Faculty of Administration, Ljubljana (VUSLJ)
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Primena standarda ISO 9001:2015 u zavodu za socijalno osiguranje : magistrsko deloPetković, Aleksandar, 1992-Sistem socijalnog osiguranja spada u veoma važnu i posebnu oblast upravljanja svake države. Implementacija sistema socijalnog osiguranja zahteva posebnu pažnju čijom se primenom država mora značajno ... posvetiti. Da bi kvalitet socijalnih usluga bio na visokom nivou, neophodno je uključivanje i primena propisanih standarda iz oblasti socijalnog osiguranja, poput standarda iz grupe ISO 9001. Ovaj rad će kroz teorijski i empirijski prikaz odrediti osnovne smernice spomenutog standarda, kao i njegovu primenu u praksi, a na osnovu analize podataka Republike Srbije i Republike Hrvatske. Rad će takođe prikazati opštu sliku o primenljivosti ovog standarda, kao i nedostatke koji su uočeni u radu dveju država. Na osnovu toga, moguće je istražiti osnovne razloge za primenu standarda, kao i kako se sam sistem razvoja socijalnog osiguranja odvijao pre uvođenja međunarodnih propisa provere kvaliteta menadžmenta socijalnog osiguranja.Type of material - master's thesis ; adult, seriousPublication and manufacture - Beograd : [A. Petković], 2020Language - serbianCOBISS.SI-ID - 33032963
Author
Petković, Aleksandar, 1992-
Other authors
Filipović, Jovan, menedžment
Topics
kvaliteta |
standard |
socialno zavarovanje |
kontrola |
menedžment |
kvalitet |
standard |
socijalno osiguranje |
kontrola |
menadžment |
quality |
standard |
social security |
control |
management
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Knjižnica MB 0000000633 IN: 220000633 Knjižnica MB 633 IN: 220000633 |
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Petković, Aleksandar, 1992- | |
Filipović, Jovan, menedžment |
Source: Personal bibliographies
and: SICRIS
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