The discovery of topological phases has introduced new perspectives and platforms for various interesting physics originally investigated in quantum contexts and then, on an equal footing, in classic wave systems. As a characteristic feature, nontrivial Fermi arcs, connecting between topologically distinct Fermi surfaces, play vital roles in the classification of Dirac and Weyl semimetals, and have been observed in quantum materials very recently. However, in classical systems, no direct experimental observation of Fermi arcs in momentum space has been reported so far. Here, using near-field scanning measurements, we show the observation of photonic topological surface-state arcs connecting topologically distinct bulk states in a chiral hyperbolic metamaterial. To verify the topological nature of this system, we further observe backscattering-immune propagation of a nontrivial surface wave across a three-dimension physical step. Our results demonstrate a metamaterial approach towards topological photonics and offer a deeper understanding of topological phases in three-dimensional classical systems.Topological effects known from condensed matter physics have recently also been explored in photonic systems. Here, the authors directly observe topological surface-state arcs in momentum space by near-field scanning the surface of a chiral hyperbolic metamaterial.