E-viri
Recenzirano
Odprti dostop
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Cordella, Antonio; Tempini, Niccolò
Government information quarterly, July 2015, 2015-07-00, 20150701, Letnik: 32, Številka: 3Journal Article
There is a substantial literature on e-government that discusses information and communication technology (ICT) as an instrument for reducing the role of bureaucracy in government organizations. The purpose of this paper is to offer a critical discussion of this literature and to provide a complementary argument which favors the use of ICT in the public sector to support the operations of bureaucratic organizations. Based on the findings of a case study – of the Venice Municipality in Italy – the paper discusses how ICT can be used to support rather than eliminate bureaucracy. Using the concepts of e-bureaucracy and functional simplification and closure, the paper proposes evidence and support for the argument that bureaucracy should be preserved and enhanced where e-government policies are concerned. Functional simplification and closure are very valuable concepts for explaining why this should be a viable approach. •We discuss how ICT affects the operation of public sector bureaucracies;•We propose a framework (functional simplification and closure) to study ICT impacts on bureaucratic rationalisation;•We discuss the case of the Municipality of Venice in the light of the proposed framework;•We discuss the condition under which ICT has positive impacts on bureaucratic procedures and hence on public sector delivery.
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Leto | Faktor vpliva | Izdaja | Kategorija | Razvrstitev | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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Povezave do osebnih bibliografij avtorjev | Povezave do podatkov o raziskovalcih v sistemu SICRIS |
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Vir: Osebne bibliografije
in: SICRIS
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