Zagotavljanje kakovosti storitev v knjižnici Zavoda za gradbeništvo Slovenije : diplomska naloga

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Zagotavljanje kakovosti storitev v knjižnici Zavoda za gradbeništvo Slovenije : diplomska naloga

Razpotnik, Silva

Predstavljen je pojem kakovosti, njegove definicije in značilnosti. Podan je splošni oris specialne knjižnice, specialnega uporabnika in specialnega bibliotekarja. Opisana je ureditev in dejavnost ... knjižnice Zavoda za gradbeništvo (ZAG Ljubljana), ki posreduje znanstvene in tehnične informacije za področje gradbeništva. Za zagotavljanje kakovosti storitev je pomemben potek delovnih procesov in urejena dokumentacija sistema kakovosti: navodila za delo, postopki in poslovnik. Pripravljen je organizacijski načrt in osnutekPoslovnika kakovosti za knjižnico ZAG z upoštevanjem smernic standardov skupine ISO 9000.

Type of material - undergraduate thesis ; adult, serious

Publication and manufacture - Ljubljana : [S. Razpotnik], 1999

Language - slovenian

COBISS.SI-ID - 8599906

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Author
Razpotnik, Silva

Other authors
Urbanija, Jože, 1941-

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Newspaper Reading Room	available - reading room
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Call number – location, accession no. ...	Copy status
b II 505053 Informacijski center za bibliotekarstvo	available - reading room

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Year	Impact factor		Edition		Category		Classification
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Razpotnik, Silva
Urbanija, Jože, 1941-	05271

Source: Personal bibliographies and: SICRIS

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