The main aim of this paper is forming the model of impact that business process change management has on organizational performance of large companies. Critical Success Factors – CSFs are closely ...observed in such a model. It was proved that the business process changes, observed through critical success factors, affect organizational performance that are observed through customer satisfaction and financial performance of the company. The direct relationship among the proposed variables, as well as the proposed conceptual research model, are empirically validated.
This multi-faceted study deals with the analysis of the impact of noise emissions from the cargo terminals in the port of Split, especially in view of the proximity to inhabited areas and the growing ...number of registered issues and concerns due to its particular location. Three objectives are pursued: the identification of noise sources in the port area, an overview of strategic noise maps and simulations of noise propagation from ships at berth, and the calculation of external costs of noise pollution. In the first, preliminary part of the research project, by conducting a monitoring campaign and analyzing the data on strategic noise maps of the studied area, road and rail traffic were estimated as the main noise sources causing excessive noise emissions for all assessment periods: day (Lday), evening (Levening), night (Lnight), and day-evening-night (Lden) period. Industrial resources, including ports, were identified as having marginal noise emission levels. The calculation of the total external noise costs results in a damage value of €190,166/year, considering the number of affected inhabitants and the assumed noise levels. As an added value of the study, the simulation results of two scenarios have determined the noise propagation of a ship at berth and highlighted the zone of excessive noise under certain conditions. The results of this study should encourage the relevant institutions to strengthen noise management plans and introduce effective and continuous monitoring of noise emissions in critical areas.
Seaports play a crucial role in the transportation and logistics chain, and their development and optimization require significant investments in infrastructure, superstructure, human resources, and ...management. To ensure the efficiency and effectiveness of these investments, it is essential to implement a well-designed port management model. This model should be based on the criteria used to guide the selection process and ensure that the chosen model aligns with the needs and objectives of the port, stakeholders, and community. This study aims to determine the optimal criteria and management model for the regional seaports in the Republic of Croatia. Port management experts’ opinions were obtained through a questionnaire, and data were analyzed using the AHP and fuzzy AHP methods. The results showed that the criterion of functionality is optimal for choosing the appropriate management model, while the most favorable management model is the coordinated decentralized model. The results obtained by both methods were the same. Different criteria and management models, with similarities and differences between the obtained results and the provisions of the National Development Plan of Ports Open to Public Transport of Regional and Local Significance, are discussed and highlighted.
Spare parts management on ships is a notable segment of total transportation costs being able to become a significant factor in the process of cost optimization, given the increasingly unpredictable ...economic circumstances and unstable geopolitical relations. This study aims to determine the optimal parcel delivery scenario to the ship based on the created mathematical model, using the delivery option of air freight service, express service, and consolidation service on the examined transportation route. The model uses a predefined set of variables such as total shipping cost, delivery time, and total distance, which were compared according to the different conditions of parcel delivery requirements and additional weight units. The research results show that the air freight delivery scenario is the optimal solution when the total cost is considered the most weighted function value. When time is set the most significant, the express delivery scenario proves to be the optimal solution. In the case when the distance is considered the most weighted function value, both first and second scenarios are optimal. According to the model results, the consolidation service was neither economically preferred nor advantageous comparing to the alternative delivery options. However, in certain circumstances, full exploitation of its economic advantages is possible. These research findings significantly contribute to the efficiency and productivity of the logistic chain. They enable decision-makers to empirically determine the optimal network of parcel delivery between two locations.
