the volunteering context. Implications, limitations, and future research directions are discussed.
This study investigates how policy advocacy strategies employed by nonprofit organizations (NPOs) affect the willingness of policymakers to act upon policy inputs. In a 2 × 2 full-factorial research ...experiment, we presented 706 Flemish municipal policymakers with four realistic scenarios describing an advocacy campaign of a local welfare nonprofit. In the scenarios, we apply two modes of advocacy tactics (direct or indirect) and two modes of NPO representation (professional staff members or self-advocates). The findings indicate a high likeliness to act on NPO policy inputs throughout the policy process, albeit with a small drop during the formulation stage. Small but significant increases in likeliness to act are noted when policymakers are confronted with either direct advocacy tactics or professional advocates.
PURPOSE OF THE STUDY: Public-private partnerships (PPPs) contractual agreements between a private sector organisation and a government entity to jointly provide infrastructures and services are ...critical to address urban infrastructure and services gaps. Embedding Information Communication Technologies(ICT) into PPPs urban projects-smart cities is also considered critical. These partnerships are risk-inherent, requiring a risk management framework that can serve as a tool to guarantee successful smart city project delivery. What constitutes successful PPP smart city projects remains contentious since previous studies have not adequately identified the indicators for measuring and managing their success. Therefore, this study rides on the extension of previous studies and seeks to enhance key success indicators of a risk management framework for managing and measuring successful PPP smart city projects DESIGN/METHODOLOGY/APPROACH: A literature review was conducted to extend the guiding criteria of success indicators provided in previous studies to arrive at the enhanced key success indicators of a risk management framework. Smart city dimensions and criteria were deduced from literature and embedded in the framework. The enhanced key success indicators were also embedded in the framework and tested empirically through a quantitative approach. A descriptive analysis was performed to determine their application in managing and measuring contemporary PPP smart city projects FINDINGS: The responses to the survey confirmed the Enhanced Key Success Indicators of a Risk Management Framework for PPP Smart City Projects RECOMMENDATIONS/VALUE: To manage and measure successful PPP smart city projects, stakeholders should pay attention to project budget/cost, project schedule, intelligent communication technologies(digitalisation of the city), and risk management MANAGERIAL IMPLICATIONS: These Enhanced Key Success Indicators and their guiding criteria could contribute to addressing the gaps between current and premium practices of managing risks and measuring successful PPP smart city initiatives to address cities' infrastructures and services challenges JEL CLASSIFICATION: O22; O18; L32; Q55
PURPOSE OF THE STUDY: The rapid and unexpected onset of the COVID-19 pandemic has imposed unparalleled challenges on health sectors globally. Traditional working arrangements changed radically when ...e-work was introduced as a mitigating factor to the spread of the disease. Managing e-staff staff was found challenging as the health public sector navigated the unchartered territory of supporting and managing remote administrative staff. There is limited evidence in previous studies where the impact of a pandemic created exposure to first-time e-management scenarios in the public health sector. The purpose of the study is to explore how e-work influenced staff morale and its influence on remote productivity and to provide insight into feasible working practices post-COVID-19 DESIGN/METHODOLOGY/APPROACH: The authors employed a hypothetico-deductive approach, using both qualitative and quantitative research methods to attain study objectives. Purposive and convenience sampling were used to select interview and survey participants RESULTS/FINDINGS: E-work did not negatively influence staff well-being, although working hours were found to be challenging in terms of balancing home and work life. Communication issues were found to have a considerable influence on management-staff relationships MANAGERIAL IMPLICATIONS: Facilitating improved communication will enable management to build on staff relationships and aid in combatting professional isolation. Revisiting existing working methodology will contribute to learning and enable an improved management understanding of the challenges coal face ranks encounter. Increased understanding of e-staff morale and the integration of work-life balance will be beneficial to making sound management decisions to facilitate a current and feasible post-COVID-19 e-work methodology JEL CLASSIFICATION: I31
PURPOSE OF THE STUDY: The turbulent global higher education sector poses significant marketing, branding and management challenges to institutions. In South Africa, the development of new ...institutions like Sol Plaatje University and the University of Mpumalanga has increased competition in the market, increasing pressure on universities to retain high-performing students in a bid to grow. This study investigates the institutional factors influencing post-graduate students' university loyalty. It examines the relationship between reputation and academic programmes, quality and competencies of academic staff, expenses and grants, facilities and physical environment, career prospects, and sports on university loyalty through the mediating role of attitude DESIGN/METHODOLOGY/APPROACH: Data for this quantitative study were gathered from 150 post-graduate students at the University of the Witwatersrand through a close-ended questionnaire. Data were analysed using Statistical Package for Social Science 27 (SPSS), whereby various reliability and validity tests were conducted. Structural Equation Modelling (SEM) was then used to test the hypotheses FINDINGS: The results obtained indicate a positive and significant relationship between reputation and academic programmes, quality and competencies of academic staff, and career prospects and attitude towards the university. A positive and significant relationship was observed between attitude towards the university and university loyalty RECOMMENDATIONS/VALUE: Universities should focus on enhancing their reputation and offering cutting-edge academic programmes that are considerably different from those offered by competitors. Quality and competencies of academic staff and maintaining academic excellence must be emphasised. This will encourage recruiters to seek graduates from the institution, resulting in greater career prospects for students MANAGERIAL IMPLICATIONS: By concentrating on the university's reputation and academic programmes, quality and competencies of academic staff, and providing qualifications that lead to good job prospects, positive student attitudes towards the university and, by extension, loyalty will be ensured. This will ensure that universities retain some of their high-performing students JEL CLASSIFICATION: I23, M31
