Analiza ravnanja odnosov z odjemalci - CRM (customer relationship management) kot oblika modernega trženja, konceptualni model ključnih dejavnikov uspeha CRM in empirična preverba : doktorska disertacija

(UM)

Analiza ravnanja odnosov z odjemalci - CRM (customer relationship management) kot oblika modernega trženja, konceptualni model ključnih dejavnikov uspeha CRM in empirična preverba : doktorska disertacija

Verstovšek, Sintija

Type of material - dissertation ; adult, serious

Publication and manufacture - Ljubljana : [S. Verstovšek], 2009

Language - slovenian

COBISS.SI-ID - 18461926

Link(s):
http://www.cek.ef.uni-lj.si/doktor/verstovsek271.pdf
Repository of the University of Ljubljana – RUL
Digitalna knjižnica Slovenije - dLib.si

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Library	Call number – location, accession no. ...	Copy status
Faculty of Economics and Business, Maribor	Č DD 591	available - reading room
Faculty of Organizational Sciences, Kranj	A 381.001 VERSTOVŠEK S. Analiza	loan not possible
University of Maribor Library	Skladišče II 71493	available - reading room

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Verstovšek, Sintija	91572
Žabkar, Vesna	15495

Source: Personal bibliographies and: SICRIS

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