Obalno područje je prostorno najvrjednije područje u Republici Hrvatskoj (RH). Vrijednost i atraktivnosti tog prostora za život uzrokovali su izrazito naglašenu devastaciju, posebice u razdobljima ...pomanjkanja brige i svijesti o važnosti očuvanja okoliša i implementacije smjernica održivog razvoja. Stoga, možemo zaključiti da su troškovi održivog razvoja obalnog područja značajno veći, u usporedbi s onima koji se reproduciraju izvan tog područja. Navedeno se odnosi na troškove koje RH, u kratkom vremenu, ne može samostalno podmiriti vlastitim financijskim instrumentima, već se mora dijelom osloniti na europske i svjetske fondove kao i na privatna ulaganja. Ukupni troškovi se mogu promatrati u okvirima sanacije zatečenog stanja, upravljanja i ulaganja. Troškovi razvoja obalnog područja po vrstama nisu specifični za područje, već je režim troškova stroži i skuplji. Zato je implementacija održivog razvoja u obalnom području RH spora i teška. Troškove načelno podnose privatni investitori, država i građani. Država nastoji ekonomskim instrumentima, internalizacijom eksternih troškova i fiskalnom politikom, stabilizirati okvir održivosti, a istovremeno ga učiniti atraktivnim za ulaganje. Modeli upravljanja u priobalnim hrvatskim županijama su različiti, nisu prilagođeni strateškom opredjeljenju prema održivom razvoju, a godišnji izvještaji upravljanja troškovima obalnog područja nisu komparabilni. Teret održivog razvoja najviše podnose građani jer posredno sudjeluju u državnim troškovima kroz proračun, a onda i neposredno kroz rast cijena i gubitke radnih mjesta. To su kratkoročne posljedice strategije održivog razvoja kad su troškovi okoliša još uvijek veći od koristi. Internalizacija vrijednosno nemjerljivih troškova metodološki još nije dostigla visok stupanj objektivnosti pa je takva šteta uglavnom podcijenjena. Potpuna objektivizacija troškova mogla bi obeshrabriti potencijalne investitore, osobito na početku implementacije nove strategije. Restrukturiranje u održivi razvoj priobalnog turizma te ulaganje u akvakulturu i plavu biotehnologiju prilika je za obalno područje RH u dugoročnom periodu. Pri tome koristi ne moraju biti isključivo vrijednosno mjerljivi.
The coast is spatially the most valuable region in the Republic of Croatia. The value and attractiveness of the space for life led to the region's devastation during the period when the protection of the environment and sustainable development were not very important topics. These are reasons why the costs of sustainable coastal development are higher than outside of the coastal region. The Republic of Croatia cannot pay them in the short term, but it has to resort to European and world funds and private investments. Total costs can be observed in the framework of recovery of the existing state, management, and investment. Management models in Croatian coastal counties are different, they are not adapted to the strategic commitment to sustainable development, and the annual cost management reports of the coastal area are not comparable. The coastal sustainable development cost types are not specific for the region, but the regime of costs is more rigid and expensive. The coastal sustainable development implementation is slow and difficult. Principally, the costs bear private investors, citizens, and the state. By using economic instruments, such as external costs internalization and fiscal policy, the state endeavors to stabilize the frame of sustainability and make it attractive for investments. The citizens bear a double burden, primarily when they pay the costs of the state within the budget, and secondary through growing prices and by losing jobs. These are the consequences of the sustainable development strategy in the short-term period when the costs to the environment are still higher than the benefits. The valuation of immeasurable cost is not as objective as it would be able to be, and such damage is mainly underestimated. Full objectiveness can discourage potential investors, especially at the beginning of a new strategy implementation. Restructuring the sustainable development of coastal tourism and investment in aquaculture and blue biotechnology is an opportunity for the coastal area of the Republic of Croatia in the long run. The benefit at the same time should not be exclusively measurable value.
The coast is spatially the most valuable region in the Republic of Croatia. The value and attractiveness of the space for life led to the region's devastation during the period when the protection of ...the environment and sustainable development were not very important topics. These are reasons why the costs of sustainable coastal development are higher than outside of the coastal region. The Republic of Croatia cannot pay them in the short term, but it has to resort to European and world funds and private investments. Total costs can be observed in the framework of recovery of the existing state, management, and investment. Management models in Croatian coastal counties are different, they are not adapted to the strategic commitment to sustainable development, and the annual cost management reports of the coastal area are not comparable. The coastal sustainable development cost types are not specific for the region, but the regime of costs is more rigid and expensive. The coastal sustainable development implementation is slow and difficult. Principally, the costs bear private investors, citizens, and the state. By using economic instruments, such as external costs internalization and fiscal policy, the state endeavors to stabilize the frame of sustainability and make it attractive for investments. The citizens bear a double burden, primarily when they pay the costs of the state within the budget, and secondary through growing prices and by losing jobs. These are the consequences of the sustainable development strategy in the short-term period when the costs to the environment are still higher than the benefits. The valuation of immeasurable cost is not as objective as it would be able to be, and such damage is mainly underestimated. Full objectiveness can discourage potential investors, especially at the beginning of a new strategy implementation. Restructuring the sustainable development of coastal tourism and investment in aquaculture and blue biotechnology is an opportunity for the coastal area of the Republic of Croatia in the long run. The benefit at the same time should not be exclusively measurable value.