BACKGROUND: More often than not, organisations are stunned when there is a disjuncture between performance targets and outcomes. Companies seldom appraise the relationship and impact of their ...training practices on workforce performance. Consequently, they miss out on the crucial sustainable competitive advantage to be derived from these deliberate intervention procedures PURPOSE OF THE STUDY: The main aim of this paper was to investigate the impact of training and development (T) practices on employee performance at Inyatsi Construction DESIGN/METHODOLOGY/APPROACH: A positivist method, i.e., a quantitative research approach, was adopted, and a survey to purposively collect data from a (n=129) stratified sampled population was conducted on different branches of Inyatsi Construction in three different countries, with T practices being the independent variable and employee performance the dependant variable. Descriptive statistic tools, SPSS, were applied to the questionnaire's responses to gauge the reliability of all the constructs for Cronbach's Alpha value greater than 0.700, indicating the reliability of the instrument FINDINGS/RESULTS: The main linear regression analysis findings revealed a significant correlation between (i) T practices and employee performance, (ii) organizational intentions and T practices (iii) specific employee development needs and T and finally (iv) between employee key performance areas and T RECOMMENDATIONS/VALUE: The study shared empirical evidence of a significantly positive relationship between training practices and employee performance. Aligning human capital development needs with training practices is a potent ingredient for employee commitment, engagement and sustainable competitive advantage MANAGERIAL IMPLICATIONS: It is hoped that these findings will assist not only management at Inyatsi Construction but organisations, in general, to view and engender investment in human capital as part of their HR strategic goals, specifically efficient talent management towards a sustainable competitive advantage ORIGINAL VALUE/CONTRIBUTIONS: The crafting of a customised T practice, together with empirical evidence of its effect on employee performance, for similar organisations operating in developing economies JEL CLASSIFICATION: M54
PURPOSE OF THE STUDY: Monitoring and Evaluation can play an essential role in addressing issues of nonperformance in local government and assist municipalities in strengthening good governance by ...ensuring effective accountability and responsibility of officials. A growing body of literature recognises M as an effective tool to improve the quality of programmes and project planning. It also serves as an early warning indicator for management. To improve service delivery, municipalities must develop and implement thorough M systems to track and trace the effectiveness of municipal departments, systems and processes in line with municipalities' integrated development plans (IDPs). This study explored the challenges in implementing M systems in local government, specifically referring to the Nkomazi Local Municipality DESIGN/METHODOLOGY/APPROACH: Outline the research protocols/approach followed and methods/tools used to achieve the objective of the study. This study was undertaken to explore the efficacy of the municipality's M systems that are in place to ensure sound financial management. This case study on challenges for implementing M systems for sound financial management in the Nkomazi Local Municipality found that the municipality received unqualified audits with findings and unauthorised expenditures FINDINGS: Specify the results of the study. It was found that the municipality had wasteful expenditures and unauthorised spending due to a lack of oversight. It was discovered that there needed to be more adherence to policy, which contributed to the Auditor-General's unfavourable opinions of the municipality RECOMMENDATIONS/VALUE: Explain the recommendations emanating from the study's findings and/or the value of those findings. The article concludes by recommending remedial actions to address the identified challenges, namely employing and retaining highly skilled workers, especially those with credible experience in finance and monitoring and evaluation expertise from an increasingly diverse and mobile labour market. In addition, the municipality should involve the local community in the planning and execution of projects to ensure their success. Most MANAGERIAL IMPLICATIONS: Describe the implications of the study's findings to the contemporary field of management. Most importantly, the municipality needs to establish an evaluation system that complies with the government-wide Monitoring and Evaluation (GWM) system JEL CLASSIFICATION: H7
PURPOSE OF THE STUDY: It has been established that successful delivery of projects contributes to effective strategy accomplishment, whereas unsuccessful project delivery leads to failure in ...realising strategy. While studies have explored and discovered factors which contribute to successful project execution, and with Top Management Support consistently ranking high amongst the list of such factors, projects still fail. One possible reason for this failure is the poor understanding of what constitutes Top Management Support. This study seeks to fill the gap in understanding the constituents of Top Management Support by proposing Top Management Support Practices within the realm of project execution DESIGN/METHODOLOGY/APPROACH: The study used a qualitative design. Purposeful selective sampling was used to identify research-relevant respondents from the identified organisational structures in the selected cases. Data collection was done through face-to-face, open-ended interviews with ten Project Managers from the selected organisations FINDINGS: The study revealed 30 Top Management Support Practices across 3 managerial role groupings. These 30 practices are considered essential for the successful delivery of projects. Furthermore, the study revealed that out of the 30 Top Management Support Practices, only 12 were frequently applied, whilst 18 were less frequently applied RECOMMENDATIONS/VALUE: The study produces activities based on what managers frequently do. The study recommends that these practices be incorporated into Top Management profiles to guide them in their work towards effective project delivery as well as being used to close identified gaps through personal development plans in the respective identified areas of concern. The practices can also be used as indicators by Project Managers to ensure that they get maximum support from Top Management MANAGERIAL IMPLICATIONS: By employing these Top Management Support Practices, Top Management may achieve more success in the delivery of organisational strategy through project execution JEL CLASSIFICATION: M19
For Haredi Jews, reproduction is entangled with issues of health, bodily governance and identity. This is an analysis of the ways in which Haredi Jews negotiate healthcare services using theoretical ...perspectives in political philosophy. It is the first archival and ethnographic study of Haredi Jews in the UK and sits at the intersection of medical anthropology, social history and Jewish studies. It will allow readers to understand how reproductive care issues affect this growing minority population.
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