Benchmarking hospitals through a web based platform Portela, Maria Conceição A. Silva; Camanho, Ana Santos; Almeida, Diogo Queiroz ...
Benchmarking : an international journal,
04/2016, Letnik:
23, Številka:
3
Journal Article
Recenzirano
Purpose
– In a context of international economic crisis the improvement in the efficiency and productivity of public services is seen as a way to maintain high-quality levels at lower costs. ...Increased productivity can be promoted through benchmarking exercises, where key performance indicators (KPIs), individually or aggregated, are used to compare health units. The purpose of this paper is to describe a benchmarking platform, called Hospital Benchmarking (HOBE), where hospital’s services are used as the unit of analysis.
Design/methodology/approach
– HOBE platform includes a set of managerial indicators through which hospital services’ are compared. The platform also benchmarks services through aggregate service indicators, and provides an aggregate measure of hospital’s performance based on a composite indicator of the service’s performances. These aggregate indicators were obtained through data envelopment analysis (DEA).
Findings
– Some results are presented for Portuguese hospitals for the trial years of 2008 and 2009, for which data is publicly available. Details for the service-level analysis are provided for a sample hospital, as well as details on the aggregate performance resulting from services performances.
Practical implications
– HOBE’s features and outcomes show that the platform can be used to guide management actions and to support the design of health policies by administrative authorities, provided that good quality and timely data are available, and that hospitals are involved in the design of the KPIs.
Originality/value
– The platform is innovative in the sense that it bases its analysis on hospital’s services, which are in general more comparable among hospitals than indicators of hospital overall performance. In addition, it makes use of DEA to aggregate performance indicators, allowing for user choice in the inputs and outputs to be aggregated, and it proposes a novel model to aggregate service’s efficiencies into a single measure of hospital performance.
The paper examines the current trends in designing of systems for convenient and secure remote job submission to various computer resources, including supercomputers, computer clusters, cloud ...resources, data storages and databases, and grid infrastructures by authorized users, as well as remote job monitoring and obtaining the results. Currently, high-perfomance computing and storage resources are capable of solving independently the majority of practical problems in the field of science and technology. Therefore, the focus in the development of a new generation of middleware shifts from the global grid systems to building convenient and efficient web platforms for remote access to individual computing resources. The paper examines the general principles of the construction and briefly describes some of the specific implementations of the web platforms.
El foco de este artículo está puesto en comprender qué es la visualización de información y cómo esta podría resultar un medio de comunicación efectivo para la publicación de datos estadísticos. Para ...tales propósitos se abordan distintos conceptos asociados: datos, información, visualización y diseño de información. Luego se analiza la visualización de información bajo tres ideas: la percepción visual, la belleza y la confiabilidad. Estas serían características que posee la visualización de información y que la constituyen como una herramienta efectiva para el acceso a colecciones de datos. Finalmente, se expone el caso de Mira Santiago como una propuesta de publicación de datos que utiliza la visualización de información para acceder a un público amplio.
In today's world, people have increasingly diverse requirements and interests that span a wide range of products. The pressing global issues now extend beyond hunger to encompass the various needs of ...individuals, including clothing, footwear, bags, and everyday household items. By developing a web-based online system using react.js with a dynamic routing approach, we can provide an easy and efficient way for people to donate their used belongings to charitable organizations and nonprofits. This technology-driven system will simplify the donation process by leveraging the power of the internet. It will expedite the collection and distribution of old items so that they reach the appropriate organizations or individuals in a timely manner. Our primary focus is on implementing a dynamic-routing approach through react.js framework which allows users to seamlessly navigate through different sections of the website. Additionally, this paper delves into incorporating features like user authentication and secure data storage management using Firebase to ensure confidentiality and efficiency when handling sensitive information.
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Sent as a walking advertisement of Canada’s technology sector, I arrived in Argentina to help a women’s rights organization develop a new website. I began using the Drupal content management platform ...to construct the site. Its interface brought me into the rarified world of web programming. My experience provides a way of entry into the Drupal platform – a platform I believe is re-programmable. The paper introduces the concept of re-programmability as a processes by which users and code interact to alter software’s running code, and works out this concept through the case of Drupal and how its modular code can be re-programmed by its users. The paper utilizes the theory of transduction to flip the critique of web2.0 platforms on its head – focusing on the processes of becoming a platform, rather than the platform as a final state. This offers a new line of critique for web2.0 platforms, namely how they enact their re-programming.
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The research described in this article is motivated by the need to provide models and frameworks that would guide online web-stores in their platform provisioning and customer retention. The authors ...propose the e-tailer Platform Functionality Model (ePFM) for modelling the requirements of business-to-consumer (B2C) online stores for Interactive Digital Media (IDM). Encompassing e-tailer strategy formulation and functional requirements of the web-store, a variation of the Empathic Design (ED) methodology was used in the field research for investigating the efficacy of the ePFM. The research suggests that incorporating multiple perspectives - namely transaction, marketing, and revenue functionalities - for an online business is a critical success factor. Secondly, development of an online business platform requires design that is aligned with customers’ expectations of each of the three functionalities. Finally, e-business managers and platform architects may need to pay special attention to strategies that advance value creation in order to retain competitive advantage. From the empirical results, the authors may conclude that while all three types of functionalities are required for market impact, there are also differences between hygiene and competitive factors that eventually differentiate between success and mediocrity.
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