The main aim of this study was to determine whether a higher level of business process and process orientation lead to improved organizational performances. The companies observed for the research ...were subjected to rigorous statistical analysis and processing, in order to justify the model presented in the paper. The observed companies employ more than 250 employees and do the business in the Republic of Croatia whose economy is in transition. The research presented in this paper sets a model that statistically confirms strong and significant impact of business processes and process organization on financial and non-financial performances. It has been proven that process organization has a significant indirect impact on financial operations through non-financial performances.
CONTROLLING IN THE FUNCTION OF MANAGEMENT BY OBJECTIVES Piplica, Damir; Peronja, Ivan; Luković, Tihomir
DIEM (Dubrovnik International Economic Meeting),
1/2024, Letnik:
9, Številka:
1
Journal Article, Conference Proceeding
Recenzirano
Odprti dostop
The tasks given to management are becoming more demanding every day, requiring new knowledge and skills. Drucker's famous management by objectives has survived, but its essence is changing and ...adapting to new knowledge determined by the needs of management. In this context, the research question is how to activate management by objectives and how best to reach management by motivation and ultimately to achieve the managerial goal. In line with the problem, this research focuses on the controlling approach when building the steps that are necessary to achieve the results. At the same time, controlling, as a key function of management, together with planning, shapes the goals that the other two functions of leadership and directing lead towards organizing, thus completing the operation of the management functions. Deyhle developed the combination of controlling and planning, which includes target decision-making, into a management by ... system, which leads step by step to the goal. The methodological approach to this research and the explanation of the entire system, called the WEG system, includes various methods, among which the desk research method, which combines Drucker's and Deyhle's approach to management, stands out. The WEG system as a goal-oriented system, at least for Croatian management, is a new knowledge that is presented in this research in an easily applicable form. Through the presentation of the steps of the WEG system, planning together with directing and organizing lead from management by objectives to a result that represents the goals of management, which is also the expected result of this research.
The main aim of this paper is forming the model of impact that business process change management has on organizational performance of large companies. Critical Success Factors--CSFs are closely ...observed in such a model. It was proved that the business process changes, observed through critical success factors, affect organizational performance that are observed through customer satisfaction and financial performance of the company. The direct relationship among the proposed variables, as well as the proposed conceptual research model, are empirically validated.
With this research, the authors would like to contribute to the understanding and identification of corruption, which is an important factor that can affect FDI in Croatia. The scientific and ...pragmatic purpose of this research is to identify an appropriate anti-corruption policy to influence the increase of FDI in Croatia. The research sample includes data for all countries that have FDI in Croatia as well as countries where Croatia has FDI. The authors added indicators on the level of FDI for the level of corruption in Croatia which were statistically processed. The statistical analysis is performed based on a total of 614 different values where the FDI of individual countries is put in relation to Croatia on a yearly basis, and the CPI was measured in those countries in the same year as in Croatia. The main hypothesis is that corruption "as sand" significantly negatively affects foreign direct investment in Croatia. An alternative hypothesis has also been formulated that corruption "as sand" significantly affects Croatia's foreign direct investment in foreign countries. The results showed that in the period from 1999 to 2019 there was no connection between corruption and FDI in Croatia. However, when the connection between corruption and Croatian FDI is observed, such a connection is becoming stronger as the FDI increases. Such a relationship between corruption and Croatia’s FDI can be characterized as "as grease." However, when only seven countries in which Croatia has the most direct investments were considered, a significant positive correlation was found between such investments and measured corruption in those countries, therefore the alternative hypothesis was accepted. The obtained results of the conducted research can provide important knowledge to the creators of Croatian economic policy that the impact of corruption on Croatian FDI abroad "as grease" in the future may be a very limiting factor to an increase in investments when the level of corruption in these countries decreases, which already applies to countries where corruption is shown to be at a low level.
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