Tourism is increasingly important for wine regions and local economies. The purpose of this research is to use both symmetric (SEM) and asymmetric (fsQCA) methods to explore the role of motivation ...and involvement in tourists' intention to return to a wine region. To test these relations the study uses an online survey to obtain a convenience sample of 292 responses from Rioja and Bordeaux wine tourists. The SEM model shows that participation in wine events and product involvement positively relate to the intention to return. Two sufficient configurations in the fsQCA consistently lead to the intention: high core wine and education, high product involvement, and high participation in wine events combined with escape and socialization or with the destination's attractiveness. These results can help wine managers and operators design differentiated strategies to address the specific needs of wine tourists.
Consumers are increasingly concerned about the negative environmental implications of purchasing goods, which in turn shape their behaviour. Yet, there are indications that consumers do not always ...act on these concerns, causing an attitude-behaviour gap. For consumers to make ecologically responsible purchases, they need relevant product environmental information. Therefore, marketers and firms are increasingly integrating more detailed environmental information in their offerings, including eco-labels with externally validated information. This study integrates consumers' knowledge and trust in eco-labels with their environmental knowledge to determine how these affect pro-environmental consumer behaviour (PECB). The findings suggest environmental and eco-label knowledge is positively associated with attitudes towards the environment, and that positive environmental attitudes and trust in eco-labels affect PECB. This implies that firms, policy-makers and accreditation organisations (i.e. labelling) can educate consumers about eco-labels and the environment to increase PECB. Such strategies will also build consumer knowledge and trust in eco-labels, necessary for facilitating PECB.
The development of mobile Internet technology makes people break away from the time and space restrictions, and enables them to interact with each other who bought the same brand as they do or who ...will buy products or services of a brand through the online virtual brand community. Mi Community is taken as an example in this study. The theories of the virtual brand community, interactivity in the community and consumer behavior are introduced, and a theoretical model that reflects the impact of interactivity in virtual brand communities on consumer behavior is built to illustrate the process of interactivity in communities promoting consumer behavior.
The aim of the study is to determine the impact of smart technologies on the formation of a positive experience of visitors to sustainable smart destinations. The aspects of consumer behavior in the ...context of the "Customer Journey Map" model are considered. A research framework was developed combining three research hypotheses. The proposed model was empirically tested on the basis of quantitative methods. Zaryadye Park in Moscow was chosen as a smart destination for the study. The results obtained demonstrated that smart technologies influence consumer behavior at all three stages of the “Customer Journey”. The strongest influence is manifested in the preliminary and active stages; at the reflexive stage it weakens. This study opens up a new understanding of the impact of smart technologies, its results have theoretical and marketing significance of sustainable smart destinations management systems.
Since the beginning of 2020, the world has been hit by the SARS‐CoV‐2 virus that causes Covid‐19. To hamper its spread, policymakers of many countries have put in place strong countermeasures, ...including lockdowns, that have led to significant changes in people's lifestyles and daily routines. This article aims at assessing the changes caused by Covid‐19 in sustainable consumer behavior under multiple perspectives, contributing to advance knowledge at the intersection between consumer dynamics and sustainable consumer behavior literature. A survey was conducted on 1.535 Italian consumers between December 2020 and February 2021. Respondents were asked to assess the extent to which their consumption behavior—purchase frequency, willingness to pay a premium price, sense of moral duty to purchase, social influence to purchase—related to several categories of sustainable products changed due to the pandemic, as well as the extent to which the pandemic impacted on many other aspects, including their environmental awareness, concern, and habits. Results show that Covid‐19 generated relevant changes. Consumers have increased their purchase frequency and willingness to pay for sustainable products, show growing attention to environmental issues, and behave more sustainably. Further, the extent of change is strongly affected by socio‐demographic variables, such as gender, age, income, and education. For instance, women reported a higher shift towards sustainable consumption and behavior than men. Understanding these changes is important to guide marketers and policymakers to respond promptly and effectively to them and to leverage on them to foster a transition towards a more sustainable society.
How to overcome informational conformity consumer behavior when faced with threats of death is a social problem in response to COVID-19. This research is based on the terror management theory, the ...need to belong theory and the materialism theory. It uses a theoretical model to determine the relationships between threats of death and informational conformity consumer behavior. From 1453 samples collected during outbreak of COVID-19 in China, we used a structural equation model to test multiple research hypotheses. The result shows that threats of death are positively associated with a need to belong, materialism and informational conformity consumer behavior. The need to belong and materialism can play a mediating role between threats of death and information conformity consumption behavior, and perceived social support can play a moderating role between threats of death and information conformity consumption behavior.
Zachowania konsumentów stanowią interesujące zagadnienie zarówno z punktu widzenia naukowego, jak i biznesowego. Wiedza o tym, dlaczego konsumenci zachowują się w określony sposób, podejmując decyzje ...zakupowe, wspiera przedsiębiorstwo w dążeniu do osiągnięcia sukcesu na rynku. Celem artykułu jest identyfikacja i analiza wpływu wybranych czynników na zachowania konsumentów na rynku energii elektrycznej. Istotnym elementem artykułu jest przegląd literatury polskiej oraz zagranicznej dotyczącej zachowań konsumentów oraz omówienie modelu zachowań Howarda-Shetha oraz Nicosii, wraz z odniesieniem do determinant zachowania konsumentów. W artykule omówione zostały również wyniki badania wpływu wybranych czynników na zachowania konsumentów na rynku energii elektrycznej dotyczące nowych produktów oferowanych na rynku energii elektrycznej. Wyniki przeprowadzonego badania wskazują, że największy wpływ na zachowania konsumentów względem nowych produktów energetycznych mogą mieć czynniki o charakterze psychologicznym oraz ekonomicznym.
Consumer behaviour is an interesting issue from a scientific and business point of view. Knowledge concerning why consumers behave in a certain way while making purchasing decisions supports the company’s efforts to achieve success in the market. The article aims to identify factors influencing the behaviour of consumers in the electricity market. It was fulfilled in two ways. Firstly, Polish and foreign literature on consumer behaviour has been reviewed. The author discussed the Howard-Sheth and Nicosii behavioural model and then referred to the factors influencing consumer behaviour. Secondly, the results of the empirical study on the impact of selected factors on consumer behaviour in the electricity market were discussed. The study’s results indicate that psychological and economic factors may impact consumer behaviour toward new energy products the most.
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