National and University Library, Ljubljana (NUK)
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Komunikacijska blaginja [Elektronski vir] : novi standardi za kakovostno komunikacijo v organizacijahIršič, MarkoSplošno znano je, da imajo destruktivni konflikti škodljive posledice na odnose, psihološko in fiziološko zdravje, kakovost delovanja, motivacijo in učinkovitost ter dobro počutje na splošno. Kljub ... zavedanju negativnih posledic konflikta ljudje kot skupnost še vedno nismo razvili ustreznega znanja oziroma kulture o tem, kako uspešno upravljati s konfliktom. Najpogostejši odzivi na konfliktne situacije so predvsem: prekinitev komunikacije ali ignoriranje konflikta ter celo nasilje, kar le še poslabša nastalo stanje. Problematično je tudi splošno dojemanje konflikta na način, da krivdo prenesemo na drugo osebo in jo označimo za noro, egoistično, zmedeno ipd. Posledice konflikta so med drugim: sodni spori, razveze, vojne, nasilje, nekvalitetni medsebojni odnosi, nezadovoljstvo na delovnem mestu, psihološke in psihosomatske bolezni itd. Klub temu pa obstaja mnogo navdihujočih zgodb o uspešnih medsebojnih odnosih v podjetjih, organizacijah in skupinah, ki uspešno rešujejo konflikte in še več - večino časa ohranjajo visoko kakovost komunikacije. In tu ne gre le za naključje ali srečo, gre predvsem za to, da se nekaterih zadev lotevajo drugače.Type of material - e-book ; adult, seriousEdition - 1. elektronska izd.Publication and manufacture - Ljubljana : Zavod Rakmo, 2019Language - slovenianISBN - 978-961-94487-6-2; 978-961-94487-7-9; 978-961-94487-8-6COBISS.SI-ID - 296092928
Link(s):
http://www.rakmo.si/literatura/e-knjige.html
Digitalna knjižnica Slovenije - dLib.siDostop z namenskih računalnikov v prostorih NUK
Author
Iršič, Marko
Topics
Organizacije |
Komuniciranje |
Organizacije |
Konflikti |
Reševanje |
medosebni odnosi |
medosebne komunikacije |
reševanje konfliktov |
mediacija |
elektronske knjige
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| JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP | |
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| Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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| Iršič, Marko |  |
Source: Personal bibliographies
and: SICRIS
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