Donošenje ispravnih odluka o marketinškom komuniciranju važanje čimbenik tržišnoga uspjeha. Kako bi pridobili i zadržali potrošače,poduzeća ulažu značajne napore u razumijevanje njihovih potrebai želja te u kreiranje personalizirane ponude i načina komunikacije.Direktna marketinška komunikacija ima obilježja neposrednosti,prilagodljivosti, personaliziranog pristupa, interaktivnosti i mjerljivosti.Pojavom digitalnih kanala dolazi do proširene primjene direktnemarketinške komunikacije koja danas uključuje direktni i digitalnimarketing. Ukratko su izložene odrednice supkulture promatranekroz generacijsku pripadnost na primjeru Y i Z generacije. Provedenoje kvantitativno istraživanje na uzorku od 200 ispitanika radi stjecanjauvida u stavove pripadnika Y i Z generacije prema odabranim alatimadirektne marketinške komunikacije. U radu su prikazani i interpretiranirezultati o sličnostima i razlikama u stavovima ispitanika te su navedenaograničenja istraživanja kao i preporuke za buduća istraživanja. Making the right decisions about marketing communication isan important factor in market success. In order to gain and retainconsumers, companies invest significant efforts in understandingtheir needs and desires and in creating personalized offers andcommunication methods. Direct marketing communication hasthe following characteristics: immediacy, adaptability, personalizedapproach, interactivity and measurability. The development of digitalchannels leads to an expanded application of direct marketingcommunication, which is why today it includes direct and digitalmarketing. Determinants of the subculture are briefly presented, whichare observed through generational affiliation using the example of the Yand Z generations. A quantitative survey was conducted on a sample of200 respondents with the purpose of gaining insight into the attitudesof members of the Y and Z generations towards the selected tools ofdirect marketing communication. The paper presents and interprets theresults of the similarities and differences in the respondents’ attitudes,also, the limitations of the research as well as recommendations forfuture research.