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Kosten senken mit CRM : Strategien, Methoden und KennzahlenStokburger, Gregor ; Pufahl, MarioType of material - handbookPublication and manufacture - Wiesbaden : Gabler, 2002Language - germanISBN - 3-409-11939-6COBISS.SI-ID - 3578643
Author
Stokburger, Gregor |
Pufahl, Mario
Topics
Cost control |
Costs, industrial |
Customer relations |
Customer services |
Customer care environment |
Stroški |
Zniževanje stroškov |
Potrošniški interesi |
Priročniki |
stroški |
analiza stroškov |
potrošnik |
management |
strategija |
metode |
indikatorji |
kazalniki |
znanje |
podjetje |
know-how |
informacije |
cilj |
človeški potencial |
prodaja |
pospeševanje prodaje |
storitve |
konkurenca |
individualizem |
praksa
Library | Call number – location, accession no. ... | Copy status |
---|---|---|
Faculty of Economics and Business, Maribor | 658.89 STOKBURGER G. Kosten | available - outside loan, loan period: 30 days |
Faculty of Organizational Sciences, Kranj | K 659.4 STOKBURGER G. Kosten | available - outside loan, loan period: 1 months |
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