The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

FSS, J. Goričar Central Social Sciences Library, Ljubljana (ODKLJ)

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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Carlaw, Peggy ; Deming, Vasudha Kathleen

Type of material - book

Publication and manufacture - New York : McGraw-Hill, cop. 1999

Language - english

ISBN - 0-07-077974-0; 978-0-07-077974-7

COBISS.SI-ID - 28792925

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Carlaw, Peggy | Deming, Vasudha Kathleen

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FSS, J. Goričar Central Social Sciences Library, Ljubljana	available - outside loan, loan period: 1 months

Call number – location, accession no. ...	Copy status
II 0000029843 Closed stacks II 29843 Closed stacks	available - outside loan, loan period: 1 months

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Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Carlaw, Peggy
Deming, Vasudha Kathleen

Source: Personal bibliographies and: SICRIS

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