-
Customer experience management in banking industry in Kosovo : master's thesisHuruglica, Urata ; Roka, ErikType of material - master's thesis ; adult, seriousPublication and manufacture - Ljubljana : [U. Huruglica : E. Roka], 2020Language - englishCOBISS.SI-ID - 65938435
Author
Huruglica, Urata |
Roka, Erik
Other authors
Lahovnik, Matej |
Kolar, Tomaž, 1968-
Topics
Kosovo |
bančništvo |
kultura podjetja |
odnosi s strankami |
zadovoljstvo |
lojalnost |
raziskave |
analiza |
Kosovo |
banking |
corporate culture |
customer relationship |
satisfaction |
loyalty |
research |
analysis
![loading ... loading ...](themes/default/img/ajax-loading.gif)
Call number – location, accession no. ... |
Copy status | Reservation |
---|---|---|
Skladišče II-3524- 0000008051 IN: 000249062 Skladišče II-3524- 8051 IN: 000249062 |
available - reading room
|
![loading ... loading ...](themes/default/img/ajax-loading.gif)
![loading ... loading ...](themes/default/img/ajax-loading.gif)
![loading ... loading ...](themes/default/img/ajax-loading.gif)
Shelf entry
Permalink
- URL:
Impact factor
Access to the JCR database is permitted only to users from Slovenia. Your current IP address is not on the list of IP addresses with access permission, and authentication with the relevant AAI accout is required.
Year | Impact factor | Edition | Category | Classification | ||||
---|---|---|---|---|---|---|---|---|
JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
Select the library membership card:
DRS, in which the journal is indexed
Database name | Field | Year |
---|
Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
---|---|
Huruglica, Urata | ![]() |
Roka, Erik | ![]() |
Lahovnik, Matej | 18935 |
Kolar, Tomaž, 1968- | 16007 |
Select pickup location:
Material pickup by post
Notification
Subject headings in COBISS General List of Subject Headings
Select pickup location
Pickup location | Material status | Reservation |
---|
Please wait a moment.